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Word2007 hourglass delays

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#1 StevePA


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  • 17 posts
  • Local time:06:33 PM

Posted 23 May 2009 - 08:20 AM


My Word 2007 has started to have ~2-second delays (with hourglass showing) anytime the following occurs:

-- opening a document
-- closing a document
-- switching between documents within Word
-- switching from any non-Word window into a Word document

The latter two are particularly annoying, since it really slows down copying and pasting between documents or between documents and other apps.

I tried locating a replacing the Normal.dotm file in \Application Data\Microsoft\Templates directory of my documents and settings directory with one from another machine that does not exhibit this behavior, but that did not seem to work.

Perhaps, there are other instances of Normal.dotm that are confusing Word?

Help would be appreciated.

I have scanned my entire Documents and Settings directory with updated Malwarbytes, and nothing show up.

Any help would be appreciated.


alwarebytes' Anti-Malware 1.36
Database version: 2169
Windows 5.1.2600 Service Pack 3

5/23/2009 9:19:28 AM
mbam-log-2009-05-23 (09-19-28).txt

Scan type: Quick Scan
Objects scanned: 39867
Time elapsed: 21 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


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