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infection doesnt let malwarebytes open


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#1 paul z

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Posted 22 May 2009 - 02:03 AM

Hi everyone im new here thanks for the letting me part of this site ,
I think ive been infected , the Thing is that whatever it is doesnt let me run malwarebytes it never even opens doesnt letme unistall it either . Its not even letting me do it in safe mode Desnt really let me install anything to the computer , i have avg and adaware and they both dont detect it.
i dont know what to do i had a similar ifection a few months back but malare fied everything but now that i cant run it im hopeless here. anything you guys think i should do besides burn it lol
Im running xp pro

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#2 quietman7

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Posted 22 May 2009 - 08:33 AM

Please download and scan with Dr.Web CureIt - alternate download link.
Follow these instructions for performing a scan in "safe mode" after running ATF-Cleaner.
If you cannot boot into safe mode, then perform your scan in normal mode. Be aware, this scan could take a long time to complete.
-- Post the log in your next reply. If you can't find the log, try to write down what was detected/removed before exiting Dr.WebCureIt so you can provide that information.

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.
  • Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.
  • If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the report in your next reply.

Note: MBAM uses Inno Setup instead of the Windows Installer Service to install the program. If installation fails in normal mode, try installing in Safe Mode.
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#3 paul z

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Posted 22 May 2009 - 04:40 PM

I was able to change the file extension and ran malwarebytes and it found this:
Here's the log
Also at boot up it frezzes a few times then after after a few resets it works fine and the restore computer isnt working its let me choose the date but when i click next it doest press in like it wont let me go to the next screen for the restore ipreacciated your help the other anmtivirus didnt find anything the dr web one
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\seneka (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\tezrtsjhfr84iusjfo84f (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.Data) -> Delete on reboot.

Files Infected:
C:\Documents and Settings\Paul\Local Settings\Temp\44.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paul\Local Settings\Temp\c.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paul\Local Settings\Temp\ker.exe (Trojan.SpamTool) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.Data) -> Delete on reboot.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.Data) -> Delete on reboot.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\win32hlp.cnf (Trojan.Agent) -> Quarantined and deleted successfully.

i Still think theres something in the comp because of the restore and the freezes on the reboot any other advise?

#4 quietman7

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Posted 22 May 2009 - 07:31 PM

IMPORTANT NOTE: One or more of the identified infections (uacinit.dll] is related to a backdoor Trojan and a nasty variant of the TDSSSERV rootkit. Rootkits are used by trojans and software vendors to conceal their presence. Thus, a rootkit's purpose is to hide itself and other software from view to prevent a user from identifying and potentially removing an attacker's software.

Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:Should your friend decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Let me know how he wants to proceed.

Edited by quietman7, 22 May 2009 - 07:32 PM.

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