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Spyware protect 2009 and frozen computer


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9 replies to this topic

#1 nwbalddog

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Posted 20 May 2009 - 06:06 PM

My daughters machine has the spyware protect 2009 popping up. I tried to laod Malwarebyte, yet will not launch. I am now to a point with this machine, that when it loads on a start up, it bogs down and will not even run, just freezes. In safe mode I can manuever a little...I cannot get on line in safe mode, so am trying safe mode w/ networking tonight and hope to add a hijack this file when I get home (Iam sending this from work). I am hoping you can help me, thanks so much!
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#2 garmanma

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Posted 20 May 2009 - 06:34 PM

I tried to laod Malwarebyte, yet will not launch.


If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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why won't my laptop work?

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#3 nwbalddog

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Posted 20 May 2009 - 08:19 PM

Thanks, do i need to change more than 1 of the files' name?

#4 nwbalddog

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Posted 20 May 2009 - 08:22 PM

Still would not launch...tried all the options on the file...am deleting folder, trying to laod again

Edited by nwbalddog, 20 May 2009 - 08:55 PM.


#5 Orange Blossom

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Posted 22 May 2009 - 01:37 AM

Hello nwbalddog,

I removed your HiJack This log as we do not analyze them in this forum. If we determine that you need to post in the HiJack This forum, you will receive specific instructions for doing so at that time.

Do you have access to another computer? If so, do you have a disk or flash drive you could download files to to use on the affected computer?

Orange Blossom :thumbsup:
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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#6 nwbalddog

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Posted 22 May 2009 - 10:07 AM

I do have a few other computers, a laptop I can be in the same room and have flash drives. Thanks for cleaning up my post and keeping me in-line!

I can manuever in safe-mode on the computer that is 'infected'

Edited by nwbalddog, 22 May 2009 - 10:17 AM.


#7 nwbalddog

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Posted 23 May 2009 - 12:00 PM

Should I try and launch Malwarebyte's from a flash drive?

#8 garmanma

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Posted 23 May 2009 - 07:57 PM

Yes by all means
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#9 nwbalddog

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Posted 23 May 2009 - 09:51 PM

Am running AVG as I type...see what it finds,
i tried spybot from flash drive...it loaded, never really launched,
Malwarebytes from flash never ran
Thanks for info

#10 Orange Blossom

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Posted 23 May 2009 - 10:00 PM

No, it won't run off the flash. Let me restate this:

Download MBAM to the flash drive on a clean computer. Stay there, now rename MBAM installation file to something like: BunnyRabbit.com

Now go to the infected computer, and install the program onto the infected computer from the flash drive.

~ OB
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