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Windows XP freezing after startup - Suspected Trojan


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2 replies to this topic

#1 nomadic76

nomadic76

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Posted 23 May 2009 - 11:28 PM

G'day there,

First time I have posted but not the first time I've referred to your website so can I start by saying great job.

Suspect I have a trojan in my Pc which is running Windows XP with Trend Micro antivirus, though it's not the first time Trend Micro has missed something. I'm logging this from my laptop.

Problem is I can't diagnose which virus it is so I'm having trouble figuring out how to remove it.
I'm hoping you can assist me with it.
I have run the DDS script in safe mode and attached the logs. I have noticed some errors with registry files (processDll.exe, sort.exe, kernell32.dll) but I'm unsure if these errors are a symtpom or a cause.

Last time I had a virus (pe_trans in 2008) followed instructions on major geeks and ran combofix and it was all good.

Hope you can help me. Thanks in advance.

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#2 RenatoMejias

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Posted 06 June 2009 - 08:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Renato Victor Mejias
Malware help in portuguese
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#3 RenatoMejias

RenatoMejias

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Posted 17 June 2009 - 02:04 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg




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