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Blue screen errors / hangs etc.


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#1 cmdornan

cmdornan

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Posted 22 May 2009 - 05:20 PM

hi there

hope someone has the time to assist me.

im attempting to fix 2 pcs for a friend. he says they both seem to blue screen / hang at random times. i have asked him questions about what he was doing at the time of crash but he cannot be sure what he was doing. are there programs that can find out when and how a pc crashed therefore pointing users in the right direction to fix the problem?

if someone could reply with instructions to fix these problems i will surely perform them and report back with results.

kind regards,

chris

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#2 Guest_The weatherman_*

Guest_The weatherman_*

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Posted 22 May 2009 - 05:40 PM

Hi cmdornan,

Please only use one question per machine, the problem on one may be totaly different to the other and as your friend can't remember when or how the problem started it may be unrelated.

Please try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

regards,
The weatherman




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