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My Cd drive is not working and doesnt show up in my computer???


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#1 kimberlybeth

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Posted 20 May 2009 - 10:46 PM

My Cd drive doesnt show up in my computer and it doesnt auto play when i put something in but when i put a cd in i can here it turning. I did a pc recovery and made some changes to the boot order could that have something to do with it? Please help! I dont know very much about computers. :thumbsup:

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#2 rowal5555

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Posted 20 May 2009 - 11:58 PM

Hi kimberleybeth.

The CD player should always be first in the boot order so that it can be used with a boot CD to get Windows going if necessary.

Hold down the WinLogo key (between Ctrl and Alt) and press the Pause/Break key to bring up System Properties. Click on Hardware and then Device Manager. Click on the + beside DVD/CD ROM drives - rightclick on your device and choose UNINSTALL. Agree to any prompts and Restart your computer. Windows should find your drive and automatically install the correct drivers for it.

If this does not work, it will be necessary to make an adjustment in the Registry so let us know how you get on.

PS. It is not a good idea to change any default settings unless you are doing it for a specific purpose as Windows will look after itself pretty well.

Good luck.

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#3 kimberlybeth

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Posted 21 May 2009 - 01:53 AM

No that didnt work I tried what you said. But its still not working. :thumbsup:

#4 K.O

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Posted 21 May 2009 - 03:32 AM

When did this problem start?

#5 DavisMcCarn

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Posted 21 May 2009 - 06:27 AM

In XP, troubleshooting a CD drive is EASY!
Boot into Safe Mode (hit the F8 key a bunch of times just after the BIOS screen appears and before Windows starts to boot) Say yes, you want to run in Safe Mode when you log in. Put a commercial software CD in the drive (AOL used to be available at every gas station or grocery store) and try to open it. If you can see the files/folders in Safe Mode, you have a Windoze problem. If you can't, the drive has gone bad.
Troubleshooting done.
Now, what happens is the laser LED's die of old age and, when they get too dim, the drive can't read anything; but, CD drives are $5 at the flea market, DVD burners are under $30, and they are very easy to replace.
Computer dinosaur, servicing PC's since 1976

#6 rowal5555

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Posted 21 May 2009 - 07:08 AM

OK

Try this
http://support.microsoft.com/kb/314060

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#7 kimberlybeth

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Posted 21 May 2009 - 03:14 PM

That didnt work either. :thumbsup:

#8 rowal5555

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Posted 21 May 2009 - 10:50 PM

Sorry. I'm out of ideas,
May be time for a new one.

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#9 kuttis

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Posted 21 May 2009 - 11:38 PM

I have had this problem, and its a virus, you would of got it through using USB sticks. Its a virus that when you go into My Computer, the Cd Drive, Removable Drives dont show up and the virus stops them from wokring

#10 kimberlybeth

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Posted 22 May 2009 - 12:47 AM

The removable drives show up and I can use usb sticks its just the cd drive that wont show up.

#11 DavisMcCarn

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Posted 22 May 2009 - 05:56 AM

I'll try again:
In XP, troubleshooting a CD drive is EASY!
Boot into Safe Mode (hit the F8 key a bunch of times just after the BIOS screen appears and before Windows starts to boot) Say yes, you want to run in Safe Mode when you log in. Put a commercial software CD in the drive (AOL used to be available at every gas station or grocery store) and try to open it. If you can see the files/folders in Safe Mode, you have a Windoze problem. If you can't, the drive has gone bad.
Troubleshooting done.
Now, what happens is the laser LED's die of old age and, when they get too dim, the drive can't read anything; but, CD drives are $5 at the flea market, DVD burners are under $30, and they are very easy to replace.
Computer dinosaur, servicing PC's since 1976




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