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SMART Disk status = Fail


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4 replies to this topic

#1 thomasjk

thomasjk

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Posted 28 June 2005 - 11:59 AM

After reading the following post:
http://www.bleepingcomputer.com/forums/STA...ted-t22918.html

I used Everest Home Edition to run a report on my machine. The item that concerned me was the Smart Disk Fail status and the Load/unload Cycle status of Advisory. The number of cycles reported is very large. What is the significance of this? I receive no error messages indicating any thing is wrong. Should I be worried? The Everest report follows:

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.01.347
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer COMPAQ (Tom's laptop)
Generator Tom
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2005-06-28
Time 12:35


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name COMPAQ (Tom's laptop)
User Name Tom

Motherboard:
CPU Type Mobile Intel Pentium III-S, 1000 MHz (7.5 x 133)
Motherboard Name COMPAQ Presario 1720US 470020-430
Motherboard Chipset Intel Almador i830MP
System Memory 512 MB (SDRAM)
BIOS Type Phoenix (05/30/02)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter MOBILITY RADEON
Video Adapter MOBILITY RADEON (8 MB)
3D Accelerator ATI Mobility Radeon (M6)

Multimedia:
Audio Adapter Intel 82801CAM ICH3-M - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel® 82801CAM Ultra ATA Storage Controller-248A
Disk Drive HITACHI_DK23CA-20 (20 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive TOSHIBA DVD-ROM SD-R2002 (DVD:6x, CD:4x/4x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status FAIL

Partitions:
C: (NTFS) 19069 MB (2905 MB free)

Input:
Keyboard Compaq Easy Access Internet Keyboard
Mouse Microsoft USB Wheel Mouse Optical (IntelliPoint)
Mouse Synaptics PS/2 Port TouchPad

Network:
Network Adapter Intel® PRO/100 VE Network Connection
Network Adapter NETGEAR MA521 802.11b Wireless PC Card (x)
Modem Conexant HSFi V92 MiniPCI Modem

Peripherals:
Printer \GATEWAYHP DeskJet 710C
Printer \GATEWAYHP4L
Printer CAPTURE FAX BVRP
Printer Fax
USB1 Controller Intel 82801CAM ICH3-M - USB Controller [B-0]
USB1 Controller Intel 82801CAM ICH3-M - USB Controller [B-0]
USB Device Microsoft USB Wheel Mouse Optical
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor Phoenix Technologies LTD
Version 4.06
Release Date 05/30/2002
Size 64 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS, Smart Battery
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, PCMCIA, USB

[ System ]

System Properties:
Manufacturer COMPAQ
Product Presario 1720US 470020-430
Version 0F0E
Serial Number 5Y19KDJKJ092
Universal Unique ID 0074778C-BC630010-BDCC348B-01F96EEF
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer COMPAQ
Product 0726h
Version TBD
Serial Number None

[ Chassis ]

Chassis Properties:
Manufacturer COMPAQ
Version N/A
Serial Number None
Asset Tag No Asset Tag
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Speeds 70ns, 60ns
Supported Memory Types SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 1024 MB
Memory Slots 2

[ Processors / Intel® Pentium( ]

Processor Properties:
Manufacturer GenuineIntel
Version Intel® Pentium(
External Clock 133 MHz
Maximum Clock 1000 MHz
Current Clock 1000 MHz
Type Central Processor
Voltage 3.3 V
Status Enabled
Upgrade ZIF
Socket Designation U1

[ Caches / L1 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 32 KB
Installed Size 32 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Asynchronous
Socket Designation L1 Cache

[ Caches / L2 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 512 KB
Installed Size 512 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Burst
Socket Designation L2 Cache

[ Memory Modules / J7 ]

Memory Module Properties:
Socket Designation J7
Type DIMM, SDRAM
Speed 60 ns
Installed Size 256 MB
Enabled Size 256 MB

[ Memory Modules / J8 ]

Memory Module Properties:
Socket Designation J8
Type DIMM, SDRAM
Speed 60 ns
Installed Size 256 MB
Enabled Size 256 MB

[ Memory Devices / J7 ]

Memory Device Properties:
Form Factor DIMM
Type DRAM
Type Detail Synchronous
Size 256 MB
Total Width 32-bit
Data Width 32-bit
Device Locator J7
Bank Locator Bank 0

[ Memory Devices / J8 ]

Memory Device Properties:
Form Factor DIMM
Type DRAM
Type Detail Synchronous
Size 256 MB
Total Width 32-bit
Data Width 32-bit
Device Locator J8
Bank Locator Bank 1

[ System Slots / Mini PCI Slot J12 ]

System Slot Properties:
Slot Designation Mini PCI Slot J12
Type PCI
Usage In Use
Data Bus Width 32-bit
Length Long

[ On-Board Devices / ATi Mobility-P6 Video ]

On-Board Device Properties:
Description ATi Mobility-P6 Video

[ On-Board Devices / AC97 Crystal Audio ]

On-Board Device Properties:
Description AC97 Crystal Audio

[ On-Board Devices / Internal Ethernet ]

On-Board Device Properties:
Description Internal Ethernet

[ On-Board Devices / Ti TSB43BA22 IEEE1394 ]

On-Board Device Properties:
Description Ti TSB43BA22 IEEE1394

[ On-Board Devices / Ti 1410 Cardbus ]

On-Board Device Properties:
Description Ti 1410 Cardbus


--------[ Overclock ]---------------------------------------------------------------------------------------------------

CPU Properties:
CPU Type Mobile Intel Pentium III-S
CPU Alias Tualatin, A80530
CPUID CPU Name Intel® Pentium® III Mobile CPU 1000MHz
CPUID Revision 000006B1h

CPU Speed:
CPU Clock 730.87 MHz (original: 1000 MHz)
CPU Multiplier 5.5x
CPU FSB 132.89 MHz (original: 133 MHz)
Memory Bus 132.89 MHz

CPU Cache:
L1 Code Cache 16 KB
L1 Data Cache 16 KB
L2 Cache 512 KB (On-Die, ATC, Full-Speed)

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name COMPAQ Presario 1720US 470020-430

Chipset Properties:
Motherboard Chipset Intel Almador i830MP
Memory Timings 3-3-3-7 (CL-RCD-RP-RAS)

SPD Memory Modules:
DIMM1: Infineon HYS64V32220GDL-7.5 256 MB PC133 SDRAM (3.0-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)

BIOS Properties:
System BIOS Date 05/30/02
Video BIOS Date 01/09/25
DMI BIOS Version 4.06

Graphics Processor Properties:
Video Adapter ATI Mobility Radeon (M6)
GPU Code Name M6 (AGP 4x 1002 / 4C59, Rev 00)
GPU Clock 166 MHz (original: 166 MHz)
Memory Clock 166 MHz (original: 166 MHz)


--------[ Power Management ]--------------------------------------------------------------------------------------------

Power Management Properties:
Current Power Source AC Line
Battery Status 100 % (High Level)
Full Battery Lifetime Unknown
Remaining Battery Lifetime Unknown


--------[ Sensor ]------------------------------------------------------------------------------------------------------

Sensor Properties:
Sensor Type HDD

Temperatures:
HITACHI_DK23CA-20 63 °C (145 °F)


--------[ CPU ]---------------------------------------------------------------------------------------------------------

CPU Properties:
CPU Type Mobile Intel Pentium III-S, 1000 MHz (7.5 x 133)
CPU Alias Tualatin, A80530
Instruction Set x86, MMX, SSE
Original Clock 1000 MHz
L1 Code Cache 16 KB
L1 Data Cache 16 KB
L2 Cache 512 KB (On-Die, ATC, Full-Speed)

CPU Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/processor.htm

CPU Utilization:
CPU #1 100 %


--------[ CPUID ]-------------------------------------------------------------------------------------------------------

CPUID Properties:
CPUID Manufacturer GenuineIntel
CPUID CPU Name Intel® Pentium® III Mobile CPU 1000MHz
CPUID Revision 000006B1h
IA Brand ID 06h (Mobile Intel Pentium III-S)
Platform ID 06h (Mobile uPGA2)
IA CPU Serial Number Unknown
Microcode Update Revision 1D
HTT / CMP Units 0 / 0

Instruction Set:
64-bit x86 Extension (AMD64, EM64T) Not Supported
Alternate Instruction Set Not Supported
AMD 3DNow! Not Supported
AMD 3DNow! Professional Not Supported
AMD Enhanced 3DNow! Not Supported
AMD Extended MMX Not Supported
Cyrix Extended MMX Not Supported
IA-64 Not Supported
IA MMX Supported
IA SSE Supported
IA SSE 2 Not Supported
IA SSE 3 Not Supported
CLFLUSH Instruction Not Supported
CMPXCHG8B Instruction Supported
CMPXCHG16B Instruction Not Supported
Conditional Move Instruction Supported
FEMMS Instruction Not Supported
MONITOR / MWAIT Instruction Not Supported
RDTSCP Instruction Not Supported
SYSCALL / SYSRET Instruction Not Supported
SYSENTER / SYSEXIT Instruction Supported

Security Features:
Advanced Cryptography Engine (ACE) Not Supported
Data Execution Prevention (DEP, NX, EDB) Not Supported
Hardware Random Number Generator (RNG) Not Supported
Montgomery Multiplier & Hash Engine Not Supported
Processor Serial Number (PSN) Not Supported

Power Management Features:
Automatic Clock Control Not Supported
Enhanced Halt State (C1E) Not Supported
Enhanced SpeedStep Technology (EIST, ESS) Not Supported
Frequency ID Control Not Supported
LongRun Not Supported
LongRun Table Interface Not Supported
PowerSaver 1.0 Not Supported
PowerSaver 2.0 Not Supported
PowerSaver 3.0 Not Supported
Processor Duty Cycle Control Not Supported
Software Thermal Control Not Supported
Temperature Sensing Diode Not Supported
Thermal Monitor 1 Not Supported
Thermal Monitor 2 Not Supported
Thermal Monitoring Not Supported
Thermal Trip Not Supported
Voltage ID Control Not Supported

CPUID Features:
36-bit Page Size Extension Supported
CPL Qualified Debug Store Not Supported
Debug Trace Store Not Supported
Debugging Extension Supported
Fast Save & Restore Supported
Hyper-Threading Technology Not Supported
L1 Context ID Not Supported
Local APIC On Chip Not Supported
Machine-Check Architecture Supported
Machine-Check Exception Supported
Memory Type Range Registers Supported
Model Specific Registers Supported
Page Attribute Table Supported
Page Global Extension Supported
Page Size Extension Supported
Pending Break Event Not Supported
Physical Address Extension Supported
Secure Virtual Machine Extensions (Pacifica) Not Supported
Self-Snoop Not Supported
Time Stamp Counter Supported
Virtual Machine Extensions (Vanderpool) Not Supported
Virtual Mode Extension Supported

CPUID Registers (CPU #1):
CPUID 00000000 00000002-756E6547-6C65746E-49656E69
CPUID 00000001 000006B1-00000006-00000000-0383F9FF
CPUID 00000002 03020101-00000000-00000000-0C040883
CPUID 80000000 80000004-00000000-00000000-00000000
CPUID 80000001 00000000-00000000-00000000-00000000
CPUID 80000002 65746E49-2952286C-6E655020-6D756974
CPUID 80000003 20295228-20494949-69626F4D-4320656C
CPUID 80000004 20205550-20202020-30303031-007A484D

MSR Registers:
MSR 00000017 96D6-0000-0000-0000
MSR 0000002A 0000-0000-C744-0020
MSR 0000002C 0000-0000-0000-0000
MSR 0000011E 0000-0000-0074-47E1
MSR C0000087 0000-0000-0000-0000
MSR C0010015 0000-0000-0000-0000
MSR 0000010A 0000-0000-0000-0000
MSR C0010042 0000-0000-0000-0000
MSR 000000CD 0000-0000-0000-0000
MSR 0000008B 0000-001D-0000-0000


--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name COMPAQ Presario 1720US 470020-430

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 133 MHz
Effective Clock 133 MHz
Bandwidth 1067 MB/s

Memory Bus Properties:
Bus Type SDR SDRAM
Bus Width 64-bit
Real Clock 133 MHz
Effective Clock 133 MHz
Bandwidth 1067 MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Motherboard Manufacturer:
Company Name Hewlett-Packard Company
Product Information http://www.compaq.com
BIOS Download http://support.hp.com


--------[ Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 510 MB
Used 285 MB
Free 225 MB
Utilization 56 %

Swap Space:
Total 1246 MB
Used 222 MB
Free 1024 MB
Utilization 18 %

Virtual Memory:
Total 1757 MB
Used 507 MB
Free 1249 MB
Utilization 29 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No


--------[ SPD ]---------------------------------------------------------------------------------------------------------

[ DIMM1: Infineon HYS64V32220GDL-7.5 ]

Memory Module Properties:
Module Name Infineon HYS64V32220GDL-7.5
Serial Number 033601BDh
Manufacture Date Week 50 / 2001
Module Size 256 MB (2 rows, 4 banks)
Module Type Unbuffered
Memory Type SDRAM
Memory Speed PC133 (133 MHz)
Module Width 64 bit
Module Voltage LVTTL
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh

Memory Timings:
@ 133 MHz 3.0-3-3-6 (CL-RCD-RP-RAS)
@ 100 MHz 2.0-2-2-5 (CL-RCD-RP-RAS)

Memory Module Features:
Early RAS# Precharge Not Supported
Auto-Precharge Supported
Precharge All Supported
Write1/Read Burst Supported
Buffered Address/Control Inputs Not Supported
Registered Address/Control Inputs Not Supported
On-Card PLL (Clock) Not Supported
Buffered DQMB Inputs Not Supported
Registered DQMB Inputs Not Supported
Differential Clock Input Not Supported
Redundant Row Address Not Supported

Memory Module Manufacturer:
Company Name Infineon Technologies AG
Product Information http://www.infineon.com/cgi/ecrm.dll/ecrm/...t.jsp?oid=-8003


--------[ Chipset ]-----------------------------------------------------------------------------------------------------

[ North Bridge: Intel Almador i830MP ]

North Bridge Properties:
North Bridge Intel Almador i830MP
Revision 02
Package Type 625 Pin PBGA
Package Size 3.75 cm x 3.75 cm
Core Voltage 1.25 V
In-Order Queue Depth 8
Tualatin CPU Supported

Memory Timings:
CAS Latency (CL) 3T
RAS To CAS Delay (tRCD) 3T
RAS Precharge (tRP) 3T
RAS Active Time (tRAS) 7T

Memory Slots:
DRAM Slot #1 256 MB (SDRAM)
DRAM Slot #2 256 MB (SDRAM)

AGP Controller:
AGP Version 2.00
AGP Status Enabled
AGP Device ATI Mobility Radeon (M6)
AGP Aperture Size 256 MB
Supported AGP Speeds 1x, 2x, 4x
Current AGP Speed 4x
Fast-Write Supported, Disabled
Side Band Addressing Supported, Enabled

Chipset Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/chipsets.htm
Driver Download http://support.intel.com/support/chipsets/index.htm

Problems & Suggestions:
Problem AGP aperture size is more than half of the system memory size. This may cause performance penalty.

[ South Bridge: Intel 82801CAM ICH3-M ]

South Bridge Properties:
South Bridge Intel 82801CAM ICH3-M
Revision / Stepping 41 / B0
Package Type 421 Pin BGA
Package Size 3.1 cm x 3.1 cm
Core Voltage 1.8 V

AC'97 Audio Controller:
Audio Controller Type Intel 82801CAM ICH3-M
Codec Name Analog Devices AD1886
Codec ID 41445361h
S/PDIF Output Supported

Chipset Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/chipsets.htm
Driver Download http://support.intel.com/support/chipsets/index.htm


--------[ BIOS ]--------------------------------------------------------------------------------------------------------

BIOS Properties:
BIOS Type Phoenix
Compaq BIOS Ownership Tag Unknown
Compaq BIOS UUID Unknown
System BIOS Date 05/30/02
Video BIOS Date 01/09/25

BIOS Manufacturer:
Company Name Phoenix Technologies Ltd.
Product Information http://www.phoenix.com/en/products/default.htm
BIOS Upgrades http://www.esupport.com/biosagent/index.cfm?refererid=40

Problems & Suggestions:
Suggestion Are you looking for a BIOS Upgrade? Contact eSupport Today!
Suggestion System BIOS is more than 2 years old. Update it if necessary.


--------[ Windows Storage ]---------------------------------------------------------------------------------------------

[ HITACHI_DK23CA-20 ]

Device Properties:
Driver Description HITACHI_DK23CA-20
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File disk.inf

Disk Device Physical Info:
Manufacturer Hitachi
Hard Disk Family DK23CA
Form Factor 2.5"
Formatted Capacity 20 GB
Disks 2
Recording Surfaces 3
Physical Dimensions 100 x 70 x 9.5 mm
Max. Weight 95 g
Average Rotational Latency 7.1 ms
Rotational Speed 4200 RPM
Max. Internal Data Rate 241.6 Mbit/s
Average Seek 12 ms
Track-To-Track Seek 3 ms
Full Seek 24 ms
Interface Ultra-ATA/100
Buffer-to-Host Data Rate 100 MB/s
Buffer Size 2 MB

Device Manufacturer:
Company Name Hitachi Global Storage Technologies
Product Information http://www.hgst.com/products

[ TOSHIBA DVD-ROM SD-R2002 ]

Device Properties:
Driver Description TOSHIBA DVD-ROM SD-R2002
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File cdrom.inf

Optical Drive Properties:
Manufacturer Toshiba
Device Type DVD-ROM/CD-RW
Speed DVD:6x, CD:4x/4x/24x

Device Manufacturer:
Company Name Toshiba Corp., Storage Device Division
Product Information http://www.toshiba.com/taissdd/products.shtml
Firmware Download http://sdd.toshiba.com/main.aspx?Path=8100...000659C000023EE

[ Intel® 82801CAM Ultra ATA Storage Controller-248A ]

Device Properties:
Driver Description Intel® 82801CAM Ultra ATA Storage Controller-248A
Driver Date 7/1/2001
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File mshdc.inf

Device Resources:
Memory FEBFF800-FEBFFBFF
Port 1800-180F

[ Primary IDE Channel ]

Device Properties:
Driver Description Primary IDE Channel
Driver Date 7/1/2001
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File mshdc.inf

Device Resources:
IRQ 14
Port 01F0-01F7
Port 03F6-03F6

[ Secondary IDE Channel ]

Device Properties:
Driver Description Secondary IDE Channel
Driver Date 7/1/2001
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File mshdc.inf

Device Resources:
IRQ 15
Port 0170-0177
Port 0376-0376

[ Standard floppy disk controller ]

Device Properties:
Driver Description Standard floppy disk controller
Driver Date 7/1/2001
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File fdc.inf

Device Resources:
DMA 02
IRQ 06
Port 03F0-03F5
Port 03F7-03F7


--------[ Logical Drives ]----------------------------------------------------------------------------------------------

C: Local Disk NTFS 19069 MB 16163 MB 2905 MB 15 % B012-0785
D: Optical Drive


--------[ Physical Drives ]---------------------------------------------------------------------------------------------

[ Drive #1 - HITACHI_DK23CA-20 (18 GB) ]

#1 (Active) NTFS C: 0 MB 19069 MB


--------[ Optical Drives ]----------------------------------------------------------------------------------------------

[ TOSHIBA DVD-ROM SD-R2002 ]

Optical Drive Properties:
Device Description TOSHIBA DVD-ROM SD-R2002
Manufacturer Toshiba
Device Type DVD-ROM/CD-RW
Speed DVD:6x, CD:4x/4x/24x

Device Manufacturer:
Company Name Toshiba Corp., Storage Device Division
Product Information http://www.toshiba.com/taissdd/products.shtml
Firmware Download http://sdd.toshiba.com/main.aspx?Path=8100...000659C000023EE


--------[ ASPI ]--------------------------------------------------------------------------------------------------------

00 00 00 Disk Drive HITACHI_ DK23CA-20
00 07 00 Host Adapter atapi
01 00 00 Optical Drive TOSHIBA DVD-ROM SD-R2002
01 07 00 Host Adapter atapi


--------[ ATA ]---------------------------------------------------------------------------------------------------------

[ HITACHI_DK23CA-20 (10SS5X) ]

ATA Device Properties:
Model ID HITACHI_DK23CA-20
Serial Number 10SS5X
Revision 00H1A0A4
Parameters 38760 cylinders, 16 heads, 63 sectors per track, 579 bytes per sector
LBA Sectors 39070080
Buffer 2 MB (Dual Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 4
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 5 (ATA-100)
Active UDMA Transfer Mode UDMA 5 (ATA-100)
Unformatted Capacity 21574 MB

ATA Device Features:
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Not Supported
Automatic Acoustic Management Not Supported
48-bit LBA Not Supported
Device Configuration Overlay Not Supported

ATA Device Physical Info:
Manufacturer Hitachi
Hard Disk Family DK23CA
Form Factor 2.5"
Formatted Capacity 20 GB
Disks 2
Recording Surfaces 3
Physical Dimensions 100 x 70 x 9.5 mm
Max. Weight 95 g
Average Rotational Latency 7.1 ms
Rotational Speed 4200 RPM
Max. Internal Data Rate 241.6 Mbit/s
Average Seek 12 ms
Track-To-Track Seek 3 ms
Full Seek 24 ms
Interface Ultra-ATA/100
Buffer-to-Host Data Rate 100 MB/s
Buffer Size 2 MB

ATA Device Manufacturer:
Company Name Hitachi Global Storage Technologies
Product Information http://www.hgst.com/products


--------[ SMART ]-------------------------------------------------------------------------------------------------------

[ HITACHI_DK23CA-20 (10SS5X) ]

01 Raw Read Error Rate 50 100 100 0 OK: Value is normal
02 Throughput Performance 50 100 100 0 OK: Value is normal
03 Spin Up Time 50 100 100 0 OK: Value is normal
04 Start/Stop Count 50 99 99 1851 OK: Value is normal
05 Reallocated Sector Count 10 99 99 30 OK: Value is normal
07 Seek Error Rate 50 100 100 41 OK: Value is normal
08 Seek Time Performance 50 100 100 0 OK: Value is normal
09 Power-On Time Count 60 83 83 522704 OK: Value is normal
0A Spin Retry Count 50 100 100 0 OK: Value is normal
0C Power Cycle Count 50 99 99 1763 OK: Value is normal
BF G-Sense Error Rate 50 100 100 0 OK: Value is normal
C0 Power-Off Retract Count 50 100 100 73 OK: Value is normal
C1 Load/Unload Cycle Count 50 1 1 2366249175 Advisory: Usage or age limit exceeded
C2 Temperature 0 54 40 70, 63 OK: Always passing
C3 Hardware ECC Recovered 50 100 100 17 OK: Value is normal
C4 Reallocation Event Count 1 97 97 30 OK: Value is normal
C5 Current Pending Sector Count 1 100 100 0 OK: Value is normal
C6 Off-Line Uncorrectable Sector Count 1 100 100 0 OK: Value is normal
C7 Ultra ATA CRC Error Rate 0 200 200 13 OK: Always passing
DF Load Retry Count 50 100 100 0 OK: Value is normal
E6 GMR Head Amplitude 60 88 88 389835 OK: Value is normal
FA Read Error Retry Rate 50 100 100 911 OK: Value is normal

Mod Edit: Removed IP address.

Edited by tg1911, 28 June 2005 - 01:56 PM.


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#2 Joshuacat

Joshuacat

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Posted 28 June 2005 - 01:16 PM

Same comments apply for your issue.
Although your laptop is a little older.

Here's a link from Compaq with what you should try.
(if this is what message you got from your laptop when you started it up)

Compaq

Edited by Joshuacat, 28 June 2005 - 01:46 PM.

JC

#3 thomasjk

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Posted 28 June 2005 - 01:53 PM

Same comments apply for your issue.
Although your laptop is a little older.

Here's a link from Compaq with what you should try.
(if this is what message you got from your laptop when you started it up)

Compaq

Thanks, Joshuacat for the quick reply. I checked the Compaq link. I don't receive the specified error message at startup SMART Hard drive has imminent fatal error. Windows does boot normally. It sounds like I may have a hard disk beginning to fail.

#4 Joshuacat

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Posted 28 June 2005 - 02:07 PM

C1 Load/Unload Cycle Count 50 1 1 2366249175 Advisory: Usage or age limit exceeded


It may just mean what it is telling you... Usage or age limit exceeded....My car has 145Km on it...it is past it's prime, and the check engine light is on. Still works. It just exceeded the mileage or, KM in Canada, for that engine.
:thumbsup:

Besides that, what makes you think that you are having a hard disk problem? Can you run a scandisk. -Full surface scan.

The link attached also had instructions on running a diagnostic test, did you run that yet?

Are you having any other symptoms?
:flowers:
JC

#5 thomasjk

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Posted 28 June 2005 - 02:40 PM

I can't run the diagnostic mentioned by Compaq. There is no option to do that in my BIOS. You probably correct about the meaning. I ran chkdsk and didn't find any thing. I don't have any other symptoms, so I'll just keep an eye on it.

Thanks for you help.




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