Posted 22 May 2009 - 05:56 AM
I'll try again:
In XP, troubleshooting a CD drive is EASY!
Boot into Safe Mode (hit the F8 key a bunch of times just after the BIOS screen appears and before Windows starts to boot) Say yes, you want to run in Safe Mode when you log in. Put a commercial software CD in the drive (AOL used to be available at every gas station or grocery store) and try to open it. If you can see the files/folders in Safe Mode, you have a Windoze problem. If you can't, the drive has gone bad.
Now, what happens is the laser LED's die of old age and, when they get too dim, the drive can't read anything; but, CD drives are $5 at the flea market, DVD burners are under $30, and they are very easy to replace.
Computer dinosaur, servicing PC's since 1976