Hi everyone - I'm new to the forum so hope you will be patient and help a real green horn!
PLEASE can you help me. I have got a horrible red sheild with white cross AGAIN. I have updated Avast by re-registering after my initial trial time aend someone suggested i did this when this happened before, and that update was successful and was told by avast that all was ok for the next 12 months and it got rid of the sheild that time - but its back again!
My message says:
"Avast antivirus reports that it might be out of date. Avast antivirus has not provided security center with a program to fix the issue"
Then i click onto on to another screen section to tell me what to do and gives three options:
1. Go online to get a different program
2. I have antivirus and will monitor myself. Choose this program if antivirus prog cannot report status to security center. You will not be notified about state of antivirus prog.
3. Do not monitor my antivirus (not recommended)".
Sorry to be long winded but this is really annoying as cant remember this occuring all the time when i had AVG. PLEASE HELP and put me out of my misery - and I have earache and this is making it worse!
My system is VISTA and i have a basic HP lappy.