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Vundo/ Other Trojans making life unbearable javascript:add_smilie(":(","smid_13")


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12 replies to this topic

#1 jpak23ster

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Posted 23 May 2009 - 03:38 PM

:thumbup2: please help me!! I have about 5 different antivirus software including malware removal, spysweeper, and trend micro and none of them permanently gets rid of this recurring problem!

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#2 JSntgRvr

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Posted 23 May 2009 - 08:01 PM

Hi, jpak23ster :thumbup2:

Welcome.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")
Please read and follow all these instructions very carefully.

Posted Image Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

=====================================================================


Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • If you receive a message that Combofix has detected the presence of rootkit activity and needs to reboot, kindly write down on paper the list of files present in the message before continuing, and post it in your next reply.
  • Install the Recovery Console upon request.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

Please do not install any new programs or update anything unless told to do so while we are fixing your problem.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#3 jpak23ster

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Posted 25 May 2009 - 03:20 PM

Thanks for the quick reply!

Attached are the logs from my scans.

Attached Files



#4 JSntgRvr

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Posted 25 May 2009 - 03:35 PM

Hi, jpak23ster :thumbup2:

Many peer-to-peer networks are under constant attack by people with a variety of motives.

Examples include:
  • poisoning attacks (e.g. providing files whose contents are different than the description)
  • denial of service attacks (attacks that may make the network run very slowly or break completely)
  • defection attacks (users or software that make use of the network without contributing resources to it)
  • insertion of viruses to carried data (e.g. downloaded or carried files may be infected with viruses or other malware)
  • malware in the peer-to-peer network software itself (e.g. distributed software may contain spyware)
  • filtering (network operators may attempt to prevent peer-to-peer network data from being carried)
  • identity attacks (e.g. tracking down the users of the network and harassing or legally attacking them)
  • spamming (e.g. sending unsolicited information across the network- not necessarily as a denial of service attack)
Limewire fits this description.

Malwarebytes reflects no action taken on detections. Follow the instructions above to have them removed.

Please do an online scan with Kaspersky WebScanner

Kaspersky online scanner uses JAVA tecnology to perform the scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure the following is checked.
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#5 jpak23ster

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Posted 25 May 2009 - 07:07 PM

Ahh, ok. So I did what you asked and attached is my kaspersky log

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#6 JSntgRvr

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Posted 25 May 2009 - 10:21 PM

Hi, jpak23ster :thumbup2:

Please empty (delete) the quarantined items in both, Symantec AntiVirus Corporate Edition and Trend Micro Internet Security.

Follow these steps to uninstall Combofix
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the x and the /u, it needs to be there.

    Posted Image
That should remove the version of Combofix in your computer.

I now want you to run the latest version of Combofix as follows:

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • If you receive a message that Combofix has detected the presence of rootkit activity and needs to reboot, kindly write down on paper the list of files present in the message before continuing, and post it in your next reply.
  • Install the Recovery Console upon request.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

Edited by JSntgRvr, 25 May 2009 - 10:30 PM.

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#7 jpak23ster

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Posted 26 May 2009 - 07:07 PM

Hi,

I deleted the items in my Symantec quarantine, but when I tried to delete the files in my Trend Micro Quarantine, it says I cannot delete them..

Attached are my new logs!

Attached Files



#8 JSntgRvr

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Posted 26 May 2009 - 07:21 PM

Hi, jpak23ster :thumbup2:

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one Anti-Virus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, are scanners that run in the background all the time the PC is turned on and running. The main function of an On-Access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to uch as: Online Scans and scanners that run on your machine but are not actively scanning your machine.
  • Copy the entire contents of the Quote Box below to Notepad.
  • Name the file as CFScript.txt
  • Change the Save as Type to All Files
  • and Save it on the desktop

File::
C:\Program Files\Trend Micro\Internet Security\Quarantine\6D.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\6E.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\A0000008.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\A0000010.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\A0000012.sys
C:\Program Files\Trend Micro\Internet Security\Quarantine\A0065209.sys
C:\Program Files\Trend Micro\Internet Security\Quarantine\CA.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\CB.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\kapunute.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\natabibi.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\nfr[1].exe
C:\Program Files\Trend Micro\Internet Security\Quarantine\pp.06[1].exe
C:\Program Files\Trend Micro\Internet Security\Quarantine\TDSS653d.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\TDSS6731.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\TDSS6aea.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\TDSS6d1c.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\TDSS71bb.tmp
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdsslog.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdsslog_1128.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdsslog_1514.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdsslog_ac4.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssmain.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssmain_1128.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssmain_1514.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssmain_ac4.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssserf.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssserf_1128.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssserf_1514.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tdssserf_ac4.VIR
C:\Program Files\Trend Micro\Internet Security\Quarantine\tujezuzu.dll
C:\Program Files\Trend Micro\Internet Security\Quarantine\zufajudi.dll


Posted Image

Once saved, referring to the picture above, drag CFScript.txt into ComboFix.exe, and post back the resulting report along with a Hijackthis log.

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#9 jpak23ster

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Posted 26 May 2009 - 08:05 PM

JSntgRvr,

Here is the log of the most recent combofix and hijackthis log.

Attached Files



#10 JSntgRvr

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Posted 26 May 2009 - 08:45 PM

How is the computer doing?

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#11 jpak23ster

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Posted 26 May 2009 - 08:48 PM

I haven't received any threat warnings from my antivirus software and it seems to be running a lot smoother!!

Thanks so much!!
Hopefully it will stay this way!!

#12 JSntgRvr

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Posted 27 May 2009 - 01:18 AM

Hi, jpak23ster :thumbup2:

Congratulations.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK..

Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

Follow these steps to uninstall Combofix
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the x and the /u, it needs to be there.

    Posted Image
Create a Restore point (If the above process fails to do so):
  • Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
  • In the System Restore dialog box, click Create a restore point, and then click Next.
  • Type a description for your restore point, such as "After Cleanup", then click Create.
The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • ZonedOut + IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • ATF! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  • Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Miekiemoes.

Last but not least, download SP3 from Windows Updates. That should add further protection to your system.

Best wishes! Posted Image

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#13 JSntgRvr

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Posted 22 June 2009 - 02:24 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

No request for help throughout private messaging will be attended.

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