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NT AUTHORITY/SYSTEM automatic shutdown


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2 replies to this topic

#1 Luffy

Luffy

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  • 1 posts
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  • Gender:Male
  • Local time:07:49 PM

Posted 30 May 2009 - 02:08 AM

Hey, I have a problem with my computer. Everytime I'm online the following message pops up:

"System Shutdown:
This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM

Time before shutdown: 00:00:59

Message:

Windows must now restart because the Remote Procedure Call (RPC) Service terminated unexpectedly."

Posted Image

The computer then shuts down by itself and restarts. I checked online to see what the problem was and I found that it was related to the Blaster or sasser worm. You might think "Problam Solved" right away but it wasnt the case because I used many different anti-virus,Firewall and worm removal programs which were:
-AVG antivirus
-Zonealarm Firewall
-McaFee Stinger
-Symantec Blaster Worm Removal
-Symantec Sasser Worm Removal
-Avira antivir
-Microsoft Malicious Software Removal Tool

I've used all of these programs to scan the worm but none were able to find any viruses or the cause of the problem. I even tried looking for the worm manually under the Windows directory and other folders were the worm might potentialy be in but no luck.The message still pops up after all this, not to mention my computer runs slower and this triggers only when I'm online. The only way I can stop the countdown to type in "shutdown -a" in the run program so it wont reboot, but the computer runs even more slower after doing this, sometimes crashing. The message will still appear every time I start up my computer.

Any ways I was hoping anyone would know what the problem is or if one could could suggest usiing the ComboFix to solve this problem because I heard a similar problem was fixed using this. Let me know ASAP before I smash this laptop into pieces. Thanks.




DDS (Ver_09-05-14.01) - NTFSx86
Run by Gilbert at 2:04:47.81 on Sat 05/30/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.86 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\ehome\McrdSvc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Gilbert\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060925
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} -
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twext.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: ThunderBHO: {889d2feb-5411-4565-8998-1dd2c5261283} - Thunder Browser Helper
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Megaupload Toolbar: {4e7bd74f-2b8d-469e-ccb0-b130eedbe97c} - c:\progra~1\megaup~1\MEGAUP~1.DLL
TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
TB: {4E7BD74F-2B8D-469E-9FA5-A33DE8DBE931} - No File
TB: {D0523BB4-21E7-11DD-9AB7-415B56D89593} - No File
TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} -
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: &Search - http://edits.mywebsearch.com/toolbaredits/...html?p=ZJfox000
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Open with WordPerfect - c:\program files\wordperfect office x3\programs\WPLauncher.hta
IE: {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} - c:\program files\thunder network\thunder\Thunder.exe
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gilbert\applic~1\mozilla\firefox\profiles\794ok5zt.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAskSBr.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2004-1-1 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2004-1-1 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2004-1-1 108552]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-5-28 148496]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-5-28 353680]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2004-1-1 908568]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2004-1-1 298776]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-12-13 198256]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-12-13 165488]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-12-13 79472]
S3 dsreader;MaxDrive Driver (dsreader.sys);c:\windows\system32\drivers\dsreader.sys [2007-6-8 19677]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-9-25 822424]

=============== Created Last 30 ================

2009-05-29 21:01 <DIR> --d----- C:\9af9ec47922714381a51f0
2009-05-28 22:47 0 a------- C:\rollback.ini
2009-05-28 20:29 <DIR> --d----- c:\docume~1\gilbert\applic~1\MailFrontier
2009-05-28 20:24 24,321,056 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-05-28 20:24 254,264 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-05-28 20:18 <DIR> --d----- c:\program files\Zone Labs
2009-05-28 20:17 <DIR> --d----- c:\windows\Internet Logs
2009-05-28 14:18 <DIR> --d----- c:\program files\IObit
2009-05-28 14:18 <DIR> --d----- c:\docume~1\gilbert\applic~1\IObit
2009-05-28 13:59 <DIR> --d----- c:\program files\VS Revo Group
2009-05-28 13:38 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-05-27 17:32 65,536 a------- c:\windows\system32\2B.tmp
2009-05-27 17:32 82,432 a------- c:\windows\system32\dllcache\ws2_32.dll
2009-05-20 22:05 <DIR> --d----- c:\program files\common files\SWF Studio
2009-05-20 22:03 <DIR> --d----- c:\program files\common files\supportsoft
2009-05-20 22:03 1,843,200 a------- c:\windows\system32\acXMLParser.dll
2009-05-20 22:03 3,518,464 a------- c:\windows\system32\cdintf300.dll
2009-05-20 21:57 <DIR> --d----- c:\program files\Intuit
2009-05-20 21:57 <DIR> --d----- c:\program files\common files\Intuit
2009-05-20 21:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Intuit
2009-05-20 21:41 95 a------- c:\windows\QBChanUtil_Trigger.ini
2009-05-20 21:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SQL Anywhere 10
2009-05-20 21:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\COMMON FILES
2009-05-20 20:35 <DIR> --d----- c:\program files\Akamai
2009-05-09 20:09 244 a---h--- C:\sqmnoopt06.sqm
2009-05-09 20:09 232 a---h--- C:\sqmdata06.sqm
2009-05-04 02:59 244 a---h--- C:\sqmnoopt05.sqm
2009-05-04 02:59 232 a---h--- C:\sqmdata05.sqm

==================== Find3M ====================

2009-05-27 13:57 6,580 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-05-13 00:50 3,088 a------- c:\windows\system32\cid_store.dat
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\dllcache\wininet.dll
2007-02-25 00:32 251 ac------ c:\program files\wt3d.ini
2008-09-25 01:54 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092520080926\index.dat

============= FINISH: 2:08:43.43 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
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Posted 10 June 2009 - 10:27 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

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#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 15 June 2009 - 07:30 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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