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regedit will not run


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3 replies to this topic

#1 shadybiz

shadybiz

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  • Local time:08:45 AM

Posted 27 May 2009 - 10:55 PM

Hello,

I recently have discoved that regedit and hijackthis will not run. They appear to be in the process of opening and then just stop before opening. I also discoved the the windows firewall keeps getting disabled even after I turn it on. I have AVS, Spybot, Spyware doctor, Paretologic Anti-spyware and Spy no more. They detect some cookies and some adware but when removed they come back. Please help me, I've been trying to fix this for a week now.


DDS (Ver_09-05-14.01) - NTFSx86
Run by Brian McKenzie at 23:19:26.10 on Wed 05/27/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1157 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Rogers Online Protection Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
AV: Norton Security Online *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Rogers Online Protection Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
FW: Norton Security Online *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Rogers Online Protection\Rogers Online Protection\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\AvidSDMService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\IDU\IDUServ.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
c:\program files\Rogers\SelfHealing\RogersSelfHelpService.exe
C:\Program Files\Rogers\Update Manager\RogersUpdateManager.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\USBToolbox\Res.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Rogers\SelfHealing\shs.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Intel\IDU\iptray.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe
C:\Program Files\ATI Multimedia\main\launchpd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\cHijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Brian McKenzie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://en.canoe.ca/home.html
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\rogers online protection\rogers online protection\pkR.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ATI Launchpad] "c:\program files\ati multimedia\main\launchpd.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Creative Detector] c:\program files\creative\mediasource\detector\CTDetect.exe /R
uRun: [ATI DeviceDetect] c:\program files\ati multimedia\main\ATIDtct.EXE
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ParetoLogic Anti-Spyware] "c:\program files\paretologic\anti-spyware\Pareto_AS.exe" -NM -hidesplash
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [Windows Media Connect 2] "c:\program files\windows media connect 2\WMCCFG.exe" /StartQuiet
mRun: [USB Storage Toolbox] c:\program files\usbtoolbox\Res.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_05\bin\jusched.exe
mRun: [Rogers SHS] c:\program files\rogers\selfhealing\shs.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [PinnacleDriverCheck] c:\windows\system32\PSDrvCheck.exe -CheckReg
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Lexmark X6100 Series] "c:\program files\lexmark x6100 series\lxbfbmgr.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ipTray.exe] "c:\program files\intel\idu\iptray.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [FLMOFFICE4DMOUSE] c:\program files\browser mouse\mouse32a.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [RogersServicepointAgent.exe] "c:\program files\rogers online protection\rogers servicepoint agent\RogersServicepointAgent.exe" /AUTORUN
mRun: [SNM] c:\program files\spynomore\SNM.exe /startup
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {44226DFF-747E-4edc-B30C-78752E50CD0C} - {44226DFF-747E-4edc-B30C-78752E50CD0C} - c:\program files\ati multimedia\dtv\EXPLBAR.DLL
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
DPF: {00000161-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/msaud.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1131470687796
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1131571655578
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {D0A345E0-1D6D-46D1-9100-EA19A23ABA3E} - hxxp://ocf.rogershelp.com/prjOCFTools.CAB
TCP: {99FC1B01-DEC3-438E-91B0-39D059F88EF1} = 64.71.255.198
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No File
SEH: PASShlExt Class: {51c55f9e-c308-4c95-89ab-8858d8afd819} - c:\program files\paretologic\anti-spyware\PASShlExt.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digiwet.dll

============= SERVICES / DRIVERS ===============

R0 KL1;KL1;c:\windows\system32\drivers\kl1.sys [2009-5-20 112144]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-22 130936]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-24 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-24 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-24 108552]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-5-20 196368]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-2-17 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 55024]
R2 OsaFsLoc;OsaFsLoc;c:\windows\system32\drivers\OsaFsLoc.sys [2005-11-8 11018]
R2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2005-11-8 8704]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 7408]
S3 Partizan;Partizan;c:\windows\system32\drivers\Partizan.sys [2009-5-23 34760]

=============== Created Last 30 ================

2009-05-25 23:28 <DIR> --d----- C:\VundoFix Backups
2009-05-24 12:31 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-05-24 12:26 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-24 12:26 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-24 12:26 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-24 12:26 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-05-24 12:26 <DIR> --d----- c:\docume~1\brianm~1\applic~1\AVGTOOLBAR
2009-05-24 12:26 <DIR> --d----- c:\program files\AVG
2009-05-24 12:26 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-05-23 21:59 34,760 a------- c:\windows\system32\drivers\Partizan.sys
2009-05-23 21:37 32,480 a------- c:\windows\system32\Partizan.exe
2009-05-23 21:16 2 a--shrot c:\windows\winstart.bat
2009-05-23 19:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ParetoLogic Anti-Spyware
2009-05-23 19:38 <DIR> --d----- c:\program files\ParetoLogic
2009-05-23 19:38 <DIR> --d----- c:\program files\common files\ParetoLogic
2009-05-22 23:57 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-05-22 23:57 130,936 a------- c:\windows\system32\drivers\PCTCore.sys
2009-05-22 23:57 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-05-22 23:56 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-05-22 23:56 <DIR> --d----- c:\program files\common files\PC Tools
2009-05-22 23:56 <DIR> --d----- c:\program files\Spyware Doctor
2009-05-22 23:56 <DIR> --d----- c:\docume~1\brianm~1\applic~1\PC Tools
2009-05-22 23:56 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-05-22 01:50 <DIR> --d----- C:\EmergencyUtils
2009-05-21 23:55 2 ----h--- c:\windows\sto452739.dat
2009-05-21 23:55 2 ----h--- c:\windows\sto452712.dat
2009-05-21 22:45 1,152 a------- c:\windows\system32\windrv.sys
2009-05-21 22:45 <DIR> --d----- c:\program files\SpyNoMore
2009-05-21 22:44 <DIR> --d----- c:\docume~1\brianm~1\applic~1\GetRightToGo
2009-05-21 21:55 2 ----h--- c:\windows\sto452730.dat
2009-05-21 21:55 <DIR> --d----- c:\windows\system32\870159
2009-05-20 04:06 2 ----h--- c:\windows\sto452857.dat
2009-05-20 04:06 2 ----h--- c:\windows\sto452830.dat
2009-05-20 01:47 12,630,048 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-05-20 01:47 170,024 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-05-20 01:47 48,928 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-05-20 01:47 5,420 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-05-20 00:47 112,144 a------- c:\windows\system32\drivers\kl1.sys
2009-05-20 00:46 53,192 a------- c:\windows\system32\drivers\rp_skt32.sys
2009-05-20 00:46 48,384 a------- c:\windows\system32\drivers\rp_pkt32.sys
2009-05-20 00:45 <DIR> --d----- c:\program files\Raxco
2009-05-20 00:44 1 a------- c:\windows\9g2234wesdf3dfgjf23
2009-05-20 00:43 2 ----h--- c:\windows\sto452856.dat
2009-05-20 00:43 <DIR> --d----- c:\windows\system32\796525
2009-05-20 00:43 32 a--s---- c:\windows\system32\2095168014.dat
2009-05-20 00:14 <DIR> --d----- c:\docume~1\brianm~1\applic~1\Rogers Online Protection
2009-05-20 00:14 <DIR> --d----- c:\program files\Rogers Online Protection
2009-05-20 00:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Rogers Online Protection

==================== Find3M ====================

2009-03-07 03:14 135,680 a------- c:\windows\system32\taskmgr.exe
2009-03-06 18:09 13,964,916 a------- c:\program files\PROCESSLIST.DB
2009-03-06 18:09 1,127,928 a------- c:\program files\PROCESSLISTRELATED.DB
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 04:01 47,104 a------- c:\windows\system32\inform.dat
2009-03-03 03:47 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-01-22 04:01 10,588 a------- c:\docume~1\brianm~1\applic~1\wklnhst.dat
2007-03-31 19:13 97,224 a------- c:\docume~1\brianm~1\applic~1\GDIPFONTCACHEV1.DAT
2006-04-08 20:20 24,192 a------- c:\documents and settings\brian mckenzie\usbsermptxp.sys
2006-04-08 20:20 22,768 a------- c:\documents and settings\brian mckenzie\usbsermpt.sys
2008-08-07 01:00 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080720080808\index.dat

============= FINISH: 23:22:42.85 ===============

Attached Files



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#2 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
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  • Gender:Male
  • Local time:08:45 AM

Posted 08 June 2009 - 07:47 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
If you still require assistance post a new set of DDS Logs and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log please refer to this page and in step #6 there is instructions on downloading and running DDS. IF you have any problems just let me know in your next reply or simply post a Hijackthis log.

Thanks again and we apologzie for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

extremeboy

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Posted 13 June 2009 - 11:14 AM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 extremeboy

extremeboy

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Posted 17 June 2009 - 04:29 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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