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possible tdss.au infection

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3 replies to this topic

#1 blue-dragon


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Posted 26 May 2009 - 07:26 PM

i thought i could fix this like most problems but was mistaken. panda online virus scan showed a tdss.au infection. i was able to remove most of the obvious malware but i'm still infected. i still get redirected clicking some links, some websites are blocked ie. malwarebytes and kaspersky online virus scan, and cannot update windows and other programs. downlnoaded avira antivirus after the infection. it updates but detects nothing. these same symptoms showed up on the other computer on my home network. it had trend micro which didn't detect it either. dds file below.

DDS (Ver_09-05-14.01) - NTFSx86
Run by Jennifer Slaten at 18:39:10.28 on Tue 05/26/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1978.1081 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Users\Jennifer Slaten\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-5-25 108289]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-23 365952]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-23 193840]

=============== Created Last 30 ================

2009-05-26 17:43 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-26 16:55 <DIR> --d----- c:\users\jennif~1\appdata\roaming\IObit
2009-05-26 16:55 <DIR> --d----- c:\program files\IObit
2009-05-26 16:39 <DIR> --d----- c:\program files\Free Window Registry Repair
2009-05-26 12:12 <DIR> --d----- c:\program files\InCode Solutions
2009-05-25 20:19 <DIR> --dsh--- C:\$RECYCLE.BIN
2009-05-25 15:55 <DIR> --d----- c:\users\jennifer slaten\DoctorWeb
2009-05-25 11:50 <DIR> --d----- c:\users\jennif~1\appdata\roaming\Malwarebytes
2009-05-25 11:50 <DIR> --d----- c:\programdata\Malwarebytes
2009-05-25 11:50 <DIR> --d----- c:\progra~2\Malwarebytes
2009-05-25 02:28 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-05-25 02:28 <DIR> --d----- c:\programdata\Avira
2009-05-25 02:28 <DIR> --d----- c:\program files\Avira
2009-05-25 02:28 <DIR> --d----- c:\progra~2\Avira
2009-05-24 13:00 <DIR> --d----- c:\program files\Trend Micro
2009-05-24 12:37 691 a------- c:\users\jennif~1\appdata\roaming\GetValue.vbs
2009-05-24 12:37 35 a------- c:\users\jennif~1\appdata\roaming\SetValue.bat
2009-05-23 19:24 <DIR> --d----- c:\program files\muvee Technologies
2009-05-23 19:23 <DIR> --d----- c:\program files\common files\muvee Technologies
2009-05-23 19:22 <DIR> --d----- c:\users\jennif~1\appdata\roaming\HP TCS
2009-05-23 19:20 0 a--shr-- c:\windows\system32\drivers\103C_HP_cNB_Presario CQ60 Notebook PC_Y5335KV_0U_Q2CE849PFHY_E508164-001_4A_I3612_SWistron_V09.48_F.32_T081120_WV2-1_L409_M1979_J160_7Intel_86FD_92.16_#090523_N10EC8136;168C001C_(NB049UA#ABA)_XMOBILE_CN10_Z.MRK
2009-05-23 19:20 1,233,920 a------- c:\windows\system32\msxml4.dll
2009-05-23 19:20 82,432 a------- c:\windows\system32\msxml4r.dll
2009-05-23 19:20 44,544 a------- c:\windows\system32\msxml4a.dll
2009-05-23 19:20 89,088 -------- c:\windows\system32\atl71.dll
2009-05-23 19:19 <DIR> --d----- c:\users\Jennifer Slaten
2009-05-23 19:19 14,598 a------- c:\windows\system32\results.xml
2009-05-23 19:15 920,088 a------- c:\windows\system32\igxpun.exe
2009-05-23 19:15 319,456 a------- c:\windows\system32\difxapi.dll
2009-05-23 19:15 <DIR> --d----- c:\windows\system32\Lang
2009-05-23 19:15 <DIR> --d----- C:\Intel
2009-05-23 19:15 <DIR> --d----- c:\program files\NetWaiting
2009-05-23 19:14 <DIR> --d----- c:\program files\CONEXANT
2009-05-23 19:14 123,904 a------- c:\windows\system32\drivers\Rtlh86.sys
2009-05-23 19:14 <DIR> --d----- c:\program files\Realtek
2009-05-23 19:13 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_SynTP_01000.Wdf
2009-05-23 19:13 <DIR> --d----- c:\program files\Synaptics
2009-05-23 19:12 53,248 a------- c:\windows\system32\CSVer.dll
2009-05-23 19:11 909,824 a------- c:\windows\system32\drivers\athr.sys
2009-05-23 19:11 393,216 a------- c:\windows\system32\athihvs.dll
2009-05-23 19:11 376,832 a------- c:\windows\system32\S64CPA.exe
2009-05-23 19:11 53,248 a------- c:\windows\system32\athihvui.dll
2009-05-23 19:11 <DIR> --d----- c:\windows\system32\nn-NO
2009-05-23 19:11 <DIR> --d----- c:\program files\Atheros
2009-05-23 19:11 <DIR> --d----- c:\program files\Cisco
2009-05-23 19:11 <DIR> --d----- c:\programdata\Atheros
2009-05-23 19:11 <DIR> --d----- c:\progra~2\Atheros

==================== Find3M ====================

2009-05-25 01:04 86,016 a------- c:\windows\inf\infstrng.dat
2009-05-25 01:04 86,016 a------- c:\windows\inf\infstor.dat
2009-05-25 01:04 51,200 a------- c:\windows\inf\infpub.dat
2009-05-23 19:21 1,066,544 a------- c:\windows\system32\MFC71.dll
2009-05-23 19:21 1,053,232 a------- c:\windows\system32\MFC71u.dll
2009-05-23 19:21 505,392 a------- c:\windows\system32\msvcp71.dll
2009-05-23 19:21 353,840 a------- c:\windows\system32\msvcr71.dll
2008-10-23 00:54 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 21:57 174 a--sh--- c:\program files\desktop.ini
2006-11-02 07:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 18:39:25.24 ===============

Attached Files

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#2 fireman4it


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Posted 07 June 2009 - 09:43 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 blue-dragon

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Posted 08 June 2009 - 01:12 PM

the issue has been resolved. the dns was hijacked and reseting the router fixed the blocked site/redirect problem. thanks

#4 Orange Blossom

Orange Blossom

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Posted 08 June 2009 - 03:22 PM


Thank you for posting back. I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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