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Computer Problem


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#1 smoker

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Posted 28 May 2009 - 08:24 PM

Hello everyone... I'm trying to fix a pc for a friend and I'm having a issue. I keep getting the blue screen of death when trying to reformat and even trying a system recovery. When i go to setup xp on this system i get this.

A problem has detected and windows has been shut down to prevent damage to your computer

Check for viruses on your computer remove any new hard drives run chkdsk etc.

Stop:0x0000007b(0xf78d2524,0xc0000034,0x00000000,0x00000000


I have tryed going into safe mode and even reset the bios by taking the battery out, But still can't get it to work...
Any info on this matter would be very greatful... Thanks for having me and have a great one

Edited by smoker, 28 May 2009 - 08:30 PM.


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#2 TallyHo

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Posted 28 May 2009 - 08:52 PM

hi.!

http://support.microsoft.com/kb/324103

Quote<
Boot-Sector Viruses
You may receive a "Stop 0x0000007B" error message if your computer is infected with a boot-sector virus. If the problem is intermittent and you can start Windows, check your computer for viruses. If you find a virus, also check any floppy disks or flash drives etc. for viruses before you use them again.
End quote>

i hope not!! :thumbsup:

Edited by TallyHo, 28 May 2009 - 08:53 PM.


#3 smoker

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Posted 28 May 2009 - 09:03 PM

I think they said it my have a virus on it... When i boot the system up it will come up to the login screen but it ask for admin password and there was never one put on the system.. Thats why i was trying to reformat it but no go.. Any ideals on the password issue ?

#4 TallyHo

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Posted 28 May 2009 - 11:03 PM

did your friend buy this computer from a dealer or second hand?
e.g. recovery disk ? don't use yet if you have one !

have you got any disk wiping tools ?

#5 smoker

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Posted 28 May 2009 - 11:09 PM

did your friend buy this computer from a dealer or second hand?
e.g. recovery disk ? don't use yet if you have one !

have you got any disk wiping tools ?



It was from a dealer... I tryed the recovery disk and get the same issue with the blue screen.. What type disk wiping tools are you referring to?.

#6 TallyHo

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Posted 28 May 2009 - 11:13 PM

brand, model of computer etc..

hp, dell..?

#7 smoker

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Posted 28 May 2009 - 11:16 PM

Hp pavilon a1640n..

Whats even worse is I'm having this problem as well... http://www.bleepingcomputer.com/forums/t/230184/to-log-on-to-a-computer-as-the-administrator/

Edited by smoker, 28 May 2009 - 11:23 PM.


#8 TallyHo

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Posted 28 May 2009 - 11:29 PM

same computer, two threads ?

#9 smoker

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Posted 28 May 2009 - 11:36 PM

Yes.... It's been a real pain to work on...LOL

#10 TallyHo

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Posted 29 May 2009 - 12:08 AM

anything you want to save before reformat?

if not, before trying that shut down computer and turn off at power point.

restart in 10 mins.

retry format.

Edited by TallyHo, 29 May 2009 - 12:11 AM.





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