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Google-redirect.com (I think)


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#1 schmidt2001

schmidt2001

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Posted 22 May 2009 - 09:13 AM

I recently became infected with what I think is malware/spyware related to google-redirect.com.

Last week, I noticed that what I was clicking in Firefox wasn't working...not all the time, but enough - I was being taken to a new website with search results. I noticed that when I started firefox, the bottom left always said "waiting for google-redirect.com" whenever I opened the browser, but then it took me to my home page. I also have the same problem with IE7, but I don't get the google-redirect.com indication when I start it. Again, this doesn't happen when clicking EVERY link, just some of them. I have since uninstalled Firefox from my system, and only use Google Chrome, which doesn't seem to be affected.

When this happened, I immediately ran McAfee Virus Scan and Spybot. I then downloaded AdAware and ran that as well. All of them came up with infected items that I then deleted.

The computer worked fine for a few days, then the problem came back. At this point, I was more than concerned. I ran the same scans after updating the software, with the same results. I then restarted in safe mode and did the same. At that point, I also installed Malware Byte's Anti Malware. This also came up with infections that I cleaned.

No matter what though, every time I scan, fix and then restart, McAfee comes back with two trojans. I ran the following scan this morning, and came up with the same results:
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The top two trojans reappear every time. Sometimes I get the cookies that are listed, sometimes not. But no matter what, those two always come back.

I'm including a screenshot of my task manager so you know what processes I'm running. If you have any suggestions, I'd really appreciate it!

Thank you.
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#2 xblindx

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Posted 22 May 2009 - 08:57 PM

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

  • Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first

    Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

    If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
  • Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.

~ Courtesy of boopme

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Please include the following in your reply:
MBAM log

  • Please download GooredFix and save it to your desktop
  • Double click Goored.exe to open it.
    • Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
    • A log will open which you can just close. The log file is named Goored.txt and is on your Desktop.
  • Please post the contents of Goored.txt in your next reply.
Note:Do not use Option 2 (Fix Goored) unless instructed to.




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