Posted 29 May 2009 - 07:42 PM
Hi. I can't remember exactly when it started, but recently my internet has been very slow starting up, sometimes exceeding 10 minutes. It usually takes a while after clicking before anything happens, and once the IE window appears it'll be blank and unresponsive for another minute or two before it becomes useable. With Firefox the problem isn't quite as bad, but it does seem to take longer than it should most of the time.
I read some people were able to fix a slow internet startup problem by uninstalling the google toolbar, but that didn't seem to do much for me. I currently have Spybot, Spyware Guard, and Ad-Aware running on my system along with a version of Norton Antivirus and thought having multiple anti-virus/spyware apps might be causing the problem, but I've tried testing it with them off and the situation didn't seem to improve. (On a side note, is it a bad idea to have multiple programs of this type running simultaneously, and if so, which one should I use?)
I'm not sure, but it doesn't appear to be a spyware problem because the scans I've done have come back empty or nearly so and the programs haven't had trouble deleting the few detected objects. I don't know if it's linked or not, but the task manager always shows two iexplore.exe processes per window open, and occasionally two windows will appear after the long wait even though I only click the shortcut icon once.
Any help would be appreciated, and I was wondering if I should post a HijackThis/RSIT log or try something else first?