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31 replies to this topic

#1 torhan

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Posted 26 May 2009 - 05:06 PM

Google/Yahoo search results are being redirected. I am on WinXP SP3, have AVG 8 and Malwarebytes Anti-Malware installed.

When searching via the "search toolbar" in Firefox, I get this error: The connection to the server was reset while the page was loading. The network link was interrupted while negotiating a connection. Please try again. Other times, when the page loads, the links redirect to other search portals, ad sites, etc.

Next steps?

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#2 Budapest

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Posted 26 May 2009 - 05:35 PM

Run a quick scan with Malwarebytes and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 torhan

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Posted 26 May 2009 - 05:46 PM

Will do.

#4 torhan

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Posted 26 May 2009 - 06:04 PM

MalwareBytes quick scan:

Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 3

5/26/2009 7:04:27 PM
mbam-log-2009-05-26 (19-04-26).txt

Scan type: Quick Scan
Objects scanned: 93470
Time elapsed: 22 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 Budapest

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Posted 26 May 2009 - 06:12 PM

Please print out and follow these instructions: "How to use SDFix". This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 torhan

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Posted 26 May 2009 - 06:15 PM

Ok - thanks...will report back.

#7 torhan

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Posted 26 May 2009 - 06:53 PM

Report.txt contents:


SDFix: Version 1.240
Run by Administrator on Tue 05/26/2009 at 07:38 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\Documents and Settings\LocalService\Application Data\twain_32\user.ds - Deleted
C:\WINDOWS\TEMP\uni22E2.TMP.exe - Deleted
C:\WINDOWS\TEMP\uniC1F5.TMP.exe - Deleted
C:\WINDOWS\TEMP\uniC285.TMP.exe - Deleted
C:\WINDOWS\Temp\uni22E2.TMP.exe - Deleted
C:\WINDOWS\Temp\uniC1F5.TMP.exe - Deleted
C:\WINDOWS\Temp\uniC285.TMP.exe - Deleted



Folder C:\Documents and Settings\LocalService\Application Data\twain_32 - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-26 19:46:48
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\WS_FTP\\WS_FTP95.exe"="C:\\Program Files\\WS_FTP\\WS_FTP95.exe:*:Enabled:WS_FTP 95"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Firefox"
"C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\Program Files\\Netscape\\Netscape 6\\Netscp.exe"="C:\\Program Files\\Netscape\\Netscape 6\\Netscp.exe:*:Enabled:Netscape"
"C:\\Program Files\\TurboTax\\Home & Business 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Home & Business 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Home & Business 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Home & Business 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\Cakewalk\\Cakewalk VST Adapter 4\\vstconfig.exe"="C:\\Program Files\\Cakewalk\\Cakewalk VST Adapter 4\\vstconfig.exe:*:Enabled:Cakewalk VST Adapter configuration utility"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Mozilla Thunderbird\\thunderbird.exe"="C:\\Program Files\\Mozilla Thunderbird\\thunderbird.exe:*:Enabled:Mozilla Thunderbird"
"C:\\Program Files\\Common Files\\Intuit\\Update Service\\IntuitUpdateService.exe"="C:\\Program Files\\Common Files\\Intuit\\Update Service\\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server"
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 31 Jan 2007 194 ..SH. --- "C:\AUTOEXEC.BAK"
Sat 5 Apr 2003 4,348 ..SH. --- "C:\WINDOWS\DRM\DRMv1.key.bak"
Sat 5 Apr 2003 4,348 ..SH. --- "C:\WINDOWS\DRM\DRMv1.bak"
Sat 5 Apr 2003 401 ..SH. --- "C:\WINDOWS\DRM\DRMv15.bak"
Fri 29 Apr 2005 48 A.SH. --- "C:\WINDOWS\DRM\v2ks.sec.bak"
Fri 29 Apr 2005 400 A.SH. --- "C:\WINDOWS\DRM\v2ks.bla.bak"
Fri 29 Apr 2005 400 A.SH. --- "C:\WINDOWS\DRM\v3ks.bla.bak"
Fri 8 Jun 2007 0 A.SH. --- "C:\WINDOWS\DRM\Cache\Indiv02.tmp"
Thu 12 Feb 2009 856,520 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\44fb4874aea086fc46affdc6f401b232\BIT1.tmp"

Finished!

#8 Budapest

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Posted 26 May 2009 - 07:01 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 torhan

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Posted 26 May 2009 - 07:06 PM

Still not right. Sometimes the search results appear, other times still getting a "The connection to the server was reset while the page was loading. The network link was interrupted while negotiating a connection. Please try again." message.

Looking at Firefox's history, I can see about a dozen redirects happening. But it doesn't happen 100% of the time.

Any ideas?

#10 Budapest

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Posted 26 May 2009 - 07:10 PM

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 torhan

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Posted 26 May 2009 - 07:40 PM

A little better. Using Google as the search engine in the Firefox "search toolbar" seems to be working better, but if Yahoo is selected, still getting mixed results.

I do have BlockSite 0.7.1 installed as a Firefox add-on and every once in a while, it displays this warning message: "This website, or elements thereof, are on the Blocksite Blacklist, and have not been loaded."

~ Sounds like a good clue. Thoughts?

#12 Budapest

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Posted 26 May 2009 - 07:47 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 torhan

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Posted 27 May 2009 - 05:20 AM

Won't be able to post back until later tonight...Thanks!

#14 torhan

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Posted 27 May 2009 - 05:08 PM

I ran this late last night:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/26/2009 at 10:20 PM

Application Version : 4.26.1004

Core Rules Database Version : 3910
Trace Rules Database Version: 1854

Scan type : Complete Scan
Total Scan Time : 01:09:38

Memory items scanned : 260
Memory threats detected : 0
Registry items scanned : 5212
Registry threats detected : 5
File items scanned : 19227
File threats detected : 3

Adware.180solutions/ZangoSearch
HKCR\Interface\{E775C662-85D0-438E-82F0-6BCE20A8E154}
HKCR\Interface\{E775C662-85D0-438E-82F0-6BCE20A8E154}\ProxyStubClsid
HKCR\Interface\{E775C662-85D0-438E-82F0-6BCE20A8E154}\ProxyStubClsid32
HKCR\Interface\{E775C662-85D0-438E-82F0-6BCE20A8E154}\TypeLib
HKCR\Interface\{E775C662-85D0-438E-82F0-6BCE20A8E154}\TypeLib#Version

Adware.Tracking Cookie
.adserver.1.fm [ C:\Documents and Settings\Thomas Torhan\Application Data\Mozilla\Profiles\default\cjgpbmuz.slt\cookies.txt ]
.atwola.com [ C:\Documents and Settings\Thomas Torhan\Application Data\Mozilla\Profiles\default\cjgpbmuz.slt\cookies.txt ]
.bizrate.com [ C:\Documents and Settings\Thomas Torhan\Application Data\Mozilla\Profiles\default\cjgpbmuz.slt\cookies.txt ]

***********************

It didn't show up in the Log list screen, so I ran it again today, and still had to manually find the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/27/2009 at 05:22 PM

Application Version : 4.26.1004

Core Rules Database Version : 3910
Trace Rules Database Version: 1854

Scan type : Complete Scan
Total Scan Time : 01:13:56

Memory items scanned : 245
Memory threats detected : 0
Registry items scanned : 5212
Registry threats detected : 0
File items scanned : 19346
File threats detected : 0

#15 Budapest

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Posted 27 May 2009 - 05:10 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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