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WmPC Antivirus...


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9 replies to this topic

#1 19steph87

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Posted 23 May 2009 - 02:49 PM

Hi,

Firstly I would like to apologise if there are any problems with this post - as a first timer here I did a search on the topic but no previous posts were found however I knew little else to do but to post!

Hopefully someone can help me...

Upon turning on my PC this morning I saw a flash of something or another pop up before vanishing and telling me that WnPC Antivirus was now installed on my computer. Whenever the (annoying) pop-up boxes appear telling me to download I always click 'no' as I know how catastrophic it can be if you click 'ok' to everything but, after deleting it from my programs list and rebooting my PC, it is still on my computer.

I have tried the following things:

CTRL, ALT + DEL - it does not appear on my processes list.
Control Panel - Add/Remove Programs - it does not appear on this list.
Full Norton AntiVirus/Spyware scan - nothing detected.
Full system scan from Microsoft for 'Windows clean-up/spyware' - took 2 hours and came back with nothing.
Install Malwarebyte's Anti-Malware - ran full system scan.
Ad-aware - full system scan (deleting problematic files, etc).


I am currently on Windows XP, have subscribed properly to Norton Internet Security (which has always worked in the past...) etc and still seem to have come across this problem.

If anyone can help I would greatly appreciate it... I am at a loss as to what to try now - during typing this (desperate) message I have had the WnPC pop-ups at least eight times!

Thanks in advance,

Steph

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#2 xblindx

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Posted 23 May 2009 - 03:12 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


#3 19steph87

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Posted 24 May 2009 - 10:47 AM

Thank you!

I followed the above steps to the T and the following log report was given on SuperAntiSpyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/24/2009 at 11:52 AM

Application Version : 4.26.1002

Core Rules Database Version : 3908
Trace Rules Database Version: 1853

Scan type : Complete Scan
Total Scan Time : 02:21:00

Memory items scanned : 263
Memory threats detected : 0
Registry items scanned : 6322
Registry threats detected : 98
File items scanned : 71987
File threats detected : 6

Rogue.WinPCAntiVirus
[AVScan] C:\DOCUMENTS AND SETTINGS\STEPH BONWORTH\APPLICATION DATA\WINAV.EXE
C:\DOCUMENTS AND SETTINGS\STEPH BONWORTH\APPLICATION DATA\WINAV.EXE
HKU\S-1-5-21-1262558280-3780883099-1238472906-1006\Software\WinPC Antivirus

Adware.Vundo Variant
HKLM\Software\Classes\CLSID\{39fc2065-c9c7-49cd-8942-44cc2dedc844}
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}\InprocServer32
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}\InprocServer32#ThreadingModel
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}\ProgID
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}\Programmable
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}\TypeLib
HKCR\CLSID\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}\VersionIndependentProgID
HKCR\WinInetApp.WinInet.1
HKCR\WinInetApp.WinInet.1\CLSID
HKCR\WinInetApp.WinInet
HKCR\WinInetApp.WinInet\CLSID
HKCR\WinInetApp.WinInet\CurVer
HKCR\TypeLib\{b360243e-09e8-402f-8721-00b6798089ad}
HKCR\TypeLib\{b360243e-09e8-402f-8721-00b6798089ad}\1.0
HKCR\TypeLib\{b360243e-09e8-402f-8721-00b6798089ad}\1.0\0
HKCR\TypeLib\{b360243e-09e8-402f-8721-00b6798089ad}\1.0\0\win32
HKCR\TypeLib\{b360243e-09e8-402f-8721-00b6798089ad}\1.0\FLAGS
HKCR\TypeLib\{b360243e-09e8-402f-8721-00b6798089ad}\1.0\HELPDIR
C:\WINDOWS\IEOCX.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{39fc2065-c9c7-49cd-8942-44cc2dedc844}
HKU\S-1-5-21-1262558280-3780883099-1238472906-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{39FC2065-C9C7-49CD-8942-44CC2DEDC844}
HKCR\Interface\{4B66E1DF-4DE3-4CDA-83B5-11673EADAB0B}
HKCR\Interface\{4B66E1DF-4DE3-4CDA-83B5-11673EADAB0B}\ProxyStubClsid
HKCR\Interface\{4B66E1DF-4DE3-4CDA-83B5-11673EADAB0B}\ProxyStubClsid32
HKCR\Interface\{4B66E1DF-4DE3-4CDA-83B5-11673EADAB0B}\TypeLib
HKCR\Interface\{4B66E1DF-4DE3-4CDA-83B5-11673EADAB0B}\TypeLib#Version

Rogue.XP AntiSpyware 2009
HKU\S-1-5-21-1262558280-3780883099-1238472906-1006\Control Panel\don't load#wscui.cpl [ No ]

Rootkit.Agent/Gen
HKLM\SOFTWARE\UAC
HKLM\SOFTWARE\UAC#EPROCESS_LEOffset
HKLM\SOFTWARE\UAC#EPROCESS_NameOffset
HKLM\SOFTWARE\UAC#build
HKLM\SOFTWARE\UAC#type
HKLM\SOFTWARE\UAC#affid
HKLM\SOFTWARE\UAC#subid
HKLM\SOFTWARE\UAC#cmddelay
HKLM\SOFTWARE\UAC#ecaab67d-7d92-4ec1-ac32-3087345120a3
HKLM\SOFTWARE\UAC#val
HKLM\SOFTWARE\UAC#sval
HKLM\SOFTWARE\UAC#LastBSOD
HKLM\SOFTWARE\UAC\connections
HKLM\SOFTWARE\UAC\connections#915b3008
HKLM\SOFTWARE\UAC\disallowed
HKLM\SOFTWARE\UAC\disallowed#trsetup.exe
HKLM\SOFTWARE\UAC\disallowed#ViewpointService.exe
HKLM\SOFTWARE\UAC\disallowed#ViewMgr.exe
HKLM\SOFTWARE\UAC\disallowed#SpySweeper.exe
HKLM\SOFTWARE\UAC\disallowed#SUPERAntiSpyware.exe
HKLM\SOFTWARE\UAC\disallowed#SpySub.exe
HKLM\SOFTWARE\UAC\disallowed#SpywareTerminatorShield.exe
HKLM\SOFTWARE\UAC\disallowed#SpyHunter3.exe
HKLM\SOFTWARE\UAC\disallowed#XoftSpy.exe
HKLM\SOFTWARE\UAC\disallowed#SpyEraser.exe
HKLM\SOFTWARE\UAC\disallowed#combofix.exe
HKLM\SOFTWARE\UAC\disallowed#otscanit.exe
HKLM\SOFTWARE\UAC\disallowed#mbam.exe
HKLM\SOFTWARE\UAC\disallowed#mbam-setup.exe
HKLM\SOFTWARE\UAC\disallowed#flash_disinfector.exe
HKLM\SOFTWARE\UAC\disallowed#otmoveit2.exe
HKLM\SOFTWARE\UAC\disallowed#smitfraudfix.exe
HKLM\SOFTWARE\UAC\disallowed#prevxcsifree.exe
HKLM\SOFTWARE\UAC\disallowed#download_mbam-setup.exe
HKLM\SOFTWARE\UAC\disallowed#cbo_setup.exe
HKLM\SOFTWARE\UAC\disallowed#spywareblastersetup.exe
HKLM\SOFTWARE\UAC\disallowed#rminstall.exe
HKLM\SOFTWARE\UAC\disallowed#sdsetup.exe
HKLM\SOFTWARE\UAC\disallowed#vundofixsvc.exe
HKLM\SOFTWARE\UAC\disallowed#daft.exe
HKLM\SOFTWARE\UAC\disallowed#gmer.exe
HKLM\SOFTWARE\UAC\disallowed#catchme.exe
HKLM\SOFTWARE\UAC\disallowed#mcpr.exe
HKLM\SOFTWARE\UAC\disallowed#sdfix.exe
HKLM\SOFTWARE\UAC\disallowed#hjtinstall.exe
HKLM\SOFTWARE\UAC\disallowed#fixpolicies.exe
HKLM\SOFTWARE\UAC\disallowed#emergencyutil.exe
HKLM\SOFTWARE\UAC\disallowed#techweb.exe
HKLM\SOFTWARE\UAC\disallowed#GoogleUpdate.exe
HKLM\SOFTWARE\UAC\disallowed#windowsdefender.exe
HKLM\SOFTWARE\UAC\disallowed#spybotsd.exe
HKLM\SOFTWARE\UAC\disallowed#winlognn.exe
HKLM\SOFTWARE\UAC\disallowed#csrssc.exe
HKLM\SOFTWARE\UAC\disallowed#klif.sys
HKLM\SOFTWARE\UAC\disallowed#pctssvc.sys
HKLM\SOFTWARE\UAC\disallowed#pctcore.sys
HKLM\SOFTWARE\UAC\disallowed#mchinjdrv.sys
HKLM\SOFTWARE\UAC\disallowed#szkg.sys
HKLM\SOFTWARE\UAC\disallowed#sasdifsv.sys
HKLM\SOFTWARE\UAC\disallowed#saskutil.sys
HKLM\SOFTWARE\UAC\disallowed#sasenum.sys
HKLM\SOFTWARE\UAC\disallowed#ccHPx86.sys
HKLM\SOFTWARE\UAC\injector
HKLM\SOFTWARE\UAC\injector#*
HKLM\SOFTWARE\UAC\mask
HKLM\SOFTWARE\UAC\mask#0ab500fa
HKLM\SOFTWARE\UAC\versions
HKLM\SOFTWARE\UAC\versions#/banner/crcmds/init

Trojan.FakeAlert-GenA
C:\DOCUMENTS AND SETTINGS\STEPH BONWORTH\LOCAL SETTINGS\TEMP\C.EXE

Uncategorized.Unknown Origin
C:\WINDOWS\SYSTEM32\UACINIT.DLL

Rootkit.Agent/Gen-UACFake
C:\WINDOWS\SYSTEM32\UACLOJYXVASWWKTQAW.DLL
C:\WINDOWS\SYSTEM32\UACYARMPLXNKBYVHIS.DLL


-------------------------------------------------------------------------

As of yet the pop-ups have not reappeared - does this mean that my computer is now 'ok' or do I need to run any further scans to ensure the Wmpc is deleted?

Thanks again for your help... took a while but DEFINITELY better than paying someone to come do it for me! :thumbsup:

Steph

#4 xblindx

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Posted 24 May 2009 - 11:00 AM

Unfortunately, I need to warn you of something,
These items are part of a very nasty rootkit.

IMPORTANT NOTE: One or more of the identified infections was related to a rootkit component. Rootkits and backdoor Trojan are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

? "When should I re-format? How should I reinstall?"
? "Help: I Got Hacked. Now What Do I Do?"
? "Where to draw the line? When to recommend a format and reinstall?"

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful.

Let me know how you wish to proceed.


Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

  • Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first

    Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

    If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
  • Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.

~ Courtesy of boopme

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
For a complete visual tutorial of MBAM, see http://thespykiller.co.uk/index.php/topic,5946.0.html

Please include the following in your reply:
MBAM log

#5 19steph87

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Posted 24 May 2009 - 12:04 PM

Malwarebytes log:

Malwarebytes' Anti-Malware 1.36
Database version: 2171
Windows 5.1.2600 Service Pack 3

24/05/2009 17:57:17
mbam-log-2009-05-24 (17-57-17).txt

Scan type: Quick Scan
Objects scanned: 88900
Time elapsed: 6 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Steph Bonworth\Application Data\asd.bat (Rogue.WinPCDefender) -> Quarantined and deleted successfully.


-----------------------------------------------

Just out of interest what kind of affect does this have - I have no real issue with paying to get my computer wiped & reformatted however if it could be sorted without that measure I would obviously prefer that.

Although it's not safe to assume the computer is now ok has this software at least deleted some of the problem?

Obviously I am cautious as there is sensitive data on the computer/previously typed into internet sites using this PC so just wanted to gage the situation.

Thanks again for all your help - amazing! :thumbsup:

Steph

#6 xblindx

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Posted 24 May 2009 - 12:12 PM

The problem with rootkits is that they use stealth to conceal themselves, therefore you are never completely sure if they are gone. There may still be traces left on the machine.

As for paying to do a reinstall, you can do one yourself as long as you have Windows installation disks and some way to backup data.

Yes, Malwarebytes and SUPER have deleted the majority of the infection.


Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to download the Full version Free Trial, just ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)


#7 19steph87

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Posted 24 May 2009 - 03:36 PM

Results from the last scan recommended... any more details? (and also is there a post on this forum with details of how to wipe/reformat Windows XP?) Thanks so much!!

1EF143D4.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Container contains infected objects;Moved.;
1EF143D4.exe\data001;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1EF143D4.exe;Adware.Zango;;
1EF143D4.exe\data003;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1EF143D4.exe;Trojan.PWS.Mailspy.96;;
40373B46.exe;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Container contains infected objects;Moved.;
40373B46.exe\data001;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\40373B46.exe;Adware.Zango;;
40373B46.exe\data003;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\40373B46.exe;Trojan.PWS.Mailspy.96;;
4814618C.com;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;BackDoor.IRC.Sdbot.2672;Deleted.;
A0064929.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP282;Trojan.Packed.365;Incurable.Moved.;
A0065978.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283;Trojan.Packed.365;Incurable.Moved.;
A0066012.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283;Container contains infected objects;Moved.;
A0066012.exe\data001;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283\A0066012.exe;Adware.Zango;;
A0066012.exe\data003;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283\A0066012.exe;Trojan.PWS.Mailspy.96;;
A0066013.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283;Container contains infected objects;Moved.;
A0066013.exe\data001;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283\A0066013.exe;Adware.Zango;;
A0066013.exe\data003;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283\A0066013.exe;Trojan.PWS.Mailspy.96;;
A0066014.com;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP283;BackDoor.IRC.Sdbot.2672;Deleted.;

#8 xblindx

xblindx

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Posted 24 May 2009 - 03:39 PM

All of the infections found by DrWeb are in Quarantine and System restore.

Your Log is Clean please take the time to read below to secure your machine and take the necessary steps to keep it Clean :thumbsup:

Hiding Hidden Files
Please set your system to hide all hidden files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, uncheck Show hidden files and folders.
Check: Hide file extensions for known file types
Check the Hide protected operating system files (recommended) option.
Click Yes to confirm.

Purging System Restore Points
Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
One of the most common questions found when cleaning Spyware or other Malware is "how did my machine get infected?". There are a variety of reasons, but the most common ones are that you are going to sites that you are not practicing Safe Internet, you are not running the proper security software, and that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer so that you will not be infected again in the future.


Practice Safe Internet

One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:
  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.

  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.

  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.

  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.

    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites

  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.

  • Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.

  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.

  • Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.

  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.

  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
Visit Microsoft's Windows Update Site Frequently

It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Make Internet Explorer 6 and below more secure
  • From within Internet Explorer click on the Tools menu and then click on Options.

  • Click once on the Security tab

  • Click once on the Internet icon so it becomes highlighted.

  • Click once on the Custom Level button.

    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software

It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


Install SpywareBlaster

SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly
Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.


As for a reformat, here is what I tell everyone about a reformat
These links include step-by-step instructions with screenshots:Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, personal data files and photos. The safest practice is not to backup any executable files (*.exe), screensavers (*.scr), autorun (.ini) or .html files because they may be infected by malwareware appending itself to the executable. Some types of malware may even disguise itself by adding and hiding its extension to the existing extension of files so be sure you look closely at the full file name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

Don't forget you will have to go to Microsoft Update and apply all Windows security patches after reformatting.
Also see How to keep your Windows XP activation after clean install.

Note: If your using an IBM, HP, Compaq or Dell machine, you may not have an original XP CD Disk. By policy Microsoft no longer allows OEM manufactures to include the original Windows XP CD-ROM on computers sold with Windows preinstalled. Instead, most computers manufactured and sold by OEM vendors come with a vendor-specific Recovery Disk or Recovery Partition for performing a clean "factory restore" that will reformat your hard drive, remove all data and restore the computer to the state it was in when you first purchased it. See Technology Advisory Recovery Media

If you need additional assistance with reformatting, you can start a new topic in the Windows XP Home and Professional forum. If you don't get a reply, please send me a PM and I will get someone to take a look.

Tips to protect yourself against malware and reduce the potential for re-infection:• Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

• Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:If using Windows Vista, please refer to:

Edited by xblindx, 24 May 2009 - 03:39 PM.


#9 19steph87

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Posted 24 May 2009 - 04:54 PM

I would just like to say a huge THANK YOU - I really don't know what I would have done without your help! You're a star!! :thumbsup:

#10 xblindx

xblindx

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Posted 24 May 2009 - 05:03 PM

Yay, I'm a star!! :D

:thumbsup:

Happy to help :flowers:
Any other questions may be asked here.




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