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Kernel Stack Inpage Error


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#1 Please Help Us

Please Help Us

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Posted 25 May 2009 - 05:01 AM

(Edit: Sorry, if you couldn't tell that was suppose to be BSOD, not BOSD, sorry!)

Hello, um well like the topic says I've recently run into this blue screen of death with the words "Kernel Stack Inpage Error" (0X00000077, ETC, ETC).

While this is being the second time this week this has happen, I don't really know why this is happening, most likely from my own stupidity but I something more exact then that :thumbup2:. Anyway, both of the times where the error has occurred it has been during when my McAfee Anti-Virus has been scanning my whole computer. I've already ran a chkdsk /f /r, and that seemed to fix it for a few days. Until about ten minutes ago, where it happened again during a McAfee Anti-Virus Scan. Now I'm not sure why its only happening from there, but from a scan from my Malware Ant-Bytes revealed there to be no viruses or anything, and after the first crash and the chkdsk /f /r, McAfee managed a full scan and revealed nothing as well. However, it has happened again, so I hope I'm not jumping the gun here by posting this, and thanks to the person who will hopefully be helping me ahead of time.

Also here's all the information that you guys require.


DDS (Ver_09-01-19.01) - NTFSx86
Run by Jonathan at 4:46:38.93 on Mon 05/25/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1269 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\vVX1000.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\program files\steam\steam.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Secunia\PSI\psi.exe
svchost.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dlbucoms.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jonathan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Steam] "c:\program files\steam\steam.exe" -silent
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [DLBUCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLBUtime.dll,_RunDLLEntry@16
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [VX1000] c:\windows\vVX1000.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\jonathan\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jonathan\applic~1\mozilla\firefox\profiles\p4on7tbg.default\
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-1-9 214024]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2008-4-27 33792]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-2-4 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-2-4 79880]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-2-4 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-2-4 40552]
R3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2009-3-24 7808]
R3 SaiH8000;SaiH8000;c:\windows\system32\drivers\SaiH8000.sys [2008-5-30 56576]
R4 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-5-5 425080]
R4 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-11 30312]
R4 libusbd;LibUsb-Win32 - Daemon, Version 0.1.10.1;system32\libusbd-nt.exe --> system32\libusbd-nt.exe [?]
R4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-2-4 210216]
R4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-2-4 359952]
R4 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-2-4 144704]
S3 MAC607;MAC607 Filter;c:\windows\system32\drivers\MAC607.sys [2008-7-4 23808]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-2-4 34216]
S3 SaiHFF0C;SaiHFF0C;c:\windows\system32\drivers\SaiHFF0C.sys [2008-5-30 56576]
S3 SaiUFF0C;SaiUFF0C;c:\windows\system32\drivers\saiuFF0C.sys [2008-5-30 19584]
S3 XBox;XBox Filter;c:\windows\system32\drivers\Xbox.sys [2008-7-4 23936]

=============== Created Last 30 ================

2009-05-17 22:33 <DIR> --d----- c:\program files\uTorrent
2009-05-17 22:32 <DIR> --d----- c:\docume~1\jonathan\applic~1\uTorrent
2009-05-05 19:57 <DIR> --d----- c:\program files\a-squared Free
2009-05-04 18:36 <DIR> --d----- c:\program files\Ventrilo
2009-05-04 18:36 262 a------- c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2009-05-04 18:35 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-05-02 20:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Blizzard
2009-05-02 19:04 <DIR> --d----- c:\program files\common files\Blizzard Entertainment
2009-05-02 19:04 <DIR> --d----- c:\program files\World of Warcraft

==================== Find3M ====================

2009-04-15 23:57 77,634 a------- c:\windows\War3Unin.dat
2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-17 16:17 14,336 a------- c:\windows\system32\svchost.exe
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\wininet.dll
2009-01-10 23:01 31 a------- c:\documents and settings\jonathan\jagex_runescape_preferences.dat
2008-08-01 20:13 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080120080802\index.dat

============= FINISH: 4:47:28.15 ===============

Attached Files


Edited by Please Help Us, 25 May 2009 - 05:03 AM.


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#2 Net_Surfer

Net_Surfer

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Posted 07 June 2009 - 02:39 PM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 Orange Blossom

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Posted 15 June 2009 - 07:05 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
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