Posted 20 May 2009 - 04:20 PM
I have recently been given the task o trying to emove several viruses from my parents Dell computer.... I managed to remove them but the virus programs i used may have also removed or deleted an infected Windows file.
As a result, shortly after going into Windows, the blue screen of death with the "Disable bios setup for caching and shadowing" message appeared.
I decided to do a repair of the current Windows XP OS in the hope that any missing files would be put back.
All was working fine until the devices installation part started. 34% in, a message stating that "The file prounstl.exe Intel PRO Network connections Disk is needed" appeared. The mouse and keyboard froze at this stage, so I could not skip or even navigate to where prounstl.exe might be.
I switched the computer off and on, and setup restarted. It reached the the prounstl.exe request and the same thing happened again.
I cannot start in safe mode or last known good configuration, as it insists on finishing setup.
The computer is a Dell Dimension 3100 with XP Pro Service Pack 2.
Is there anything i can do?? slipstream the xp installation disc maybe?..........i dont know!
im pretty stuck on this one.
if anyone can help i'd be very grateful. thanks guys