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infected with win32/cryptor need help with hijackthis log


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#1 mipgirl

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Posted 25 May 2009 - 10:09 AM

I've run AVG, it detected the virus but was unable to delete it. I tried downloading malwarebytes but I'm unable to run it even in safe mode. I ran hijack this and created a log. Wondering if someone can review it and help me with next step.

Edited by The weatherman, 25 May 2009 - 10:13 AM.
Moved from HJT to a more appropriate forum. TW


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#2 rigel

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Posted 25 May 2009 - 07:04 PM

What version of Windows are you running?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 mipgirl

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Posted 26 May 2009 - 07:01 PM

windows xp professional service pack 2

#4 rigel

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Posted 26 May 2009 - 07:04 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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