Infected with win32/swizzor!generic

I hope I did this right! CA antivirus says infected with win32/swizzor!generic but offers no option to remove it! please help

DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 8:29:24.42 on Thu 05/21/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.314 [GMT -7:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
FW: CA Personal Firewall *enabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\caavGUIScan.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.facebook.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.gateway.com/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [readericon] c:\program files\digital media reader\readericon45G.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"
mRun: [QOELOADER] "c:\program files\ca\ca internet security suite\ca anti-spam\qsp-5.1.18.0\QOELoader.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [cafwc] c:\program files\ca\ca internet security suite\ca personal firewall\cafw.exe -cl
mRun: [capfasem] c:\program files\ca\ca internet security suite\ca personal firewall\capfasem.exe
mRun: [<NO NAME>]
mRun: [capfupgrade] c:\program files\ca\ca internet security suite\ca personal firewall\capfupgrade.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\BigFix.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: c:\windows\system32\VetRedir.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo1.walgreens.com/WalgreensActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD7/JSCDL/jdk/6u12-b04/jinstall-6u12-windows-i586-jc.cab?e=1234982853813&h=80f6474e8d5c6c57797310f543e1fe94/&filename=jinstall-6u12-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://clubgames.pogo.com/online2/pogop/zuma/popcaploader_v5.cab
DPF: {E6BB2089-163F-466B-812A-748096614DFD} - hxxp://cainternetsecurity.net/scanner/cascanner.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: PFW - UmxWnp.Dll

============= SERVICES / DRIVERS ===============

R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2008-6-24 93712]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2008-6-24 63504]
R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2008-6-24 45584]
R1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2008-6-24 115216]
R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2009-2-10 26376]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2009-2-10 21128]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2009-2-10 880560]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2009-2-10 21512]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2009-2-10 32264]
R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2009-2-10 144960]
R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2008-6-24 134648]
R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2008-6-24 66576]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2008-6-24 1010192]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2008-6-24 801296]
R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2008-6-24 281104]
R2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2009-2-10 242952]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2008-6-24 88816]
R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2007-8-16 189704]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2009-2-10 108368]

=============== Created Last 30 ================

2009-05-01 13:45 <DIR> --d----- c:\docume~1\owner\applic~1\MySpace
2009-05-01 13:45 <DIR> --d----- c:\program files\MySpace
2009-04-22 15:23 0 a------- c:\windows\MSDraw.ini

==================== Find3M ====================

2009-05-20 22:15 104,514 a------- c:\windows\system32\drivers\kmxcfg.u2k0
2009-05-20 22:15 64 a------- c:\windows\system32\drivers\kmxcfg.u2k7
2009-05-20 22:15 64 a------- c:\windows\system32\drivers\kmxcfg.u2k6
2009-05-20 22:15 64 a------- c:\windows\system32\drivers\kmxcfg.u2k5
2009-05-20 22:15 64 a------- c:\windows\system32\drivers\kmxcfg.u2k4
2009-05-20 22:15 64 a------- c:\windows\system32\drivers\kmxcfg.u2k3
2009-05-20 22:15 64 a------- c:\windows\system32\drivers\kmxcfg.u2k2
2009-05-20 22:15 64 a------- c:\windows\system32\drivers\kmxcfg.u2k1
2009-04-18 18:43 538 a------- c:\docume~1\owner\applic~1\wklnhst.dat
2009-04-18 13:59 141,199 a------- c:\windows\hpoins14.dat
2009-03-06 07:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-02 17:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 11:09 78,336 a------- c:\windows\system32\ieencode.dll

============= FINISH: 8:30:35.90 ===============

Edited by Weavers5, 21 May 2009 - 10:35 AM.

I know it said not to "bump" this but it has been quite some time... is there anyone who can help me?
===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 31 May 2009 - 02:06 AM.

Hi Weavers5
Welcome to Bleeping Computer.
I'm maranatha and I will be handling your log to help you get cleaned up. I am a student here at BC so all my posts will be checked by one of our experts, so there may be a slight delay between posts.

Could you provide me with a file path where CA is finding this infection.

Thanks
maranatha

Hi Weavers5
If you still require help please respond to this thread or it will be closed.

Thanks
maranatha

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.