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Virtumonde.prx


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#1 Dr.Pepperette

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Posted 23 May 2009 - 07:54 PM

Hello!

My computer is infected with Virtumonde.prx and it won't go away even though I've ran several programs.

I found it with Spybot Search&Destroy. It detects it and says it removes it but its always there when I rescan.
I ran Malwarebytes' Anti-Malware and it removed several Vundo trojans but Virtumonde.prx
Super Anti Spywear and Avast haven't even found it ...
I ran VundoFix and it didn't detect anything.
I ran Symantec's FixVundo and it said it didn't detect anything.
I ran OneSearch on MSN and it said it found several errors but I'm not sure if it fixed them. :S

And after all this when I reran Spybot it says its still there! I also get a message whenever I boot up saying:

"RUNDLL
Error loading C:\\WINDOWS\system32\loqskrad.dll
The specific modual could not be found."

I actually can't remember what the .dll was but it was random letters like that. I'll see if I can provide a screenshot soon. What should I do? Its in my resgistry and I'm afraid of touching that. Thanks!

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#2 garmanma

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Posted 23 May 2009 - 10:03 PM

Welcome to BC

Chances are the .dll is an orphan entry leftover from your previous attempts at removal
If you are using Spybot's Teatimer function, you need to disable it for now

Update mbam and run a FULL scan
Please post the results

Then run


Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 Dr.Pepperette

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Posted 24 May 2009 - 12:18 AM

EDIT: I downloaded Dr.web Cureit and tried to restart mycomputer in Safe Mode but it didn't work. (my computer froze) Is there a specific type of Safe Mode I'm supose to boot into? There were a few options for Safe Mode, like "Safe Mode with Command Panal". On the plus side the "Specific modeul could not be found" warnings have gone away.

Hello! Thanks! :thumbsup:

I'm not sure if you want me to do a MBAM scan, post, and wait for a reply or download Dr.web CureIt. In any case, here is my MBAM log:

Malwarebytes' Anti-Malware 1.36
Database version: 2171
Windows 5.1.2600 Service Pack 2

5/23/2009 10:14:13 PM
mbam-log-2009-05-23 (22-14-13).txt

Scan type: Full Scan (C:\|)
Objects scanned: 209811
Time elapsed: 1 hour(s), 55 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\fkoxefakoroxazi (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Dr.Pepperette, 24 May 2009 - 03:10 AM.


#4 garmanma

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Posted 24 May 2009 - 06:23 PM

Let's try this


Full tutorial:
http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/


Please print out and follow these instructions: "How to use SDFix".
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 Dr.Pepperette

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Posted 25 May 2009 - 03:26 AM

Ugh! I finally got my computer to run in Safe Mode and ran MBAM, Super AntiSpywear, and Spybot. I was going to run SDFix but since Spybot turned up clean I desided against it. I restarted my computer and reran Spybot to be sure. Sure enough, it was there again. I try to reboot my computer in Safe Mode but it froze so I had to restart. After that my computer won't go into Safe Mode, no matter how many times I press F8.

Also, the "Specific modual could not be found" warnings are back. What should I do now? Is it ok to run these programs you listed in regular mode?

EDIT: Ok! So F8 works now except whenever I try to get into Sae Mode it freezes at the drivers list or on the F8 page itself. I would go into Safe Mode manually but I'm afraid the trojan will do the "inoperable" thing mentioned on your guys' page. My fan has been running really fast most of the time and something is chewing up my CPU as well.

Edited by Dr.Pepperette, 25 May 2009 - 04:04 AM.


#6 Dr.Pepperette

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Posted 25 May 2009 - 06:06 PM

Update! I was finally able to get into Safe Mode and run Dr.Wed Cureit and SDFix. When I finished all of that I booted up my computer as normal, ran Spybot, and saw that Virtumonde.prx is STILL there! What should I do now?
EDIT: I rebooted my computer and the "RUNDLL // Specific modeul could not be located" message came back. My fan is still running fast and every nowandagain my CPU spikes up.

Report from Dr.Web Cureit:
RegUBP2b-[name].reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
SDFix.exe\SDFix\apps\Process.exe;C:\Documents and Settings\[name]\Desktop\SDFix.exe;Tool.Prockill;;
SDFix.exe;C:\Documents and Settings\[name]\Desktop;Archive contains infected objects;;
Process.exe;C:\SDFix\apps;Tool.Prockill;;
A0106983.reg;C:\System Volume Information\_restore{41017D9A-14BE-4236-BB4C-E852527E8460}\RP196;Trojan.StartPage.1505;Deleted.;



Report from SDFix:
SDFix: Version 1.240
Run by [name] on Mon 05/25/2009 at 03:06 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :

Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-25 15:30:04
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Orbitdownloader\\orbitdm.exe"="C:\\Program Files\\Orbitdownloader\\orbitdm.exe:*:Enabled:Orbit"
"C:\\Program Files\\Orbitdownloader\\orbitnet.exe"="C:\\Program Files\\Orbitdownloader\\orbitnet.exe:*:Enabled:Orbit"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\FrostWire\\FrostWire.exe"="C:\\Program Files\\FrostWire\\FrostWire.exe:*:Enabled:FrostWire"
"C:\\Program Files\\DNA\\btdna.exe"="C:\\Program Files\\DNA\\btdna.exe:*:Enabled:DNA"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\system32\\logonui.exe"="C:\\WINDOWS\\system32\\logonui.exe:*:Enabled:logonui"
"C:\\Program Files\\mIRC\\mirc.exe"="C:\\Program Files\\mIRC\\mirc.exe:*:Enabled:mIRC"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

((took out this part since it was talking about "Programs with hidden atributes" and whatnot.))

Finished!

Edited by Dr.Pepperette, 25 May 2009 - 06:31 PM.


#7 garmanma

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Posted 25 May 2009 - 06:33 PM

Specific modual could not be found" warnings are back. What should I do now?

Use Autoruns to find the .dll and select to disable it


A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.


took out this part since it was talking about "Programs with hidden atributes" and whatnot.

???


I think it would be best, considering all of what you have already done, to submit a HJT log



Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 Orange Blossom

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Posted 30 May 2009 - 06:29 PM

Hello,

Now that you have posted a log here: you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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