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Missing file


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#1 marv73

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Posted 27 June 2005 - 03:39 PM

Been getting this msg recently when booting up. " This application failed to start because SYMREDIR.Dll file was not found. Reinstalling the application may fix the problem"
Is there a way to get that file off of the program CD or what would happen if I uninstalled Norton AV and reinstalled? Would it be necessary to uninstall or can I install over the existing version??
Would appreciate some help on this. The Semantec Help page just confuses me, among other things that I won't mention.
I have a XP 2000 Home Thanks

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#2 jgweed

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Posted 29 June 2005 - 11:31 PM

Best way would be to get off the net, then uninstall Norton, then reinstall it from your CD. You will have to be sure you update your definitions as soon as you can.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 marv73

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Posted 30 June 2005 - 08:04 AM

Thaanks for your response John. I'll give it a try.
Marv




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