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Slow laptop - 1.5 gHz mobile, 1.25 gB ram


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#1 LordSoren

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Posted 27 May 2009 - 02:53 PM

While I know having a slow computer is a sign that one should consider upgrading or getting a new comptuer - I suspect the speed issue issues of my computer are not hardware based but software. While I don't think there are is any malware on this computer I was hoping someone might take a look at it to see if there is anything that can be done to improve preformance on it. As I mentioned it is a decently fast Celeron M processor at 1.5 gHz with 256 mb onboard ram with a 1 GB expansion chip. I dont think it can be further upgraded in the sense of hardware. Any suggestions are welcomed.

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#2 fireman4it

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Posted 08 June 2009 - 07:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 LordSoren

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Posted 09 June 2009 - 06:49 AM

As in the topic to be read before posting any logs suggested that I dont try anything without being told by to do so by a Bleepingcomputer HJT team member I havn't. I have done the common fixes suggested in that topic: cleared temps/cache folders, Scandisk, Virus Scan in Safemode (deep scan w/ Bitdefender), defrag, etc. I have also already included the DSS logs in the origional post but here is a new copy of them anyway.

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#4 m0le

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Posted 14 June 2009 - 04:45 AM

Hi LordSoren,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.
  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day then I will close the topic.


Please be aware that this is a malware forum.

There is some minor malware in the log though which we need to remove.

Firstly, I need a more detailed look at the PC

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
Then we will remove it and see how that affects the performance. :thumbup2:
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#5 LordSoren

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Posted 15 June 2009 - 01:39 PM

Thanks for your understanding. I am aware that this forum is deticated to malware and I am grateful to your ad in addressing the minor issues that might be contributing to the slowdowns of this computer. Attached are the two logs from OTL. The Opened file was not OTListIT.txt but just OTL.Txt.

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Edited by LordSoren, 15 June 2009 - 01:40 PM.


#6 m0le

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Posted 15 June 2009 - 08:12 PM

Hi LordSoren,

Okay, let's see what we can clean up.

Firstly, your log reads like a who's who of P2P clients.

These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come a long way and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of their malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organisations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

On to the fix.

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Files
    C:\WINDOWS\bdagent.INI
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}]
    :Processes
    popcaploader_v10.cab
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Then

Please run a BitDefender Online Scan
  • Click I Agree to agree to the EULA.
  • Allow the ActiveX control to install when prompted.
  • Click Click here to scan to begin the scan.
  • Please refrain from using the computer until the scan is finished. This might take a while to run, but it is important that nothing else is running while you scan.
  • When the scan is finished, click on Click here to export the scan results.
  • Save the report to your desktop so you can post it in your next reply.
Thanks :thumbup2:
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#7 LordSoren

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Posted 16 June 2009 - 08:21 AM

I knew that this computer had been used for some heavy downloading using several different P2P programs. I tried to remove them using the control order. I have no problems with removing anything that is left. The results of the Bitdefender scanner is running now.

========== FILES ==========
C:\WINDOWS\bdagent.INI moved successfully.
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}\\ deleted successfully.
========== PROCESSES ==========
Unable to kill process: popcaploader_v10.cab

OTM by OldTimer - Version 2.1.0.1 log created on 06162009_090859

[EDIT]Attched the Bitdefender online scan log, 2 threats found, 2 threats removed[/EDIT]

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Edited by LordSoren, 16 June 2009 - 10:58 AM.


#8 m0le

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Posted 16 June 2009 - 11:45 AM

Okay Popcap doesn't want to leave. :)

Please run the following tool.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Please post a new DDS log too.

Thanks :thumbup2:
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#9 LordSoren

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Posted 16 June 2009 - 03:11 PM

Malwarebytes' Anti-Malware 1.37

Database version: 2288

Windows 5.1.2600 Service Pack 3



16/06/2009 3:45:47 PM

mbam-log-2009-06-16 (15-45-47).txt



Scan type: Full Scan (C:\|D:\|)

Objects scanned: 193936

Time elapsed: 2 hour(s), 8 minute(s), 46 second(s)



Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 3

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 1

Files Infected: 0



Memory Processes Infected:

(No malicious items detected)



Memory Modules Infected:

(No malicious items detected)



Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.



Registry Values Infected:

(No malicious items detected)



Registry Data Items Infected:

(No malicious items detected)



Folders Infected:

C:\Program Files\winupdates (Worm.P2P) -> Quarantined and deleted successfully.



Files Infected:

(No malicious items detected)

Attached Files



#10 m0le

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Posted 16 June 2009 - 03:16 PM

Pop goes PopCap! :thumbup2:

Just a quick online scan

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
Thanks
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#11 LordSoren

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Posted 17 June 2009 - 10:10 AM

Before running the Kaspersky online scanner it said I needed to install java and provided a link. As it is requested we do not install or remove programs without knowledge of the HJT team, I am going to wait for authorization to install it.

#12 m0le

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Posted 17 June 2009 - 11:35 AM

Hi LordSoren,

Thanks for letting me know.

Yes, please go ahead and install Java. :thumbup2:
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#13 LordSoren

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Posted 17 June 2009 - 11:49 AM

I attempted to update kaspersky twice and it failed both times. I then disabled my Bitdefender Firewall and Anti-virus and the update seems to be suceeding.

#14 LordSoren

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Posted 17 June 2009 - 03:43 PM

Kaspersky log is attached. I deleted the "infected" item.

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#15 m0le

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Posted 17 June 2009 - 06:30 PM

Okay, LordSoren, that looks a lot better.

How's the PC running?

Can you post a new DDS log and we'll see how it looks :thumbup2:
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