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Cant turn on the automatic updater.


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9 replies to this topic

#1 senior03

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Posted 26 May 2009 - 10:23 AM

Im having a problem with the windows updater, for some reason im not able to turn it on and when it asks me if i want to update it manually, nothing happens.

I tried to go to microsofts website and get the download but apparently i need IE and not firefox but my IE doesnt work..

So, what could be the problem?

When i try to turn it on it gives me this error message:


"The security center cant change the preferences for the automatic update" (a rough translation)

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#2 intrinsic

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Posted 26 May 2009 - 05:08 PM

You can try registering some .dlls to fix the problem
1. Click Start.
2. Click Run (or type Run and then click on it in list)
3. Type the following commands, and press Enter after each of them (also wait for the window saying the operation was performed successfully to appear) you can copy and paste them if you want.

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll

Edited by intrinsic, 26 May 2009 - 05:09 PM.


#3 senior03

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Posted 28 May 2009 - 06:41 AM

You can try registering some .dlls to fix the problem
1. Click Start.
2. Click Run (or type Run and then click on it in list)
3. Type the following commands, and press Enter after each of them (also wait for the window saying the operation was performed successfully to appear) you can copy and paste them if you want.

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll


I dont wanna come off as a douche seeing as youve gone out of your way to help me, but can someone confirm that those dll's arent something thats gonna mess my pc up?

#4 tork

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Posted 28 May 2009 - 08:48 AM

@senior3
Some questions:
What is the exact error message for Internet Explorer? Is it internet explorer 7 or internet explorer 8?
Do you have SP1 installed? Sp2 installed?
What is the exact error message for the Windows Update failure?
Runnning Vista 32 or 64?
Have you been infected recently?
Run a resident anti-virus scan recently?
Run any on demand scanners like MalwareBytes AntiMalware or SUPERAntispyware? Computer clean of malware?

#5 senior03

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Posted 28 May 2009 - 12:35 PM

@senior3
Some questions:
What is the exact error message for Internet Explorer? Is it internet explorer 7 or internet explorer 8?
Do you have SP1 installed? Sp2 installed?
What is the exact error message for the Windows Update failure?
Runnning Vista 32 or 64?
Have you been infected recently?
Run a resident anti-virus scan recently?
Run any on demand scanners like MalwareBytes AntiMalware or SUPERAntispyware? Computer clean of malware?



What is the exact error message for Internet Explorer? Is it internet explorer 7 or internet explorer 8?
"Internet explorer has stopped working.

A problem was at fault for making the program stop working. windows will shut down the program and will give you a message if theres a solution."

Do you have SP1 installed? Sp2 installed?
SP1

What is the exact error message for the Windows Update failure?
"The security center cant change the preferences for the automatic update"
And in the error box it shows a link that says "change the preferences manually" and when i do that nothing happens.

Runnning Vista 32 or 64?
32 premium

Have you been infected recently?
not that i know off

Run a resident anti-virus scan recently?
you mean if i scanned the pc? if so, yea but theres no virus or anything (free avg)

Run any on demand scanners like MalwareBytes AntiMalware or SUPERAntispyware? Computer clean of malware?
never heard of any of them.

#6 tork

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Posted 28 May 2009 - 02:09 PM

Try running check disk to see if if there are corrupt files How to Use Check Disk in Windows Vista

#7 senior03

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Posted 31 May 2009 - 03:01 PM

Try running check disk to see if if there are corrupt files How to Use Check Disk in Windows Vista


Didnt work, after the check and the reboot i still have the red X in the corner and when i try to turn it on i still get the same message.

I think (THINK) it might have something to do with a program called kiwee toolbar, when i try to remove it from the add/remove list it gives me an error message saying

"pythonw.exe has stopped working

A problem was at fault for making the program stop working. Windows will shut down the program and give you a message, if theres a solution"

#8 DeathStalker

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Posted 31 May 2009 - 03:56 PM

SOund like you have a browser jacker. Kiwee is often times a spyware/malware platform. You should zip over to the virus forum and let them take care of the problem. I would lay odds you are infected. They will "familiarize" you with Super Anti Spyware and the rest of those malware programs tork mentioned.

Oh and yes, those DLL's intrinsic told you about ARE the ones needed for update.

#9 tork

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Posted 06 June 2009 - 05:27 AM

Try running check disk to see if if there are corrupt files How to Use Check Disk in Windows Vista


Didnt work, after the check and the reboot i still have the red X in the corner and when i try to turn it on i still get the same message.

I think (THINK) it might have something to do with a program called kiwee toolbar, when i try to remove it from the add/remove list it gives me an error message saying

"pythonw.exe has stopped working

A problem was at fault for making the program stop working. Windows will shut down the program and give you a message, if theres a solution"


If you are still trying to remove the kiwee toolbar - see How to Uninstall Kiwee toolbar

#10 tork

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Posted 09 June 2009 - 06:15 AM

See if anything here helps: Cannot Update Windows using Windows Update




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