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Spyware/Malware infected Internet Explorer


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5 replies to this topic

#1 suthey1

suthey1

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  • 4 posts
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  • Local time:01:17 AM

Posted 25 May 2009 - 08:41 PM

I have a laptop that has been infected by several viruses. I have been reading through several posts here, and I have tried many things so far, including:
1. Trend Micro Internet Security 14 (was on the computer from the beginning)
2. Hijack This - cleaned up some of it, but obviously didn't get it all.
3. Ad Aware - found some issues, cleared them, but can't get rid of all of them.
4. Malwarebytes' Anti-Malware - installed (had to rename it to get it to run). It found many issues also (300+), but couldn't get rid of some of them either.
5. SuperAntiSpyware - installed (also had to rename to get it to run). Found many issues here too, but couldn't clean them all.
and finally 6. Kapersky Online Scanner - ran and it only found 5 threats. When I clicked on all of the issues it found, there was NO record of them on the Kapersky Virus Lists.

I downloaded the Combofix program seen in many of the posts here, and actually tried to run it yesterday, but it wouldn't even start running. I haven't attempted it again - I need more advice here before I go there....

So, the problem is that when I start running Internet Explorer, it first gives me an error saying that my last browsing session closed unexpectedly, and I have 2 options - restore the last session, or go to my home page. If I choose go to my home page, it does actually go to my home page, but I still have 4 instances running in my list of processes in the task manager. If I choose restore, it opens a window, starts 4 instances of IE, and says "We were unable to return you to google.com". At that point, I can actually go to the address bar and type in www.google.com and get a screen to come up, and function normally.

Yesterday, it was redirecting me to random websites, but today it doesn't seem to be doing it (yet). It also had an issue yesterday with Windows Defender not allowing the computer to reboot, since it couldn't get rid of the issue it had found. (I normally don't have Windows Defender on, but somehow it got turned on in the middle of all of this). Yesterday, I was infected with a WinPC Antivirus virus, which did get cleared up using the programs above.

This morning, I was getting errors saying that my version of Windows needed to be validated, and when I tried to validate it, it said that certain files couldn't be validated. I also keep getting windows popping up that say that a Windows file has been altered, but it won't give me much more info than that.

So, lots going on here. Would appreciate any/all advice I can get.

Here is the DDS text log just run:

DDS (Ver_09-05-14.01) - NTFSx86
Run by at 20:32:38.16 on Mon 05/25/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6000.0.1252.1.1033.18.2046.1003 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\ico.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Razer\Lachesis\razerhid.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Windows\sttray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\attc\McciTrayApp.exe
C:\Program Files\BellSouthWCC\McciTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Razer\Lachesis\OSD.exe
C:\Program Files\Sprint Instinct Applications\MEMonitor.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Razer\Lachesis\razertra.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Windows\system32\CTsvcCDA.exe
C:\Program Files\Razer\Lachesis\razerofa.exe
C:\Windows\system32\dlcqcoms.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\BECKIS~1\AppData\Local\Temp\clclean.0001
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\attc\McciBrowser.exe
C:\Program Files\Common Files\Motive\McciControlHost.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\Taskmgr.exe
C:\Users\Becki Sutherland\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.dell.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [OE_OEM] "c:\program files\trend micro\internet security 14\tmas_oe\TMAS_OEMon.exe"
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
uRun: [<NO NAME>]
uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware1.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [pccguide.exe] "c:\program files\trend micro\internet security 14\pccguide.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [PMX Daemon] ICO.EXE
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Lachesis] c:\program files\razer\lachesis\razerhid.exe
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [attc_McciTrayApp] "c:\program files\attc\McciTrayApp.exe"
mRun: [ATT_WCC] c:\program files\bellsouthwcc\McciTrayApp.exe
mRun: [BellSouthWCC_McciTrayApp] "c:\program files\bellsouthwcc\McciTrayApp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\users\beckis~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\sprint~1.lnk - c:\windows\RM.exe
StartupFolder: c:\users\beckis~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\beckis~1\appdata\roaming\mozilla\firefox\profiles\mz4aohbv.default\
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-24 64160]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-14 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 72944]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe [2007-9-11 124832]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2006-12-26 36368]
R3 LachesisFltr;Lachesis Mouse Driver;c:\windows\system32\drivers\Lachesis.sys [2007-12-26 12032]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2006-12-26 280392]
S2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\photoshopelementsfileagent.exe --> c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [?]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 953168]
S2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\photoshopelementsdeviceconnect.exe --> c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [?]
S2 Tmntsrv;Trend Micro Real-time Service;c:\program files\trend micro\internet security 14\Tmntsrv.exe [2006-9-25 345696]
S2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security 14\TmPfw.exe [2006-9-25 923216]
S2 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security 14\tmproxy.exe [2006-9-25 566872]
S3 F5U228.X86;Hi-Speed USB DVD Creator, Service X86;c:\windows\system32\drivers\F5U228.X86.SYS [2007-6-29 246016]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 7408]

=============== Created Last 30 ================

2009-05-25 19:18 <DIR> --d----- c:\windows\Roaming
2009-05-25 10:25 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-24 22:17 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-05-24 22:17 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-05-24 22:15 <DIR> --d----- c:\users\beckis~1\appdata\roaming\SUPERAntiSpyware.com
2009-05-24 22:15 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-05-24 15:04 <DIR> --d----- c:\users\beckis~1\appdata\roaming\Malwarebytes
2009-05-24 13:44 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-24 13:44 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-24 13:44 <DIR> --d----- c:\programdata\Malwarebytes
2009-05-24 13:44 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-24 13:44 <DIR> --d----- c:\progra~2\Malwarebytes
2009-05-24 10:53 15,688 a------- c:\windows\system32\lsdelete.exe
2009-05-24 10:33 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-05-24 10:30 <DIR> -cd-h--- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-24 10:30 <DIR> -cd-h--- c:\progra~2\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-24 10:30 <DIR> --d----- c:\programdata\Lavasoft
2009-05-24 10:30 <DIR> --d----- c:\program files\Lavasoft
2009-05-01 17:14 19,968 a------- C:\I have the right to protest against this.doc
2009-05-01 13:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2009-04-26 22:35 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-04-26 22:35 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-04-26 22:34 <DIR> --d----- c:\program files\iPod
2009-04-26 22:34 <DIR> --d----- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-26 22:34 <DIR> --d----- c:\program files\iTunes
2009-04-26 22:34 <DIR> --d----- c:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}

==================== Find3M ====================

2009-05-10 20:44 143,360 a------- c:\windows\inf\infstrng.dat
2009-05-10 20:44 51,200 a------- c:\windows\inf\infpub.dat
2009-05-10 20:44 86,016 a------- c:\windows\inf\infstor.dat
2009-03-16 22:16 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-03-16 22:16 14,848 a------- c:\windows\system32\apilogen.dll
2009-03-16 22:16 25,600 a------- c:\windows\system32\amxread.dll
2009-03-08 11:57 61,224 a------- c:\users\becki sutherland\GoToAssistDownloadHelper.exe
2009-03-08 06:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 06:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 06:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 06:33 109,056 a------- c:\windows\system32\iesysprep.dll
2009-03-08 06:33 109,568 a------- c:\windows\system32\PDMSetup.exe
2009-03-08 06:33 132,608 a------- c:\windows\system32\ieUnatt.exe
2009-03-08 06:33 107,520 a------- c:\windows\system32\RegisterIEPKEYs.exe
2009-03-08 06:33 107,008 a------- c:\windows\system32\SetIEInstalledDate.exe
2009-03-08 06:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 06:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 06:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 06:32 66,560 a------- c:\windows\system32\wextract.exe
2009-03-08 06:32 169,472 a------- c:\windows\system32\iexpress.exe
2009-03-08 06:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 06:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 06:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 06:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-02 23:24 3,503,584 a------- c:\windows\system32\ntkrnlpa.exe
2009-03-02 23:24 3,469,280 a------- c:\windows\system32\ntoskrnl.exe
2009-03-02 23:19 158,720 a------- c:\windows\system32\sdohlp.dll
2009-03-02 23:19 549,888 a------- c:\windows\system32\rpcss.dll
2009-03-02 23:19 24,576 a------- c:\windows\system32\printfilterpipelineprxy.dll
2009-03-02 23:16 97,280 a------- c:\windows\system32\iasrecst.dll
2009-03-02 23:16 53,248 a------- c:\windows\system32\iasads.dll
2009-03-02 23:16 52,736 a------- c:\windows\apppatch\iebrshim.dll
2009-03-02 23:16 37,888 a------- c:\windows\system32\iasdatastore.dll
2009-03-02 21:40 654,336 a------- c:\windows\system32\printfilterpipelinesvc.exe
2008-12-11 04:18 174 a--sh--- c:\program files\desktop.ini
2008-07-21 13:14 319,328 a------- c:\program files\SkypeSetup.exe
2008-06-11 03:18 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-11-07 21:09 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2007-11-07 21:09 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2007-11-07 21:09 16,384 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 20:34:19.23 ===============

I have also attached the Attach.txt file run on the computer, as well as the Kapersky Scan Log that was run today.

Please help!
Thanks!

Attached Files


Edited by suthey1, 25 May 2009 - 08:54 PM.


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#2 suthey1

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Posted 25 May 2009 - 09:44 PM

One additional notification that just came up in Trend Micro - TROJ_TDSS.WP. Not sure if this is the same as the other viruses or not.

Edited by suthey1, 25 May 2009 - 10:13 PM.


#3 suthey1

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Posted 29 May 2009 - 08:34 AM

OK - ignore all of the text above since no one seems to be willing to help with that one. Let's try this one:

After a Kaspersky Online Scan, this is the main virus that I can't get rid of:

globalroot\systemroot\system32\UACfcnubymrgtepprt.dll/globalroot\systemroot\system32\UACfcnubymrgtepprt.dll Infected: Trojan.Win32.TDSS.aegg

Can anyone tell me how to get rid of that one? I have tried the Malwarebyte's program, and it tells me that it has taken care of it, and I have to reboot. After reboot, it's still there.

Any suggestions?

#4 suthey1

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Posted 31 May 2009 - 10:02 AM

Someone please close this post. I'm heading to another site to see if someone will respond to my issues.
===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 01 June 2009 - 10:02 AM.


#5 Net_Surfer

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Posted 07 June 2009 - 02:46 PM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
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-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#6 Orange Blossom

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Posted 15 June 2009 - 07:03 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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