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Infected with HTML/Infected.WebPage.Gen


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3 replies to this topic

#1 James Drewery

James Drewery

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Posted 29 May 2009 - 12:43 AM

Hi I've had a few viruses named HTML/Infected.WebPage.Gen recently and I would normally be able to remove them myself using hijack this. But unfortunately hijack this isn't working for me and is coming up with an error.
My anti virus is finding the viruses and I am removing them with the anti virus but they keep coming back.
As soon as I click hijack this this message appears:


For some reason your system denied write access to the Hosts file.
If any hijacked domains are in this file, HijackThis may NOT be able to fix this.

If that happens, you need to edit the file yourself. To do this, click Start, Run and type:

Notepad “C:\Windows\System32\drivers\etc\hosts”

And press Enter. Find the line(s) HijackThis reports and delete them.
Save the file as “hosts.” (with quotes), and reboot.


I have tried to do as it says above but another error message tells me that i am unable to save the file.
I then clcik "OK" and then this error message appears:


An unexpected error has occurred at procedure:
ModMain_CheckOther1Item()
Error#75 – Path/File access error

Please email me at merjin@spywareinfo.com, reporting the following:
*What you were trying to fix when the error occurred, if applicable
*How you can reproduce the error
*A complete HijackThis scan log, if possible


It then produces the Hijack scan, so then I proceeded to fix the files that I think may need fixing which are these files:

BHO: thesuperads search enhancer: {b2fe5f61-3eb4-4e22-7c84-f52993635f52} - c:\windows\system32\zvakwomxas.dl
BHO: blueskyadagency browser enhancer: {f20e8516-7d08-c1e3-e689-96d39bb42220} - c:\windows\system32\dgbzetddjouspgzqz.dll


It then gives me this message:

HijackThis is about to remove a BHO and the corresponding file from your system. Close all Internet Explorer windows AND all Windows Explorer windows before continuing for the best chance of success.


I then scan again and see that the files have NOT been removed.
Can someone please tell me what I need to do to get hijack working again and to help remove this virus
thank you

Here is my DDS:


DDS (Ver_09-05-14.01) - NTFSx86
Run by James at 5:16:56.60 on 29/05/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft® Windows Vista™ Ultimate 6.0.6001.1.1252.44.1033.18.1918.1162 [GMT 1:00]

SP: Avira AntiVir PersonalEdition *enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\wltrysvc.exe
C:\Windows\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\regsvr32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\CyberLink\Shared Files\brs.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Belkin\F5D7001v2000\Belkinwcui.exe
C:\Program Files\Belkin\F5D7001v2000\ChkDev.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\James\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.facebook.com/home.php
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program

files\real\realplayer\rpbrowserrecordplugin.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.3.3.2.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12

\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft

shared\windows live\WindowsLiveLogin.dll
BHO: thesuperads search enhancer: {b2fe5f61-3eb4-4e22-7c84-f52993635f52} - c:\windows\system32\zvakwomxas.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: blueskyadagency browser enhancer: {f20e8516-7d08-c1e3-e689-96d39bb42220} - c:\windows\system32\dgbzetddjouspgzqz.dll
EB: Search panel: {ad7781e6-d262-25f8-389d-967a6d974748} - c:\windows\system32\zvakwomxas.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [kdx] c:\program files\KHost.exe -all
uRun: [BitComet] "c:\program files\bitcomet\BitComet.exe" /tray
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [TuneClone] c:\program files\tuneclone\TuneClone.exe /silence
mRun: [mqynmxabcwfxv] c:\windows\system32\regsvr32.exe /s "c:\windows\system32\dgbzetddjouspgzqz.dll"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [RemoteControl9] "c:\program files\cyberlink\powerdvd9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\program files\cyberlink\powerdvd9\language\Language.exe"
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\users\james\appdata\roaming\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program

files\logitech\quickcam\eReg.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\f5d7001v2000

\Belkinwcui.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.3.3.2.dll/206
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12

\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12

\REFIEBAR.DLL
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/VistaMSNPUplden-gb.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12

\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12

\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\james\appdata\roaming\mozilla\firefox\profiles\1yri9tgg.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www14.yoog.com/search.php?q=
FF - prefs.js: browser.search.selectedEngine - Yoog Search
FF - prefs.js: keyword.URL - hxxp://www14.yoog.com/search.php?q=
FF - component: c:\program files\mozilla firefox\components\zvakwomxas.dll
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - component: c:\users\james\appdata\roaming\mozilla\firefox\profiles\1yri9tgg.default\extensions\{b042753d-f57e-4e8e-a01b

-7379a6d4cefb}\components\IBitCometExtension.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll

---- FIREFOX POLICIES ----
FF - user.js: google.toolbar.linkdoctor.enabled - false
FF - user.js: browser.search.defaultenginename - Yoog Search
FF - user.js: browser.search.defaulturl - hxxp://www14.yoog.com/search.php?q=
FF - user.js: browser.search.selectedEngine - Yoog Search
FF - user.js: keyword.URL - hxxp://www14.yoog.com/search.php?q=
FF - user.js: keyword.enabled - true

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-26 64160]
R0 tclondrv;tclondrv;c:\windows\system32\drivers\tclondrv.sys [2009-4-20 20352]
R2 {B154377D-700F-42cc-9474-23858FBDF4BD};Power Control [2009/05/27 01:17:37];c:\program files\cyberlink\powerdvd9\000.fcl

[2009-3-30 87536]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-5-27 108289]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 1005904]

=============== Created Last 30 ================

2009-05-27 01:23 <DIR> --d----- c:\program files\common files\xing shared
2009-05-27 01:17 <DIR> --d----- c:\program files\common files\CyberLink
2009-05-27 01:10 168,448 a------- c:\windows\system32\unrar.dll
2009-05-27 01:10 839,680 a------- c:\windows\system32\lameACM.acm
2009-05-27 01:10 414 a------- c:\windows\system32\lame_acm.xml
2009-05-27 01:10 3,596,288 a------- c:\windows\system32\qt-dx331.dll
2009-05-27 01:10 795,648 a------- c:\windows\system32\xvidcore.dll
2009-05-27 01:10 217,088 a------- c:\windows\system32\yv12vfw.dll
2009-05-27 01:10 130,048 a------- c:\windows\system32\xvidvfw.dll
2009-05-27 01:10 118,784 a------- c:\windows\system32\ac3acm.acm
2009-05-27 01:10 86,016 a------- c:\windows\system32\dpl100.dll
2009-05-27 01:10 684,032 a------- c:\windows\system32\divx.dll
2009-05-27 01:10 84,480 a------- c:\windows\system32\ff_vfw.dll
2009-05-27 01:10 547 a------- c:\windows\system32\ff_vfw.dll.manifest
2009-05-27 01:10 <DIR> --d----- c:\program files\K-Lite Codec Pack
2009-05-27 00:39 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-05-27 00:39 <DIR> --d----- c:\program files\Avira
2009-05-27 00:29 15,688 a------- c:\windows\system32\lsdelete.exe
2009-05-26 18:48 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-05-26 18:36 <DIR> -cd-h--- c:\programdata\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-05-26 18:36 <DIR> -cd-h--- c:\progra~2\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-05-26 18:35 <DIR> --d----- c:\programdata\Lavasoft
2009-05-26 18:35 <DIR> --d----- c:\program files\Lavasoft
2009-05-26 04:17 <DIR> --d----- c:\program files\BitComet
2009-05-25 17:05 62,076 a------- c:\windows\system32\zvakwomxas.dll-uninst.exe
2009-05-25 16:15 48,287 a------- c:\windows\system32\zawcukanoit.exe
2009-05-25 16:15 207,902 a------- c:\windows\nmwi87014.exe
2009-05-12 10:59 393,216 a------- c:\windows\system32\dgbzetddjouspgzqz.dll
2009-05-06 13:46 566,272 a------- c:\windows\system32\zvakwomxas.dll
2009-05-02 15:44 <DIR> --d----- c:\program files\common files\Real
2009-04-29 19:15 <DIR> --d----- c:\program files\Belkin

==================== Find3M ====================

2009-05-27 01:13 29,480 a------- c:\windows\system32\msxml3a.dll
2009-04-20 02:13 86,016 a------- c:\windows\inf\infstrng.dat
2009-04-20 02:13 51,200 a------- c:\windows\inf\infpub.dat
2009-04-20 02:13 86,016 a------- c:\windows\inf\infstor.dat
2008-10-20 16:48 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-21 03:41 174 a--sh--- c:\program files\desktop.ini
2006-11-02 13:40 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 13:40 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 13:40 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 13:40 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 5:17:56.89 ===============

Attached Files



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#2 James Drewery

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Posted 29 May 2009 - 01:13 AM

Ok after reviewing the DDS log I now have removed the virus lol but I still haven't worked out what's wrong with my hijackThis?

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 02 June 2009 - 07:14 PM.


#3 sempai

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Posted 10 June 2009 - 05:10 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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#4 Orange Blossom

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Posted 15 June 2009 - 06:45 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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