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Alienware m1700i XPsp2 no internet, only boots in safemode


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2 replies to this topic

#1 joyoflex

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Posted 22 May 2009 - 07:16 PM

Alienware m5700i R2 series

Sorry, tried to edit topic to include malware, but I guess topic can't be edited!

Found: Vundo.H, Zlob.H, Virut, Angryscan, Rebooter.J, Passrock, NetCat.A, Agent, SurfAccuracy, Alureon,

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:43:24 PM, on 5/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 82.98.231.89 googleads2.gdoubleclick.net
O2 - BHO: (no name) - {C2BA40A1-74F3-42BD-F434-12345A2C8953} - (no file)
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [ZSSnp211] C:\WINDOWS\ZSSnp211.exe
O4 - HKLM\..\Run: [WTIndicator] <TARGETDIR>\Bin\SchedInd.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\winvnc.exe" -servicehelper
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [sysLDtray] C:\windows\ld08.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [pp] C:\windows\pp06.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Domino] C:\WINDOWS\Domino.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Twain] C:\Documents and Settings\Ahz\Application Data\Twain\Twain.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-21-663987293-2698159141-4044802506-1005\..\Run: [Twain] C:\Documents and Settings\Ahz\Application Data\Twain\Twain.exe (User '?')
O4 - HKUS\S-1-5-21-663987293-2698159141-4044802506-1005\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent (User '?')
O4 - HKUS\S-1-5-21-663987293-2698159141-4044802506-1005\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User '?')
O4 - HKUS\S-1-5-21-663987293-2698159141-4044802506-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-663987293-2698159141-4044802506-1005\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun (User '?')
O4 - HKUS\S-1-5-21-663987293-2698159141-4044802506-1005\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: exo.dll wplbxy.dll isyfdd.dll uidpxp.dll sfwubs.dll sjrmzk.dll whdspw.dll xqyoyl.dll zebsxc.dll C:\WINDOWS\system32\poziwine.dll lgyobm.dll gikcor.dll tvdikn.dll hfaseq.dll fmooio.dll thbezm.dll gjrmhg.dll caqsmv.dll c:\windows\system32\wupudihi.dll c:\windows\system32\gazafasi.dll c:\windows\system32\pikunuri.dll C:\WINDOWS\system32\sapawoma.dll c:\progra~1\ThunMail\testabd.dll c:\windows\system32\rufahaku.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: aawservice - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: AppMgmt - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: AudioSrv - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: Browser - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: Indexing Service (CiSvc) - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: COMSysApp - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: CryptSvc - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: DcomLaunch - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: Dhcp - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: dmadmin - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: dmserver - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: ERSvc - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: Eventlog - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: EventSystem - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: FastUserSwitchingCompatibility - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: FLEXnet Licensing Service - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: helpsvc - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: HTTPFilter - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: IDriverT - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: ImapiService - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: lanmanserver - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: lanmanworkstation - Unknown owner - C:\WINDOWS\TEMP\VRT4F8.tmp (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\winvnc.exe (file missing)
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\WLKeeper.exe

--
End of file - 8740 bytes

Edited by joyoflex, 22 May 2009 - 07:31 PM.


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#2 etavares

etavares

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Posted 04 June 2009 - 07:40 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 Orange Blossom

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Posted 08 June 2009 - 12:17 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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