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100% CPU, slow non-responsive programs, spyware


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2 replies to this topic

#1 illiteratureking

illiteratureking

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  • 2 posts
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  • Local time:03:14 PM

Posted 28 May 2009 - 02:32 PM

Hello,
First off thank you for taking the time to look at my post.
Here are my specs:
Dell Inspiron 6000 laptop (3-4 yrs old)
Windows XP home

My problems:
The CPU stays at 100% whenever two or more programs are running,
Programs run slowly or become unresponsive,
The left click and tapping on my touch pad no longer work.

I've recently reinstalled the operating system and reinstalled all my programs and data, but I'm still having this issue. I have AVG 8.5 and it has frequently notifies me of spyware.

Below are my Hijack This and DDS logs:

HIJACKTHIS:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:52:48 PM, on 5/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSMonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Adobe\Adobe Photoshop CS3\Photoshop.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1242849500272
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7742 bytes


DDS LOG:


DDS (Ver_09-05-14.01) - NTFSx86
Run by Lee at 15:22:15.90 on Thu 05/28/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.114 [GMT -4:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
svchost.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Apoint\HidFind.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSMonitor.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Adobe Photoshop CS3\Photoshop.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\SoulseekNS\slsk.exe
C:\Documents and Settings\Lee\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IntelZeroConfig] c:\program files\intel\wireless\bin\ZCfgSvc.exe
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AVGIDS] "c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSUI.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242849500272
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = :\windows\system32\srr scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\lee\applic~1\mozilla\firefox\profiles\g5nk901h.default\
FF - prefs.js: browser.startup.homepage - www.igoogle.com
FF - component: c:\documents and settings\lee\application data\mozilla\firefox\profiles\g5nk901h.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHr;AVGIDSErHr;c:\windows\system32\drivers\AVGIDSErHr.sys [2009-2-26 25608]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-5-20 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-20 325896]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-20 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-20 108552]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-5-20 29208]
R3 AVGIDSDriver;AVGIDSDriver;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSDriver.sys [2009-2-26 121352]
R3 AVGIDSFilter;AVGIDSFilter;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSFilter.sys [2009-2-26 30216]
R3 AVGIDSShim;AVGIDSShim;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSShim.sys [2009-2-26 27232]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-5-20 29208]

=============== Created Last 30 ================

2009-05-27 17:23 <DIR> --d----- c:\program files\a-squared Free
2009-05-27 15:43 <DIR> --d----- c:\program files\Trend Micro
2009-05-25 19:14 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-05-25 18:47 <DIR> --d----- c:\program files\Guitar Pro 5
2009-05-25 12:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Soulseek
2009-05-21 22:02 80,391 a------- c:\windows\HPHins08.dat
2009-05-21 22:02 4,011 -------- c:\windows\hphmdl08.dat
2009-05-21 22:02 77,824 a----r-- c:\windows\system32\hpzids01.dll
2009-05-21 22:02 37,376 a------- c:\windows\system32\hpz3l3xu.dll
2009-05-21 21:57 32,128 ac------ c:\windows\system32\dllcache\usbccgp.sys
2009-05-21 21:57 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
2009-05-21 14:22 <DIR> --d----- c:\windows\system32\appmgmt
2009-05-21 12:20 32,592 a------- c:\windows\system32\msonpmon.dll
2009-05-21 11:29 <DIR> --d----- c:\program files\Microsoft Visual Studio 8
2009-05-21 11:23 <DIR> --d----- c:\windows\SHELLNEW
2009-05-21 11:13 <DIR> --d----- c:\windows\system32\LogFiles
2009-05-20 23:07 <DIR> --d----- c:\program files\DAEMON Tools Lite
2009-05-20 23:05 <DIR> --d----- c:\windows\pss
2009-05-20 20:55 2,463,976 a------- c:\windows\system32\NPSWF32.dll
2009-05-20 20:55 190,696 a------- c:\windows\system32\NPSWF32_FlashUtil.exe
2009-05-20 20:47 <DIR> --d----- c:\windows\RegisteredPackages
2009-05-20 20:46 <DIR> --d----- c:\program files\common files\Adobe Systems Shared
2009-05-20 20:43 <DIR> --d----- c:\program files\Crayon Room
2009-05-20 20:37 <DIR> --d----- c:\program files\AviSynth 2.5
2009-05-20 20:36 <DIR> --d----- c:\program files\Red Kawa
2009-05-20 20:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ALM
2009-05-20 20:30 <DIR> --d----- c:\docume~1\lee\applic~1\Final Draft
2009-05-20 19:42 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-05-20 19:42 <DIR> --d----- c:\program files\common files\Macrovision Shared
2009-05-20 19:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Final Draft
2009-05-20 19:39 <DIR> --d----- c:\program files\Final Draft Tagger
2009-05-20 19:39 <DIR> --d----- c:\program files\Final Draft 7
2009-05-20 19:38 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-05-20 19:37 <DIR> --d----- c:\program files\SoulseekNS
2009-05-20 19:36 33,846 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP Ogg Vorbis Codec.bmp
2009-05-20 19:36 2,545 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP Ogg Vorbis Codec.dat
2009-05-20 19:36 27,958 a------- c:\windows\system32\SpoonUninstall-dMC mp3PRO (CLI) Encoder.bmp
2009-05-20 19:36 2,467 a------- c:\windows\system32\SpoonUninstall-dMC mp3PRO (CLI) Encoder.dat
2009-05-20 19:36 27,958 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP mp3PRO Input Codec.bmp
2009-05-20 19:36 2,074 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP mp3PRO Input Codec.dat
2009-05-20 19:34 28,898 a------- c:\windows\system32\SpoonUninstall-dBPowerAMP AIFF codec r4.bmp
2009-05-20 19:34 739 a------- c:\windows\system32\SpoonUninstall-dBPowerAMP AIFF codec r4.dat
2009-05-20 19:34 33,846 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP AAC Codec.bmp
2009-05-20 19:34 2,398 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP AAC Codec.dat
2009-05-20 19:33 33,846 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP WMA V9.1 Codec.bmp
2009-05-20 19:33 1,379 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP WMA V9.1 Codec.dat
2009-05-20 19:33 33,846 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP FLAC Codec.bmp
2009-05-20 19:33 2,656 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP FLAC Codec.dat
2009-05-20 19:32 33,846 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP DirectShow Decoder Codec.bmp
2009-05-20 19:32 2,515 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP DirectShow Decoder Codec.dat
2009-05-20 19:31 27,958 a------- c:\windows\system32\SpoonUninstall-dMC Power Pack.bmp
2009-05-20 19:31 10,841 a------- c:\windows\system32\SpoonUninstall-dMC Power Pack.dat
2009-05-20 19:30 131,584 a------- c:\windows\system32\SpoonUninstall.exe
2009-05-20 19:30 36,104 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP Music Converter.dat
2009-05-20 19:30 33,846 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP Music Converter.bmp
2009-05-20 19:29 <DIR> --d----- c:\program files\Illustrate
2009-05-20 19:28 <DIR> --d----- c:\program files\DirectVobSub
2009-05-20 19:27 717,296 a------- c:\windows\system32\drivers\sptd.sys
2009-05-20 19:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Viewpoint
2009-05-20 19:27 <DIR> --d----- c:\program files\Viewpoint
2009-05-20 19:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\acccore
2009-05-20 19:26 <DIR> --d----- c:\program files\common files\DivX Shared
2009-05-20 19:25 <DIR> --d----- c:\program files\common files\AOL
2009-05-20 19:24 <DIR> --d----- c:\program files\AIM6
2009-05-20 19:24 366 a---h--- C:\IPH.PH
2009-05-20 19:20 <DIR> --d----- c:\program files\DivX
2009-05-20 18:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Downloaded Installations
2009-05-20 18:43 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-20 18:43 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-05-20 18:43 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-05-20 18:43 <DIR> --d----- c:\docume~1\lee\applic~1\AVGTOOLBAR
2009-05-20 18:43 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-20 18:43 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-20 18:42 50,968 a------- c:\windows\system32\avgfwdx.dll
2009-05-20 18:42 29,208 a------- c:\windows\system32\drivers\avgfwdx.sys
2009-05-20 18:42 <DIR> --d----- c:\program files\AVG
2009-05-20 18:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-05-20 18:18 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-05-20 18:18 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-20 18:18 <DIR> --d----- c:\program files\iPod
2009-05-20 18:18 <DIR> --d----- c:\program files\iTunes
2009-05-20 18:18 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-20 18:17 <DIR> --d----- c:\program files\AVG Internet Security
2009-05-20 18:17 <DIR> --d----- c:\program files\Bonjour
2009-05-20 17:56 306,688 a------- c:\windows\IsUninst.exe
2009-05-20 17:56 278,584 a------- c:\windows\system32\HPZidr12.dll
2009-05-20 17:56 204,800 a------- c:\windows\system32\HPZipr12.dll
2009-05-20 17:56 94,208 a------- c:\windows\system32\HPZipt12.dll
2009-05-20 17:56 69,632 a------- c:\windows\system32\HPZipm12.exe
2009-05-20 17:56 61,440 a------- c:\windows\system32\HPZinw12.exe
2009-05-20 17:56 57,344 a------- c:\windows\system32\HPZisn12.dll
2009-05-20 17:54 <DIR> --d----- c:\program files\HP
2009-05-20 17:54 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-05-20 17:48 114,688 a------- c:\windows\system32\OdiOlDVR.dll
2009-05-20 17:48 86,016 a------- c:\windows\system32\STRDEVAPI.dll
2009-05-20 17:48 53,248 a------- c:\windows\system32\OdiAPI.dll
2009-05-20 17:48 39,096 a------- c:\windows\system32\drivers\DW90USB.SYS
2009-05-20 17:48 38,496 a------- c:\windows\system32\drivers\VNUSB.sys
2009-05-20 17:48 73,728 a------- c:\windows\system32\VNUSB.dll
2009-05-20 17:48 73,728 a------- c:\windows\system32\DW90USB.DLL
2009-05-20 17:47 <DIR> --d----- c:\program files\Olympus
2009-05-20 17:33 44,544 a------- c:\windows\system32\msxml4a.dll
2009-05-20 17:32 1,047,552 a------- c:\windows\system32\MFC71u.dll
2009-05-20 17:15 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-20 17:15 73,728 a------- c:\windows\system32\javacpl.cpl
2009-05-20 17:07 <DIR> --d----- c:\docume~1\lee\applic~1\Malwarebytes
2009-05-20 17:07 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-20 17:07 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-20 17:06 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-20 17:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-20 17:06 <DIR> --d----- c:\program files\Yahoo!
2009-05-20 17:06 <DIR> --d----- c:\program files\CCleaner
2009-05-20 16:59 <DIR> --dsh--- c:\documents and settings\lee\IECompatCache
2009-05-20 16:58 <DIR> --dsh--- c:\documents and settings\lee\PrivacIE
2009-05-20 16:58 <DIR> --dsh--- c:\documents and settings\lee\IETldCache
2009-05-20 16:55 <DIR> --d----- c:\windows\ie8updates
2009-05-20 16:55 102,400 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-05-20 16:54 <DIR> -cd-h--- c:\windows\ie8
2009-05-20 16:48 <DIR> --d----- c:\program files\MSXML 4.0
2009-05-20 16:10 74,240 -c------ c:\windows\system32\dllcache\mscms.dll
2009-05-20 16:10 1,288,192 -c------ c:\windows\system32\dllcache\quartz.dll
2009-05-20 16:10 253,952 -c------ c:\windows\system32\dllcache\es.dll
2009-05-20 16:10 989,696 -c------ c:\windows\system32\dllcache\kernel32.dll
2009-05-20 16:10 56,832 -c------ c:\windows\system32\dllcache\secur32.dll
2009-05-20 16:10 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-05-20 16:10 144,896 -c------ c:\windows\system32\dllcache\schannel.dll
2009-05-20 16:05 193,024 -------- c:\windows\system32\napmontr.dll
2009-05-20 16:04 650,752 -------- c:\windows\system32\dot3ui.dll
2009-05-20 16:03 354,304 -c------ c:\windows\system32\dllcache\winhttp.dll
2009-05-20 16:03 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-05-20 16:03 286,720 -c------ c:\windows\system32\dllcache\gdi32.dll
2009-05-20 16:03 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-05-20 16:03 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-05-20 15:30 1,705,472 ac------ c:\windows\system32\dllcache\SET46.tmp
2009-05-20 15:30 383,488 ac------ c:\windows\system32\dllcache\SET45.tmp
2009-05-20 15:30 1,705,472 a------- c:\windows\system32\SET44.tmp
2009-05-20 15:30 474,624 a------- c:\windows\system32\SET41.tmp
2009-05-20 15:30 383,488 a------- c:\windows\system32\SET43.tmp
2009-05-20 15:30 52,736 a------- c:\windows\system32\SET42.tmp
2009-05-20 15:30 295,424 a------- c:\windows\system32\SET3D.tmp
2009-05-20 15:29 1,287,680 a------- c:\windows\system32\SET37.tmp
2009-05-20 15:20 1,705,472 ac------ c:\windows\system32\dllcache\SET29.tmp
2009-05-20 15:20 383,488 ac------ c:\windows\system32\dllcache\SET28.tmp
2009-05-20 15:20 1,705,472 a------- c:\windows\system32\SET27.tmp
2009-05-20 15:20 474,624 a------- c:\windows\system32\SET24.tmp
2009-05-20 15:20 383,488 a------- c:\windows\system32\SET26.tmp
2009-05-20 15:20 52,736 a------- c:\windows\system32\SET25.tmp
2009-05-20 15:20 295,424 a------- c:\windows\system32\SET20.tmp
2009-05-20 15:18 135,168 a------- c:\windows\system32\igfxres.dll
2009-05-20 15:18 13,646 a------- c:\windows\system32\wpa.bak
2009-05-20 14:38 28,288 ac------ c:\windows\system32\dllcache\xjis.nls
2009-05-20 14:36 38,912 ac------ c:\windows\system32\dllcache\EXCH_ntfsdrv.dll
2009-05-20 14:35 10,096,640 ac------ c:\windows\system32\dllcache\hwxcht.dll
2009-05-20 14:34 169,984 ac------ c:\windows\system32\dllcache\iisui.dll
2009-05-20 14:34 19,968 ac------ c:\windows\system32\dllcache\inetsloc.dll
2009-05-20 14:34 7,680 ac------ c:\windows\system32\dllcache\inetmgr.exe
2009-05-20 14:34 14,336 ac------ c:\windows\system32\dllcache\iisreset.exe
2009-05-20 14:34 6,144 ac------ c:\windows\system32\dllcache\ftpsapi2.dll
2009-05-20 14:34 5,632 ac------ c:\windows\system32\dllcache\iisrstap.dll
2009-05-20 14:34 94,720 ac------ c:\windows\system32\dllcache\certmap.ocx
2009-05-20 14:32 488 a---hr-- c:\windows\system32\logonui.exe.manifest
2009-05-20 14:32 749 a---hr-- c:\windows\WindowsShell.Manifest
2009-05-20 14:32 749 a---hr-- c:\windows\system32\wuaucpl.cpl.manifest
2009-05-20 14:32 749 a---hr-- c:\windows\system32\sapi.cpl.manifest
2009-05-20 14:32 749 a---hr-- c:\windows\system32\nwc.cpl.manifest
2009-05-20 14:32 749 a---hr-- c:\windows\system32\ncpa.cpl.manifest
2009-05-20 14:07 <DIR> --d----- c:\windows\setup.pss
2009-05-20 13:42 <DIR> --d----- c:\windows\system32\URTTemp
2009-05-20 13:23 <DIR> --d----- c:\windows\ServicePackFiles
2009-05-20 13:22 19,528 a------- c:\windows\000001_.tmp
2009-05-20 12:24 <DIR> --d----- c:\windows\system32\scripting
2009-05-20 12:24 <DIR> --d----- c:\windows\system32\en
2009-05-20 12:24 <DIR> --d----- c:\windows\system32\bits
2009-05-20 12:24 <DIR> --d----- c:\windows\l2schemas
2009-05-20 12:20 <DIR> --d----- c:\windows\network diagnostic
2009-05-20 12:16 144,384 a------- c:\windows\system32\drivers\hdaudbus.sys
2009-05-20 12:16 409,088 a------- c:\windows\system32\qmgr.dll
2009-05-20 12:16 129,792 a------- c:\windows\system32\drivers\fltmgr.sys
2009-05-20 12:15 141,312 a------- c:\windows\system32\sessmgr.exe
2009-05-20 12:15 52,864 a------- c:\windows\system32\drivers\dmusic.sys
2009-05-20 12:15 11,264 a------- c:\windows\system32\drivers\irenum.sys
2009-05-20 12:15 196,224 a------- c:\windows\system32\drivers\rdpdr.sys
2009-05-20 12:15 139,656 a------- c:\windows\system32\drivers\rdpwd.sys
2009-05-20 12:15 73,472 a------- c:\windows\system32\drivers\sr.sys
2009-05-20 12:15 57,600 a------- c:\windows\system32\drivers\redbook.sys
2009-05-20 12:15 6,272 a------- c:\windows\system32\drivers\splitter.sys
2009-05-20 12:15 40,840 a------- c:\windows\system32\drivers\termdd.sys
2009-05-20 12:15 21,896 a------- c:\windows\system32\drivers\tdtcp.sys
2009-05-20 12:15 12,040 a------- c:\windows\system32\drivers\tdpipe.sys
2009-05-20 11:45 26,144 a------- c:\windows\system32\spupdsvc.exe
2009-05-20 11:45 <DIR> --d----- c:\windows\system32\PreInstall
2009-05-20 11:44 <DIR> --dsh--- c:\documents and settings\lee\UserData
2009-05-20 11:35 113,847 a----r-- c:\windows\system32\drivers\Apfiltr.sys
2009-05-20 11:35 95,511 a----r-- c:\windows\system32\Vxdif.dll
2009-05-20 11:35 <DIR> --d----- c:\program files\Apoint
2009-05-20 11:21 4,096 a------- c:\windows\system32\ksuser.dll
2009-05-20 11:21 129,536 a------- c:\windows\system32\ksproxy.ax
2009-05-20 11:21 192,512 a------- c:\windows\system32\stac97co.dll
2009-05-20 11:21 102,481 a----r-- c:\windows\system32\stac97.cpl
2009-05-20 11:21 273,168 a------- c:\windows\system32\drivers\STAC97.sys
2009-05-20 11:13 <DIR> --d----- c:\program files\CONEXANT
2009-05-20 11:13 1,033,728 a------- c:\windows\system32\drivers\HSF_DPV.SYS
2009-05-20 11:13 705,408 a------- c:\windows\system32\drivers\HSF_CNXT.sys
2009-05-20 11:13 208,384 a------- c:\windows\system32\drivers\HSFHWICH.sys
2009-05-20 11:13 129,405 a------- c:\windows\system32\drivers\del1028.cty
2009-05-20 11:13 86,016 a------- c:\windows\system32\mdmxsdk.dll
2009-05-20 11:13 42,858 a------- c:\windows\system32\hsfci014.dll
2009-05-20 11:13 13,059 a------- c:\windows\system32\drivers\mdmxsdk.sys
2009-05-20 11:12 <DIR> --d----- c:\program files\Modem Helper
2009-05-20 11:07 <DIR> --d----- c:\program files\SigmaTel
2009-05-20 11:05 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-05-20 11:02 667,648 a------- c:\windows\system32\BCMLogon.dll
2009-05-20 11:01 <DIR> --d----- c:\docume~1\lee\applic~1\Intel
2009-05-20 11:00 234,496 a------- c:\windows\system32\drivers\iwca.sys
2009-05-20 11:00 21,504 a------- c:\windows\system32\drivers\iwca2k.sys
2009-05-20 11:00 16,384 a------- c:\windows\system32\iwca.dll
2009-05-20 11:00 3,101 a------- c:\windows\system32\drivers\netsiwca.inf
2009-05-20 11:00 1,960 a------- c:\windows\system32\drivers\netiwca.inf
2009-05-20 11:00 17,801 a------- c:\windows\system32\drivers\AegisP.sys
2009-05-20 10:59 1,671,168 a------- c:\windows\system32\W29MLRES.DLL
2009-05-20 10:59 13 a------- c:\windows\system32\drivers\verfile.tic
2009-05-20 10:58 44,544 a----r-- c:\windows\system32\drivers\bcm4sbxp.sys
2009-05-20 10:58 <DIR> --d----- c:\program files\Broadcom
2009-05-20 10:55 191,872 a------- c:\windows\system32\drivers\SynTP.sys
2009-05-20 10:55 114,688 a------- c:\windows\system32\SynCtrl.dll
2009-05-20 10:55 94,299 a------- c:\windows\system32\SynTPAPI.dll
2009-05-20 10:55 82,014 a------- c:\windows\system32\SynCOM.dll
2009-05-20 10:55 81,920 a------- c:\windows\system32\SynTPCo2.dll
2009-05-20 10:55 69,723 a------- c:\windows\system32\SynTPFcs.dll
2009-05-20 10:55 <DIR> --d----- c:\program files\Synaptics
2009-05-20 10:46 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-05-20 10:39 5 a------- c:\windows\system32\drivers\DELL_INS_6000.MRK
2009-05-20 10:39 5 a------- c:\windows\system32\drivers\1028_DELL_INS_6000.MRK
2009-05-20 10:38 666 a------- c:\windows\speed.reg
2009-05-20 10:35 <DIR> --d----- c:\program files\Dell
2009-05-19 21:28 <DIR> --d----- c:\program files\GemMaster
2009-05-19 21:28 <DIR> --d----- c:\program files\EnglishOtto
2009-05-19 21:24 <DIR> --d----- c:\documents and settings\Lee
2009-05-19 21:23 <DIR> --ds---- c:\windows\system32\Microsoft
2009-05-19 21:23 8,192 a------- c:\windows\REGLOCS.OLD
2009-05-19 21:18 <DIR> --d----- c:\windows\system32\xircom
2009-05-19 21:16 2,577 a------- c:\windows\system32\CONFIG.NT
2009-05-19 21:16 0 a------- c:\windows\control.ini
2009-05-19 21:16 23,392 a------- c:\windows\system32\nscompat.tlb
2009-05-19 21:16 16,832 a------- c:\windows\system32\amcompat.tlb
2009-05-19 21:16 316,640 a------- c:\windows\WMSysPr9.prx
2009-05-19 21:15 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-05-19 21:15 <DIR> --ds---- c:\windows\Downloaded Program Files
2009-05-19 21:15 <DIR> --d--r-- c:\windows\Offline Web Pages
2009-05-19 21:15 488 a---hr-- c:\windows\system32\WindowsLogon.manifest
2009-05-19 21:15 749 a---hr-- c:\windows\system32\cdplayer.exe.manifest
2009-05-19 21:14 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-05-19 21:13 <DIR> --d----- c:\program files\common files\MSSoap
2009-05-19 21:11 <DIR> --d----- c:\program files\Online Services
2009-05-19 21:10 <DIR> --d----- c:\program files\Windows Plus
2009-05-19 21:08 <DIR> --d----- c:\program files\Messenger
2009-05-19 21:08 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-05-19 21:08 <DIR> --d----- c:\program files\Windows NT
2009-05-19 17:01 <DIR> --d----- c:\program files\common files\ODBC
2009-05-19 17:01 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-05-19 17:00 <DIR> --d--r-- c:\documents and settings\all users\Documents

==================== Find3M ====================

2009-05-21 23:15 87,747 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-20 14:30 34,284 a------- c:\windows\system32\emptyregdb.dat
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll

============= FINISH: 15:25:42.31 ===============


'
Thank you, any help is much appreciated.

Sincerely,
Lee

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#2 maranatha

maranatha

    Whats That !


  • Malware Response Team
  • 1,229 posts
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Posted 08 June 2009 - 10:40 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 harrythook

harrythook


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Posted 14 June 2009 - 07:14 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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