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Not sure if it's hardware or software


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#1 Jeremy James

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Posted 21 May 2009 - 09:21 PM

The issue with the desktop is that as soon as the Windows XP screen is on for a few few seconds, it power cycles, so, it never gets past that screen. I have tried to run Safe mode, but, it never goes past that, still power cycles. I tried to Run Last Known Good Configuration, but, still the same thing. I did get it to go to the System Restore screen, but, am scared of erasing all of the data on the computer. I think it said that it wouldn't do that, but, I wanted to double check with you.

Any suggestions?


Thanks.

Jeremy

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#2 hamluis

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Posted 21 May 2009 - 09:56 PM

Are you referring to the Windows XP System Restore feature?

All About System Restore in WinXP - http://bertk.mvps.org/

Compaq systems come with recovery/restore provisions which basically means that they reinstall all software and drivers all over agains. That should not be referred to as System Restore...it's the Compaq way to restore the system back to the way that it was when first acquired.

Any such features for repair/restore/recovery...which have been implemented by Compaq...should be covered in the owner's manual or at the Compaq website.

Louis




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