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Laptop not starting


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#1 virused

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Posted 28 May 2009 - 09:15 PM

I was trying to fix one of my co-workers laptop that will not start. It says "Windows did not successfully start" and gives me to run in: safe mode, normal, or last working settings. Safe mode blue screens the computer and restarts it. The other two just bring it to the loading windows XP screen and stay loading with no progress. I tried to reinstall windows and repair it, but on both of the choices it just freezes setup. I could really use some help.
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#2 AMD010

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Posted 29 May 2009 - 01:05 AM

Write down the blue screen error code and reply back with it. BSOD is usually a hardware error, like memory. I would try to reseat your memory modules or try booting up with only one at a time. you can download memtester86 to check for memory errors.
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