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PC restarts spontaneously.


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2 replies to this topic

#1 seventhsin

seventhsin

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Posted 26 May 2009 - 06:54 AM

At random moments my PC will take it upon itself to restart. With no instructions from me for doing so or any programs I am running. I have ran several anti-virus and anti-spyware applications with no results. Also, my BIOS is password protected. Something that I did NOT do. I can't think of any other information that may be helpful in this. I will greatly appreciate help in this matter.



DDS (Ver_09-05-14.01) - NTFSx86
Run by HP_Administrator at 6:43:21.80 on Tue 05/26/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3574.2550 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\CACHEM~1\CachemanXP.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Adolix\Adolix Wallpaper Changer\AWC.exe
C:\Program Files\NBC Direct\DirectPlayerCore.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Pidgin\pidgin.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\dllhost.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\BitLord\BitLord.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\ClickZap\ClickZap.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\HP_Administrator.DESTROYED\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {3041D03E-FD4B-44E0-B742-2D9B88305F98} - No File
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERANTISPYWARE.EXE
uRun: [Wallpaper Manager] c:\program files\adolix\adolix wallpaper changer\AWC.exe -startup
uRun: [DirectPlayerCore] "c:\program files\nbc direct\DirectPlayerCore.exe"
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [ClickZap] c:\progra~1\clickzap\clickzap.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1.des\applic~1\mozilla\firefox\profiles\lgredomx.default\

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-7 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-7 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-7 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-9-3 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-9-3 55024]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-2-11 353672]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-12-7 908568]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-7 298776]
R2 CachemanXPService;CachemanXP;c:\progra~1\cachem~1\CachemanXP.exe [2009-2-15 355840]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-9-3 7408]
S3 ASPI;Advanced SCSI Programming Interface Driver;c:\windows\system32\drivers\ASPI32.SYS [2009-5-22 16512]
S4 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-2-11 464264]

=============== Created Last 30 ================

2009-05-26 06:08 <DIR> -cd----- c:\docume~1\hp_adm~1.des\applic~1\VersionTracker Pro
2009-05-26 06:08 <DIR> --d----- c:\program files\TechTracker
2009-05-26 05:50 57,344 a------- c:\windows\system32\CZDrv.dll
2009-05-26 05:50 <DIR> --d----- c:\windows\system32\Scripts
2009-05-26 05:50 <DIR> --d----- c:\program files\ClickZap
2009-05-23 04:00 <DIR> -cd----- c:\docume~1\hp_adm~1.des\applic~1\foobar2000
2009-05-23 03:24 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\AVS4YOU
2009-05-23 03:24 <DIR> -cd----- c:\docume~1\hp_adm~1.des\applic~1\AVS4YOU
2009-05-23 03:17 658,432 a------- c:\windows\system32\cc3270mt.dll
2009-05-23 03:17 24,576 a------- c:\windows\system32\msxml3a.dll
2009-05-23 03:17 <DIR> --d----- c:\program files\common files\AVSMedia
2009-05-22 20:59 815,104 a------- c:\windows\system32\xvidcore.dll
2009-05-22 20:59 180,224 a------- c:\windows\system32\xvidvfw.dll
2009-05-22 20:59 77,824 a------- c:\windows\system32\xvid.ax
2009-05-22 20:59 <DIR> --d----- c:\program files\Xvid
2009-05-22 15:12 22,528 a------- c:\windows\system32\WNASPI32.DLL
2009-05-22 15:12 16,512 a------- c:\windows\system32\drivers\ASPI32.SYS
2009-05-17 01:07 8,704 a------- c:\windows\system32\kbdjpn.dll
2009-05-17 01:07 8,704 a------- c:\windows\system32\dllcache\kbdjpn.dll
2009-05-17 01:07 8,192 a------- c:\windows\system32\kbdkor.dll
2009-05-17 01:07 8,192 a------- c:\windows\system32\dllcache\kbdkor.dll
2009-05-17 01:07 6,144 a------- c:\windows\system32\kbd101c.dll
2009-05-17 01:07 6,144 a------- c:\windows\system32\dllcache\kbd101c.dll
2009-05-17 01:07 5,632 a------- c:\windows\system32\kbd103.dll
2009-05-17 01:07 5,632 a------- c:\windows\system32\dllcache\kbd103.dll
2009-05-17 01:07 6,144 a------- c:\windows\system32\kbd106.dll
2009-05-17 01:07 6,144 a------- c:\windows\system32\kbd101b.dll
2009-05-17 01:07 6,144 a------- c:\windows\system32\dllcache\kbd106.dll
2009-05-17 01:07 6,144 a------- c:\windows\system32\dllcache\kbd101b.dll
2009-05-17 01:02 <DIR> -cd----- C:\AeriaGames
2009-05-17 00:25 <DIR> -cd----- c:\docume~1\hp_adm~1.des\applic~1\DNA
2009-05-17 00:25 <DIR> --d----- c:\program files\DNA
2009-05-16 13:27 <DIR> --d----- c:\program files\IObit
2009-05-14 20:34 <DIR> -cd----- C:\CrashReport
2009-05-13 21:36 <DIR> -cd----- c:\docume~1\hp_adm~1.des\applic~1\FOG Downloader
2009-05-13 20:15 <DIR> --d----- c:\program files\common files\DirectX
2009-05-13 20:14 96 a---h--- c:\windows\system32\HsInfo.dat
2009-05-13 19:43 <DIR> --d----- c:\program files\Gravity
2009-05-12 03:08 1,846,632 a------- c:\windows\system32\D3DCompiler_41.dll
2009-05-12 03:08 453,456 a------- c:\windows\system32\d3dx10_41.dll
2009-05-12 03:08 4,178,264 a------- c:\windows\system32\D3DX9_41.dll
2009-05-12 03:08 517,448 a------- c:\windows\system32\XAudio2_4.dll
2009-05-12 03:08 69,448 a------- c:\windows\system32\XAPOFX1_3.dll
2009-05-12 03:08 235,352 a------- c:\windows\system32\xactengine3_4.dll
2009-05-12 03:08 22,360 a------- c:\windows\system32\X3DAudio1_6.dll
2009-05-12 03:06 25,608 a------- c:\windows\system32\X3DAudio1_3.dll
2009-05-12 03:05 251,672 a------- c:\windows\system32\xactengine2_5.dll
2009-05-12 03:04 2,297,552 a------- c:\windows\system32\d3dx9_26.dll
2009-05-12 02:55 <DIR> --d-h--- c:\windows\msdownld.tmp
2009-05-12 02:55 <DIR> --d----- c:\windows\Logs
2009-05-11 01:53 <DIR> -cd----- c:\docume~1\hp_adm~1.des\applic~1\IObit
2009-05-09 21:14 <DIR> --d----- c:\windows\Drivers
2009-05-06 20:48 14 -------- c:\windows\system32\ptime.dat
2009-05-06 20:48 14 -------- c:\windows\MWu]KQ
2009-05-06 20:47 <DIR> -cd----- c:\docume~1\hp_adm~1.des\applic~1\Tams11
2009-04-29 00:01 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\{964C8871-6315-4FC5-8A47-F4C420428929}

==================== Find3M ====================

2009-05-11 09:54 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-11 09:54 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-11 09:54 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-03-26 23:53 4,212 ac--h--- c:\windows\system32\zllictbl.dat
2009-03-09 05:19 410,984 ac------ c:\windows\system32\deploytk.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 09:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2008-06-28 14:12 3,445,760 ac-sh--- c:\program files\ehthumbs.db
2008-03-07 02:07 67 ac------ c:\program files\rem_cdk.bat

============= FINISH: 6:43:55.55 ===============

Attached Files



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#2 Net_Surfer

Net_Surfer

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Posted 07 June 2009 - 02:54 PM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 Orange Blossom

Orange Blossom

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Posted 15 June 2009 - 07:00 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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