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BAD_POOL_HEADER...error. Need Help!


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#1 rreyes

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Posted 21 May 2009 - 02:43 AM

I'm getting the following message:

BAD_POOL_HEADER

with the following STOP: codes

0X00000019 (0X00000020, 0X83875C78, 0X83875C80, 0X0A01001)

This initially happened as I booted the computer, but now seems to come on when I try and connect to a wireless internet connection. I suspect it's some kind of malware. Any advice.

Thanks,

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#2 hamluis

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Posted 21 May 2009 - 11:15 AM

Please try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Worth reading, a similar situation at http://www.techspot.com/vb/topic94820.html

Louis




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