Posted 29 June 2005 - 01:15 AM
I have tried Norton tech support and they concluded that it wasn't a result of the Norton.
Hmm.. very suprising.
Is your copy of XP at SP2 level and updated? That may be related.
I don't rate NIS at all having seen it do some really disgusting things to systems (particularly WinME) but I would have thought they had it straightened out by now?
One way to tell is to download AVG, install that and uninstall the Nortons temporarily (you have a copy of the activation number when you registered, right?). Turn on the Windows firewall (unless you want to download a better one - Sygate or ZoneAlarm are pretty good) and that just about covers it. You can survive without the spam blocking and parental control stuff for a while I'm guessing?
(US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system.
Then try it. If your problem goes away that's pretty conclusive.
Let us know either way.
Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.