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can someone check out my logs?


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2 replies to this topic

#1 MSahimi

MSahimi

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Posted 26 May 2009 - 01:24 AM

Today, my computer started to act a bit strange. Any long-lasting sound (such as music) that I would play would keep stuttering and being interrupted by rolling ticks (?). I also started to notice that my mouse pointer was running a bit slow, but that might just be in my head. As a side note, the sound stuttering and rolling would occasionally happen in the last few weeks, but would quickly stop. But today it won't go away, even when I restart the computer.

I decided to run my AVG anti-virus. But lo and behold, it was gone. It had somehow deleted itself from my computer. Yet some of its files remained on my computer, and Windows still thought I had AVG, even though I didn't.

Well, I reinstalled it and ran it, but it found no threats.


Here are my specs:
Windows XP Home
1 GB RAM
AVG 8.0 Anti-Virus Free Edition
Intel Atom Processor
Firefox with Ad-Block, NoScript, Web of Trust, and AVG add-on.

-----------------------------------------------------------------------------------------------------------

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:11:57 PM, on 5/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\Michael\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...08&m=aoa150
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PLFSetL] C:\WINDOWS\PLFSetL.exe
O4 - HKLM\..\Run: [snp2uvc] C:\WINDOWS\vsnp2uvc.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 5194 bytes

-----------------------------------------------------------------------------------------------------------

My ROOTER.EXE log:


Microsoft Windows XP Home Edition (5.1.2600) Service Pack 3

C:\ [Fixed] - NTFS - (Total:147628 Mo/Free:3598 Mo)

Mon 05/25/2009|23:00

----------------------\\ Processes..

--Locked-- [System Process]
---------- System
---------- \SystemRoot\System32\smss.exe
---------- \??\C:\WINDOWS\system32\csrss.exe
---------- \??\C:\WINDOWS\system32\winlogon.exe
---------- C:\WINDOWS\system32\services.exe
---------- C:\WINDOWS\system32\lsass.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\WINDOWS\System32\svchost.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\WINDOWS\system32\spoolsv.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
---------- C:\Program Files\Java\jre6\bin\jqs.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\PROGRA~1\AVG\AVG8\avgemc.exe
---------- C:\PROGRA~1\AVG\AVG8\avgrsx.exe
---------- C:\PROGRA~1\AVG\AVG8\avgnsx.exe
---------- C:\Program Files\AVG\AVG8\avgcsrvx.exe
---------- C:\WINDOWS\System32\alg.exe
---------- C:\WINDOWS\Explorer.EXE
---------- C:\WINDOWS\system32\igfxtray.exe
---------- C:\WINDOWS\system32\hkcmd.exe
---------- C:\WINDOWS\system32\igfxpers.exe
---------- C:\WINDOWS\RTHDCPL.EXE
---------- C:\WINDOWS\system32\igfxsrvc.exe
---------- C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
---------- C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
---------- C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
---------- C:\PROGRA~1\AVG\AVG8\avgtray.exe
---------- C:\Program Files\Java\jre6\bin\jusched.exe
---------- C:\WINDOWS\system32\ctfmon.exe
---------- C:\DOCUME~1\Michael\LOCALS~1\Temp\RtkBtMnt.exe
---------- C:\WINDOWS\system32\igfxext.exe
---------- C:\Program Files\Mozilla Firefox\firefox.exe
---------- C:\WINDOWS\system32\cmd.exe
---------- C:\Rooter$\RK.exe

----------------------\\ Search..

----------------------\\ ROOTKIT !!



1 - "C:\Rooter$\Rooter_1.txt" - Mon 05/25/2009|23:01

----------------------\\ Scan completed at 23:01

-----------------------------------------------------------------------------------------------------------

My MBAM log:

Malwarebytes' Anti-Malware 1.36
Database version: 2179
Windows 5.1.2600 Service Pack 3

5/25/2009 10:59:47 PM
mbam-log-2009-05-25 (22-59-47).txt

Scan type: Quick Scan
Objects scanned: 75386
Time elapsed: 11 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by MSahimi, 26 May 2009 - 01:26 AM.


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#2 Net_Surfer

Net_Surfer

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Posted 07 June 2009 - 02:51 PM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 Orange Blossom

Orange Blossom

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Posted 15 June 2009 - 07:02 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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