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I am infected with security system [Moved]


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4 replies to this topic

#1 loriehynne

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Posted 23 May 2009 - 03:33 AM

This rogue has taken over my computer I can not enter any program fron add remove to note pad. I have followed every step downloaded everything but it will not let any program run the screen will flicker and I see it for a second it will not even let task manager start the only thing I can access is the internet! I also tried to run a program from a CD it will not let it, How am I going to fix this? :thumbsup:

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#2 Orange Blossom

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Posted 23 May 2009 - 04:03 AM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 buddy215

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Posted 23 May 2009 - 03:53 PM

Assuming you have downloaded MalwareBytes AntiMalware, try renaming the mbam.exe to baam.com by right clicking the file and choosing rename. Then try to install by double clicking on the file and run a scan. Be sure to reboot after scan finishes in order for
mbam to remove all that it finds.
If you are successful, after rebooting attempt to open MBAM and attempt to update it and run another scan.
Post back with the scan logs and for further instructions.

Edited by buddy215, 23 May 2009 - 03:55 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#4 aichau

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Posted 24 May 2009 - 11:25 AM

i get the same problem with my laptop. May I post my problem over here or should I open a new one by myself.
Thank you

#5 xblindx

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Posted 24 May 2009 - 11:42 AM

Please start your own topic aichau

As for loriehynne,

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

  • Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first

    Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

    If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
  • Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.

~ Courtesy of boopme

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
For a complete visual tutorial of MBAM, see http://thespykiller.co.uk/index.php/topic,5946.0.html

Please include the following in your reply:
MBAM log




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