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I can't activate my Office 2007 and access microsoft.com


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1 reply to this topic

#1 terrencemsumat

terrencemsumat

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Posted 22 May 2009 - 10:17 AM

Good day, I'm trying to activate my office 2007 but it always return an error. I've done some reading on the net and found out that it might be because of a virus which prevents me to access microsoft.com. I also tried to go to microsoft.com using my web browser but it said address not found. A friend told me to use combofix and so i did. It did not fix the problem so i will post here the result of the combofix. This is my first post and hope to get a positive response from you guys. I also attached the combofix log.

ComboFix 09-05-21.05 - LazerXtreme 2009-05-22 23:08.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1595 [GMT -8:00]
Running from: c:\documents and settings\LazerXtreme\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\autorun.inf
c:\windows\system32\bad1.exe
c:\windows\system32\bad2.exe
c:\windows\system32\bad3.exe
c:\windows\system32\GDS32.DLL
c:\windows\system32\uninstall.exe

.
((((((((((((((((((((((((( Files Created from 2009-04-23 to 2009-05-23 )))))))))))))))))))))))))))))))
.

2009-05-22 06:48 . 2009-05-22 06:43 15688 ----a-w c:\windows\system32\lsdelete.exe
2009-05-22 06:43 . 2009-05-22 06:42 64160 ----a-w c:\windows\system32\drivers\Lbd.sys
2009-05-22 06:43 . 2009-05-22 06:43 299352 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\threatwork.exe
2009-05-22 06:43 . 2009-05-22 06:43 25440 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\savapibridge.dll
2009-05-22 06:43 . 2009-05-22 06:43 165728 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavamessage.dll
2009-05-22 06:43 . 2009-05-22 06:43 15688 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lsdelete.exe
2009-05-22 06:43 . 2009-05-22 06:43 343888 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavalicense.dll
2009-05-22 06:43 . 2009-05-22 06:43 289632 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2009-05-22 06:43 . 2009-05-22 06:43 82784 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\ShellExt.dll
2009-05-22 06:42 . 2009-05-22 06:42 1629024 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Resources.dll
2009-05-22 06:42 . 2009-05-22 06:42 212848 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\RPAPI.dll
2009-05-22 06:42 . 2009-05-22 06:42 64160 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\32\lbd.sys
2009-05-22 06:42 . 2009-05-22 06:42 40288 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\PrivacyClean.dll
2009-05-22 06:42 . 2009-05-22 06:42 632680 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\CEAPI.dll
2009-05-22 06:41 . 2009-05-22 06:41 539512 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareCommand.exe
2009-05-22 06:41 . 2009-05-22 06:41 552808 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2009-05-22 06:41 . 2009-05-22 06:41 2324808 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-05-22 06:41 . 2009-05-22 06:41 626000 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWWSC.exe
2009-05-22 06:41 . 2009-05-22 06:41 516440 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWTray.exe
2009-05-22 06:40 . 2009-05-22 06:40 953168 ----a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWService.exe
2009-05-22 06:31 . 2009-05-22 06:31 -------- dc-h--w c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-22 06:31 . 2009-03-12 08:17 2902048 -c--a-w c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2009-05-22 06:31 . 2009-05-22 06:43 -------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2009-05-22 06:31 . 2009-05-22 06:31 -------- d-----w c:\program files\Lavasoft
2009-05-22 05:44 . 2009-05-22 05:44 0 ----a-w c:\windows\nsreg.dat
2009-05-22 05:44 . 2009-05-22 05:44 -------- d-----w c:\documents and settings\LazerXtreme\Local Settings\Application Data\Mozilla
2009-05-21 23:37 . 2006-01-18 21:55 290918 ----a-w c:\windows\system32\Install7x.dll
2009-05-21 23:37 . 2006-01-12 19:46 252928 ----a-r c:\windows\system32\drivers\rt73.sys
2009-05-21 23:37 . 2005-11-30 19:33 2048 ----a-w c:\windows\system32\drivers\rt73.bin
2009-05-21 23:37 . 2005-10-18 03:50 245376 ----a-w c:\windows\system32\drivers\rt2500usb.SYS
2009-05-21 23:37 . 2005-05-18 00:24 311296 ----a-w c:\windows\system32\AegisI5.exe
2009-05-21 23:37 . 2009-05-21 23:37 20747 ----a-w c:\windows\system32\drivers\AegisP.sys
2009-05-21 23:37 . 2009-05-21 23:37 -------- d-----w c:\program files\TP-LINK
2009-05-21 18:48 . 2009-05-21 18:48 -------- d-----w c:\program files\Microsoft Works
2009-05-21 18:46 . 2009-05-21 18:46 -------- d-----w c:\windows\SHELLNEW
2009-05-21 18:46 . 2009-05-21 18:46 -------- d-----w c:\documents and settings\LazerXtreme\Local Settings\Application Data\Microsoft Help
2009-05-21 18:46 . 2009-05-22 05:54 -------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-05-21 18:45 . 2009-05-21 18:45 -------- d--h--r C:\MSOCache
2009-05-10 01:51 . 2009-05-10 01:51 -------- d-----w c:\documents and settings\All Users\Application Data\Avg8
2009-04-24 21:23 . 2009-04-24 21:23 -------- d-----w c:\program files\Drug Lord 2

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-22 05:56 . 2008-05-25 03:24 49056 ----a-w c:\documents and settings\LazerXtreme\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-21 23:37 . 2008-05-25 02:57 -------- d--h--w c:\program files\InstallShield Installation Information
2009-05-17 04:51 . 2008-09-05 21:06 -------- d-----r c:\program files\Common Files\sentiments
2009-05-15 18:42 . 2008-06-25 18:27 -------- d-----w c:\program files\Common Files\Ron
2007-07-27 12:00 . 2007-07-27 12:00 168961 --sha-r c:\windows\system32\kldtqs.dll
.

------- Sigcheck -------

[-] 2008-06-20 18:18 506880 BBB128D4D36D82A3588DE37966ACDAB0 c:\windows\system32\winlogon.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-10-04 8491008]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-10-04 81920]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-05-22 516440]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-10-04 1626112]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2007-09-27 16844800]
"SkyTel"="SkyTel.EXE" - c:\windows\SkyTel.exe [2007-08-03 1826816]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2007-07-27 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
P&C Application Licence Server.lnk - c:\program files\P&CMicros\ALS\ALS.exe [2008-10-8 794112]
Start Nexus System.lnk - c:\program files\P&CMicros\NexusFEC\Utilities\AppStarter.exe [2008-8-27 954880]
TL-WN321G Wireless Utility.lnk - c:\program files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe [2009-5-21 622592]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\HP1006MC.EXE"=
"c:\\Program Files\\P&CMicros\\Acacia\\System\\Acacia.exe"=
"c:\\Program Files\\P&CMicros\\Acacia\\System\\ControlServer.exe"=
"c:\\Program Files\\P&CMicros\\Acacia\\System\\emc.exe"=
"c:\\Program Files\\P&CMicros\\ALS\\ALS.exe"=
"c:\\Program Files\\P&CMicros\\NexusFEC\\System\\RAP\\AcaciaRAP.exe"=
"c:\\Program Files\\P&CMicros\\NexusFEC\\System\\GameServer\\NGServer.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3306:TCP"= 3306:TCP:MySQL Server Instance
"12050:TCP"= 12050:TCP:Acacia Control Server
"37:TCP"= 37:TCP:Acacia Time Server
"3050:TCP"= 3050:TCP:Firebird
"2631:TCP"= 2631:TCP:iheakn

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-05-21 64160]
R1 vcdrom;Virtual CD-ROM Device Driver;c:\nexus help\VCdRom.sys [2008-05-28 8576]
S2 gjqfnexgc;Image Microsoft;c:\windows\system32\svchost.exe -k netsvcs [2007-07-27 14336]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2009-03-09 953168]
S3 V0330VID;WebCam Vista;c:\windows\system32\drivers\V0330Vid.sys [2009-02-12 173632]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
gjqfnexgc
.
Contents of the 'Scheduled Tasks' folder

2009-05-22 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 06:41]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Explorer_Run-dllcache32.exe - c:\documents and settings\All Users\Application Data\dllcache32.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\LazerXtreme\Application Data\Mozilla\Firefox\Profiles\vtid2bpu.default\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-22 23:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MySQL]
"ImagePath"="\"c:\program files\MySQL\MySQL Server 5.0\bin\mysqld-nt\" --defaults-file=\"c:\program files\MySQL\MySQL Server 5.0\my.ini\" MySQL"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gjqfnexgc]
"ServiceDll"="c:\windows\system32\kldtqs.dll"
.
Completion time: 2009-05-23 23:10
ComboFix-quarantined-files.txt 2009-05-23 07:10

Pre-Run: 134,439,526,400 bytes free
Post-Run: 134,890,733,568 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

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#2 garmanma

garmanma

    Computer Masochist


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Posted 22 May 2009 - 03:59 PM

ComboFix logs should not to be posted or discussed outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic in the Am I Infected forum.
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Explain the nature of your problem. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

This topic is now closed.
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