Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Adware (Maybe Vundo)


  • This topic is locked This topic is locked
2 replies to this topic

#1 RyanMills

RyanMills

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:18 AM

Posted 20 May 2009 - 03:15 PM

Well I've trying to fight this thing on my own and I can't seem to find out exactly what it is, I've tried to system restore and that wont work. I've tried VundoFix, AVG scans, Spybot scans, Malwarebyte scans and this thing still wont go away please if possible can someone help me?



DDS (Ver_09-05-14.01) - NTFSx86
Run by Ryan at 21:06:25.81 on 20/05/2009
Internet Explorer: 8.0.6001.18372 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.376 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\npkcmsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Ryan\Desktop\VundoFix.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
svchost.exe C:\WINDOWS\TEMP\VRT49.tmp
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Documents and Settings\Ryan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ask.com/?o=101760&l=dis
uSearch Page = hxxp://search.live.com
uInternet Settings,ProxyOverride = plimus.com,www.plimus.com,regnow.com,www.regnow.com,
uInternet Settings,ProxyServer = socks=
mSearchAssistant = hxxp://search.live.com/sphome.aspx
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SkyTel] SkyTel.EXE
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [WheelMouse] c:\program files\a4tech\mouse\Amoumain.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [reader_s] c:\windows\system32\reader_s.exe
mRun: [services] c:\windows\services.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [reader_s] c:\documents and settings\ryan\reader_s.exe
dRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1232027110171
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A977FF0C-8757-4E76-8533-482F91946233} - hxxp://dl.sayclub.com/sayclub/sayctl/sayax.cab
DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} - hxxp://dl.sayclub.co.kr/common/neffy/NeffyLauncher_v1006.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} - hxxp://update.nprotect.net/keycrypt/neowiz/npkcx.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ryan\applic~1\mozilla\firefox\profiles\d3bahlze.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.live.com/results.aspx?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Ask
FF - prefs.js: browser.startup.homepage - hxxp://www.ask.com/?o=101760&l=dis
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101757&gct=&gc=1&q=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\all users\application data\nexoneu\ngm\npNxGameeu.dll
FF - plugin: c:\documents and settings\ryan\application data\mozilla\firefox\profiles\d3bahlze.default\extensions\battlefieldheroespatcher@ea.com\platform\winnt_x86-msvc\plugins\npBFHUpdater.dll
FF - plugin: c:\documents and settings\ryan\application data\mozilla\firefox\profiles\d3bahlze.default\extensions\npdyyno@dyyno.com\plugins\npDyyno.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npijjiCHPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npijjiFFPlugin1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-19 130936]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-10 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-10 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-10 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-14 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 72944]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-5-14 353672]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-4-10 908568]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-10 298776]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-2-22 55152]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 7408]
S0 protect;protect;c:\windows\system32\drivers\protect.sys --> c:\windows\system32\drivers\protect.sys [?]
S2 AshEvtSvc;AshEvtSvc;c:\windows\system32\ashevtsvc.exe -k netsvcs --> c:\windows\system32\AshEvtSvc.exe -k netsvcs [?]
S3 ALLOW-IO;ALLOW-IO;\??\d:\allow-io.sys --> d:\ALLOW-IO.sys [?]
S3 ASNDIS5;ASNDIS5 Protocol Driver;c:\windows\system32\ASNDIS5.sys [2009-1-15 16269]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2009-5-19 40840]
S3 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2009-5-19 66952]
S3 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2009-5-19 81288]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 restore;restore;\??\c:\windows\system32\drivers\restore.sys --> c:\windows\system32\drivers\restore.sys [?]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-5-19 356920]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-5-19 1079176]

=============== Created Last 30 ================

2009-05-20 20:42 212,224 ac------ c:\windows\system32\dllcache\ndis.sys
2009-05-20 20:39 54,272 a------- c:\windows\system32\AshEvtSvc.exe
2009-05-20 20:39 68,608 a------- c:\windows\services.ex_
2009-05-20 20:39 60,929 a------- c:\windows\system32\reader_s.exe
2009-05-20 20:39 60,929 a------- c:\documents and settings\ryan\reader_s.exe
2009-05-20 20:39 70,144 a------- c:\windows\system32\4F.tmp
2009-05-20 20:39 120 a------- c:\windows\system32\4A.tmp
2009-05-20 20:23 409,600 a------- c:\windows\system32\CF5016.exe
2009-05-20 20:22 409,600 a------- c:\windows\system32\CF4837.exe
2009-05-20 20:15 409,600 a------- c:\windows\system32\CF3328.exe
2009-05-20 20:14 409,600 a------- c:\windows\system32\CF3067.exe
2009-05-20 18:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-05-20 18:41 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-05-20 18:41 <DIR> --d----- c:\docume~1\ryan\applic~1\SUPERAntiSpyware.com
2009-05-19 22:15 81,288 a------- c:\windows\system32\drivers\iksyssec.sys
2009-05-19 22:15 66,952 a------- c:\windows\system32\drivers\iksysflt.sys
2009-05-19 22:15 40,840 a------- c:\windows\system32\drivers\ikfilesec.sys
2009-05-19 22:15 29,576 a------- c:\windows\system32\drivers\kcom.sys
2009-05-19 22:04 <DIR> --d----- C:\VundoFix Backups
2009-05-19 22:02 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-05-19 22:02 130,936 a------- c:\windows\system32\drivers\PCTCore.sys
2009-05-19 22:02 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-05-19 22:02 <DIR> --d----- c:\program files\common files\PC Tools
2009-05-19 22:02 <DIR> --d----- c:\program files\Spyware Doctor
2009-05-19 21:24 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-05-19 21:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-05-19 21:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-19 21:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-19 21:19 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-19 21:14 0 a------- c:\windows\system32\4C.tmp
2009-05-19 21:14 70,144 a------- c:\windows\system32\4B.tmp
2009-05-19 21:14 120 a------- c:\windows\system32\47.tmp
2009-05-19 20:45 <DIR> --d----- c:\program files\common files\Adobe Systems Shared
2009-05-17 11:50 107,864 a------- c:\windows\system32\tsccvid.dll
2009-05-17 11:50 <DIR> --d----- c:\windows\system32\QuickTime
2009-05-17 11:49 <DIR> --d----- c:\program files\common files\TechSmith Shared
2009-05-17 11:32 <DIR> --d----- c:\program files\PokerStars
2009-05-16 13:16 <DIR> --d----- c:\program files\VideoLAN
2009-05-14 21:11 1,221,512 a------- c:\windows\system32\zpeng25.dll
2009-05-14 21:11 <DIR> --d----- c:\program files\Zone Labs
2009-05-14 21:11 350,192 a------- c:\windows\system32\vsconfig.xml
2009-05-11 21:44 <DIR> --d----- c:\program files\TubeTilla
2009-05-09 15:46 <DIR> --d----- c:\windows\system32\Te_mp_B_S!!
2009-05-09 15:32 <DIR> --d----- c:\program files\common files\DirectX
2009-05-09 15:21 <DIR> --d----- C:\VertigoGames
2009-05-03 15:15 <DIR> --d----- c:\docume~1\ryan\applic~1\Xfire
2009-05-03 15:15 <DIR> --d----- c:\program files\Xfire
2009-05-03 12:42 <DIR> --d----- C:\Ntreev USA
2009-05-03 12:15 <DIR> --d----- c:\program files\Persona
2009-05-01 16:13 349,536 a------- c:\windows\system32\sayax0.dll
2009-05-01 16:13 <DIR> --d----- C:\Log
2009-04-29 22:19 41,808 a------- c:\windows\system32\xfcodec.dll
2009-04-28 21:43 318 a------- c:\windows\WPE PRO.INI
2009-04-28 20:10 <DIR> --d----- c:\program files\Siber Systems
2009-04-25 14:06 <DIR> --d----- c:\program files\ImageConverter Plus
2009-04-22 20:41 <DIR> --d----- c:\docume~1\ryan\applic~1\GetRightToGo

==================== Find3M ====================

2009-05-20 20:42 212,224 a------- c:\windows\system32\drivers\ndis.sys
2009-05-20 18:37 34 a------- c:\documents and settings\ryan\jagex_runescape_preferences.dat
2009-05-17 09:24 44 ----h--- c:\program files\161c511a.tmp
2009-05-14 21:11 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-05-02 10:52 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-02 10:52 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-02 10:52 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-04-09 22:43 186,912 a------- c:\windows\system32\npkcmsvc.exe
2009-04-06 18:08 442,368 a------- c:\windows\NEXON_EU_DownloaderUpdater.exe
2009-03-28 12:49 25,280 a------- c:\windows\system32\drivers\hamachi.sys
2009-03-25 15:41 65,541 a------- c:\windows\BricoPackUninst.cmd
2009-03-25 15:41 6,112 a------- c:\windows\BricoPackFoldersDelete.cmd
2009-03-25 15:41 218,624 a------- c:\windows\system32\uxtheme.dll
2009-03-19 16:05 66,872 a------- c:\windows\system32\PnkBstrA.exe
2009-03-19 16:05 103,736 a------- c:\windows\system32\PnkBstrB.exe
2009-03-19 16:02 22,328 a------- c:\docume~1\ryan\applic~1\PnkBstrK.sys
2009-03-14 16:43 244,224 a------- c:\windows\system32\plugin.dat
2009-03-14 16:43 244,224 a------- c:\documents and settings\ryan\plugin.dat
2009-03-14 12:24 292,864 a------- C:\x1nject.exe
2009-03-10 12:24 41,104 a---h--- c:\windows\system32\mlfcache.dat
2009-02-19 12:54 42 a------- c:\docume~1\alluse~1\applic~1\sfsettingslogin.dll
2009-02-19 12:22 3 a------- c:\docume~1\alluse~1\applic~1\NOD.dll
2005-04-04 13:51 0 ----h--- c:\documents and settings\ryan\logs.dat

============= FINISH: 21:07:15.99 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
  • 17,382 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:06:18 AM

Posted 21 May 2009 - 09:32 AM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
  • 17,382 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:06:18 AM

Posted 31 May 2009 - 09:51 AM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users