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CS4 Design Premium Installation stalls - WIN XP Home SP3


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#1 imnotechie

imnotechie

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Posted 24 May 2009 - 01:50 AM

Spent a bit of money to get Design Premium CS4 software.

I'm running WIN XP Home on a PC not Mac.

I have Dual screens, all in one printer attached, wacome pen tablet etc as of recently.

You would think you would be able to just insert DVD and click the Install creative suite software button and be done with it.
But it stalls while "Checking System Profile". From my research on the WWW.... it appears this is a wide spread issue and can take weeks to get help from Adobe.
Problem is I have 3 clients waiting for me to produce work for them, and one is a global company who I do not wish to loose!

I need to get up and running now, can anyone help?

I have been on Adobe, and have done a few things to try an fix the problem using some of their instructions, but I find their instructions so complicated and no explanation as to why I would be changing some .js script and what it will do etc.

PLEASE HELP someone, anyone! I would be forever in your debt!

Thank you so much!

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#2 imnotechie

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Posted 24 May 2009 - 05:50 AM

PROBLEM:
Adobe CS4 Design Premium DVD stalls at 90% on "Checking System Profile..."

SOLUTION:
1) Copy all DVD contents to your Hard Drive (in my case, I created a folder called c:/program files/Adobe/'Adobe DVD Contents')
2) Paste all contents from the DVD into that folder
3) Double-click on Setup.exe application file, in a few minutes the Serial number screen appears and you can take it from there.

So happy now!

Bye




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