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Windows 7 RC shutting down at random


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#1 shawnvw

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Posted 25 May 2009 - 11:49 PM

I have a HP Pavilion dv4-1120us laptop (64-bit) that until last week had been running Vista. I upgraded to Windows 7 RC, build 7100.

Hours after I started using it, it has suddenly started going into hibernate at random times, even while I'm typing on the screen. I tried leaving the computer on overnight, and it shut down at some time before morning. A few times it shut down while I was just logging in.

I disabled hibernation, but now it shuts down completely instead, losing any work I had open.

In both cases, the shutdown was sudden, as if I suddenly unplugged the cord and the battery. (Actually, it's been plugged in during all this.) The problem hasn't happened in Safe Mode yet.

Any ideas? Thanks.

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#2 RonS WINDOWS-TEAM

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Posted 26 May 2009 - 03:54 PM

shawnvw - are there any error reports being generated by this happening?

If things persist, I might recommend doing a reinstall of Win7 to see if the problem occurs again.

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#3 shawnvw

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Posted 27 May 2009 - 12:11 PM

No, there was no error message.

Someone suggested I update the BIOS and install some other newer drivers, and so far the problem hasn't recurred. If it does I'll be back. Thanks!

Edited by shawnvw, 27 May 2009 - 12:12 PM.


#4 RonS WINDOWS-TEAM

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Posted 31 May 2009 - 12:41 PM

Sure thing.

Hope the BIOS fix worked out.

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Ron S

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#5 Jacee

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Posted 31 May 2009 - 07:59 PM

shawnvw are you dual booting Vista and Win7 RC 7100?
If not, it isn't wise to 'up grade' to a Beta OS. A 'clean' install is the best way to go, *if* you have your original Vista DVD, to re-install that OS again.

Also, you will need to look at your power options and configure them for your laptop. Sounds like you may have it set to shut down or possibly sleep way before the time you want it to.

Edited by Jacee, 31 May 2009 - 08:02 PM.

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