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Oh snap. It keeps respawning in my computer.


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#1 Supreme Edgeboy Max

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Posted 25 May 2009 - 02:26 PM

System specs:
Windows XP SP2 | Pentium D (2.80GHz x2) | 120GB HDD | 1GB RAM | other information on my profile page
Utilities:
Avira AntiVir Personal | Ad-Aware Anniversary Edition | CCleaner


Problem:
I'll put this down in a list, in a chronological order~
+ new, 120GB SATA HDD installed (old one died, of old age I suppose - but that's not the case)
+ fresh XP SP2 installed
+ silly cousin and his removable-disk with fun.exe comes in and double clicks the damned file.
+ Avira picks it up as a Trojan and "cleans" it, doesn't delete it
+ Avira begins to detect TR/Crypt.XPACK.Gen viruses occasionally in /system32/ thanks to real-time guard
+ Full system scan (with Avira) appears to clean system from XPacks (mostly in %temp% area)
+ Full system scan (with Ad-Aware) removes some cookies and such
+ I disabled and re-enabled System Restore (advice from a friend)
+ Avira begins to detect TR/Crypt.ZPACK.Gen viruses occasionally (An evolution!?)
- one of the places this virus respawns a lot is in "C:\WINDOWS\system32\x" but no such folder exists
+ fun.exe ALWAYS spawns in any removable-drive I plug into my computer. Scans do not detect anything. Removed by taking drive to another computer and simply deleting it. (Same friend as above used a flash-drive on my computer and just deleted fun.exe, his computer's been unaffected, used it on a different computer and no fun.exe appeared to be on his drive)
- if I delete fun.exe in the drives while they are connected, they're still there in the drives. Pressing F5 while the windows are open proves this, fun.exe reappears~

Other viruses Avira recently picked up:
TR/Dldr.BZW and TR/Spy.44544.1

-

God knows where those two came from, and I have no clue how to get rid of this set of respawning annoyances.
"Respawning", for the lack of better terms.

-

Scan with Avira immediately before posting this produced two TR/Crypt.ZPACK.Gen (located inside C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\ as two GIF files.) and that's better than the fifteen detections of ZPack this morning.

Scan with Ad-Aware immediately before posting this produced 53 TAI-3 Cookies and one Win32TrojanAgent TAI-10 (located deep inside C:\System Volume Information folder),
Promptly removed from my computer. Problem persists.



Sooooo, people of BleepingComputer. What should I do?
Should I switch to a different anti-virus program? I really don't want to, I'm very fond of Avira's real-time guard, so please tell me to switch to something else ONLY if it's absolutely necessary.

Thanks in advance for any help you guys can give me.

edit: Just remembered to mention, I do not have a CD-R or a DVD-R drive. I can however borrow one if needed - but that'll take a couple of days.

Edited by Supreme Edgeboy Max, 25 May 2009 - 02:31 PM.

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#2 Budapest

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Posted 25 May 2009 - 11:32 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Supreme Edgeboy Max

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Posted 26 May 2009 - 12:47 AM

MBAM asked to reboot after the scan finished, and I did that immediately. Log is as follows~





Malwarebytes' Anti-Malware 1.36
Database version: 2179
Windows 5.1.2600 Service Pack 2

5/26/2009 11:40:47 AM
mbam-log-2009-05-26 (11-40-47).txt

Scan type: Quick Scan
Objects scanned: 75489
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
C:\Documents and Settings\All Users\Application Data\explorer.exe (Heuristics.Reserved.Word.Exploit) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Application Data\explorer.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Edited by Supreme Edgeboy Max, 26 May 2009 - 12:48 AM.

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#4 Budapest

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Posted 26 May 2009 - 01:01 AM

Reboot your computer, run the Malwarebytes full-scan and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Supreme Edgeboy Max

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Posted 26 May 2009 - 01:43 AM

Restarted and full-scanned.
Avira detected something during MBAM's scan, but MBAM did not pick it up.


Virus or unwanted program 'TR/Trash.Gen [trojan]'
detected in file 'C:\System Volume Information\_restore{814BAC05-0455-40C7-83F4-F101FF35B3AA}\RP40\A0041251.exe.
Action performed: Allow access


I allowed access because it was the file MBAM was scanning, and I was afraid something strange would happen if I got Avira to remove it. MBAM detected one object at the end, and this is the log.

--------

Malwarebytes' Anti-Malware 1.36
Database version: 2179
Windows 5.1.2600 Service Pack 2

5/26/2009 12:24:26 PM
mbam-log-2009-05-26 (12-24-26).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|)
Objects scanned: 131118
Time elapsed: 17 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
F:\System Volume Information\_restore{814BAC05-0455-40C7-83F4-F101FF35B3AA}\RP31\A0031026.drv (Adware.WinButler) -> Quarantined and deleted successfully.

--------

System was restarted after MBAM's scan. Afterwards I scanned the folder again~

Scanning C:\System Volume Information on its own with Avira produces no results.
Scanning C:\System Volume Information on its own with MBAM promts Avira to detect A0041251.exe, moved to quarantine this time. MBAM detects nothing.
Scanning C:\System Volume Information on its own with MBAM again produces no results.

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#6 Budapest

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Posted 26 May 2009 - 02:20 AM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Supreme Edgeboy Max

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Posted 26 May 2009 - 04:31 AM

Cleaned and scanned without any problems. SUPER found an adware.

--

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/26/2009 at 03:21 PM

Application Version : 4.26.1002

Core Rules Database Version : 3909
Trace Rules Database Version: 1853

Scan type : Complete Scan
Total Scan Time : 00:59:09

Memory items scanned : 222
Memory threats detected : 0
Registry items scanned : 4163
Registry threats detected : 0
File items scanned : 54125
File threats detected : 1

Adware.Vundo/Variant-MSFake
D:\WGA V1.9.9.1\WGASETUP.EXE

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#8 Budapest

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Posted 26 May 2009 - 04:11 PM

So how's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Supreme Edgeboy Max

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Posted 27 May 2009 - 02:49 AM

Scanned three last times to be sure~
Avira, MBAM and Ad-aware found nothing at all.
And when I inserted my flash-drives and removable drives and deleted the fun.exe files, they don't respawn anymore.

Awesome! It's squeaky clean! :thumbsup:
Thank you so much. You have my unlimited gratitude.

Any follow ups I need to do to keep my computer this way?

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#10 Budapest

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Posted 27 May 2009 - 05:19 AM

If youíre clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Also, go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java entries that you have.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 Supreme Edgeboy Max

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Posted 27 May 2009 - 05:48 AM

System restore point set.

Only Java entry seems to be Java™ 6 Update 13

edit: I just turned my computer on. Data Execution Prevention stopped "Generic Host Process for Win32 Services", publisher Microsoft Corporation. This isn't supposed to happen, right?
I'm copy-pasting the error signature and the list of files being sent away by the "Send Error Report" program that popped up after ^ that happened.



EventType : BEX P1 : svchost.exe P2 : 0.0.0.0 P3 : 00000000
P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000
P8 : c0000005 P9 : 00000008
C:\DOCUME~1\Max\LOCALS~1\Temp\WERcd5e.dir00\svchost.exe.mdmp
C:\DOCUME~1\Max\LOCALS~1\Temp\WERcd5e.dir00\appcompat.txt

Edited by Supreme Edgeboy Max, 27 May 2009 - 11:15 AM.

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#12 Budapest

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Posted 27 May 2009 - 04:49 PM

Your Java looks okay.

You could try analysing that dump file for any clues as to the cause of the problem:

http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/

Also, right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 Supreme Edgeboy Max

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Posted 28 May 2009 - 12:25 AM

:thumbsup: Chkdsk can be run like that? Whoa.
Now I feel stupid, I always went through cmd to type out chkdsk for every drive when I needed to do that~

I'll check for memory dumps after the restart now.

edit:
Alright, svchost.exe.mdmp is no longer where it was, and I can't find any *.dmp or *.mdmp files on my computer either.

Edited by Supreme Edgeboy Max, 28 May 2009 - 12:34 AM.

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