Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Unknown issue causing RPC service termination, other weirdness

  • This topic is locked This topic is locked
3 replies to this topic

#1 bcpcsick


  • Members
  • 2 posts
  • Local time:06:21 AM

Posted 20 May 2009 - 02:24 PM

Several days ago, I got a random pop-up that said my RPC service had terminated and my computer woud shutdown in 60 seconds. I thought it was a random event and moved on. Since then it has happened twice more, so I started researching. Most of the results linked to an old Blaster virus that was patched in XP SP2. I still ran some of the FixBlast tools etc but they found nothing. AdAware and Malwarebytes found nothing. My Symantec (corporate adminstered) wouldn't run (said their was an error with the scan engine) so I fired up Kaspersky online. All it found was an install of WinVNC. It is possible that my IT team installed that for their use to take over my machine in the past, but I killed it in Task Manager and uninstalled it just to be safe. I've also temporarily changed by settings so that the computer won't shutdown if the RPC service fails again.

There is a chance that I've simply got a corrupt windows file and the presence VNC client was coincidence, but I figured you guys might be able to spot other red flags in my logs. If there's nothing there, I'll dig further on the windows angle (open to suggestions of course)!

Only other weirdness was that my Outlook stopped letting me use Word as my email editor today. After a reboot it is now working fine again. Maybe nuking WinVNC helped?

Also after the reboot, Symantec seems to be working again. I've got a full scan running as I type.


DDS (Ver_09-05-14.01) - NTFSx86
Run by BCummins at 13:41:45.92 on Wed 05/20/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1320 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\System Center Operations Manager 2007\HealthService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Wisdom-soft ScreenHunter 5 Free\ScreenHunter.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Documents and Settings\bcummins\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: Coremetrics Tagbar: {0f44372d-6a07-4db4-9b65-d41b542435d1} - c:\program files\coremetrics\tagbar\\Tagbar.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [atchk] "c:\program files\intel\amt\atchk.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [EPSON Stylus CX4600 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [ScreenPrint32] c:\program files\screenprint32 v3\ScreenPrint32.exe -startup
mRun: [hgcheck] c:\windows\system32\hgcheck.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Sprint SmartView] "c:\program files\sprint\sprint smartview\SprintSV.exe" -a
mRun: [RDVCHG] "c:\program files\sprint\sprint smartview\RDVCHG.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
StartupFolder: c:\docume~1\bcummins\startm~1\programs\startup\pidgin.lnk - c:\program files\pidgin\pidgin.exe
StartupFolder: c:\docume~1\bcummins\startm~1\programs\startup\screen~1.lnk - c:\program files\wisdom-soft screenhunter 5 free\ScreenHunter.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
IE: {40225365-9FBD-42d1-93E9-E7A60DC3ECA8} - {714BAEB1-6659-4F10-8CDF-52FD80912CEA} - c:\program files\coremetrics\liveview\\LIVEview.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {D477B71B-A2D2-4843-9038-D3517FAB5359} - {0F44372D-6A07-4db4-9B65-D41B542435D1} - c:\program files\coremetrics\tagbar\\Tagbar.dll
LSP: bmnet.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1218827178749
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://coremetrics.webex.com/client/T25L/webex/ieatgpc.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bcummins\applic~1\mozilla\firefox\profiles\czy8u0tz.default\
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-6-2 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-6-2 161392]
R2 CdpPacket;Cisco Discovery Protocol Packet Driver;c:\windows\system32\drivers\CdpPacket.sys [2008-1-24 35692]
R2 HealthService;OpsMgr Health Service;c:\program files\system center operations manager 2007\HealthService.exe [2008-2-16 27696]
R2 Ndiscdp;Cisco CDP KMDF NDIS Protocol Driver;c:\windows\system32\drivers\Ndiscdp.sys [2007-12-5 20400]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-9-28 124608]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-9-28 1752256]
R2 UNS;Intel® Active Management Technology User Notification Service;c:\program files\intel\amt\UNS.exe [2008-7-24 1464856]
R3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [2007-11-14 84992]
R3 dfmirage;dfmirage;c:\windows\system32\drivers\dfmirage.sys [2005-11-25 31896]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-4-4 41216]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090519.034\naveng.sys [2009-5-19 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090519.034\navex15.sys [2009-5-19 876144]
R3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2008-2-27 47616]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-6-2 83568]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-7-24 280344]
S4 AdtAgent;Operations Manager Audit Forwarding Service;c:\windows\system32\AdtAgent.exe [2008-2-16 264192]

=============== Created Last 30 ================

2009-05-19 22:58 116,224 a------- c:\windows\system32\dllcache\xrxwiadr.dll
2009-05-19 22:58 23,040 a------- c:\windows\system32\dllcache\xrxwbtmp.dll
2009-05-19 22:58 18,944 a------- c:\windows\system32\dllcache\xrxscnui.dll
2009-05-19 22:58 27,648 a------- c:\windows\system32\dllcache\xrxftplt.exe
2009-05-19 22:58 4,608 a------- c:\windows\system32\dllcache\xrxflnch.exe
2009-05-19 22:56 12,415 a------- c:\windows\system32\dllcache\wadv01nt.sys
2009-05-19 22:55 794,654 a------- c:\windows\system32\dllcache\usr1801.sys
2009-05-19 22:54 42,496 a------- c:\windows\system32\dllcache\tp4res.dll
2009-05-19 22:53 3,968 a------- c:\windows\system32\dllcache\swusbflt.sys
2009-05-19 22:52 147,200 a------- c:\windows\system32\dllcache\smidispb.dll
2009-05-19 22:51 36,480 a------- c:\windows\system32\dllcache\sfmanm.sys
2009-05-19 22:50 79,872 a------- c:\windows\system32\dllcache\rwia430.dll
2009-05-19 22:49 363,520 a------- c:\windows\system32\dllcache\psisdecd.dll
2009-05-19 22:48 20,480 a------- c:\windows\system32\dllcache\ovcomc.dll
2009-05-19 22:47 15,872 a------- c:\windows\system32\dllcache\ne2000.sys
2009-05-19 22:46 17,280 a------- c:\windows\system32\dllcache\mraid35x.sys
2009-05-19 22:45 26,442 a------- c:\windows\system32\dllcache\lanepic5.sys
2009-05-19 22:44 38,528 a------- c:\windows\system32\dllcache\ibmvcap.sys
2009-05-19 22:43 101,376 a------- c:\windows\system32\dllcache\hpgt34.dll
2009-05-19 22:42 7,040 a------- c:\windows\system32\dllcache\exabyte2.sys
2009-05-19 22:41 12,928 a------- c:\windows\system32\dllcache\dot4prt.sys
2009-05-19 22:40 60,970 a------- c:\windows\system32\dllcache\cpqtrnd5.sys
2009-05-19 22:39 12,800 a------- c:\windows\system32\dllcache\brevif.dll
2009-05-19 22:38 19,968 a------- c:\windows\system32\dllcache\inetsloc.dll
2009-05-19 22:38 7,680 a------- c:\windows\system32\dllcache\inetmgr.exe
2009-05-19 22:38 169,984 a------- c:\windows\system32\dllcache\iisui.dll
2009-05-19 22:38 5,632 a------- c:\windows\system32\dllcache\iisrstap.dll
2009-05-19 22:38 14,336 a------- c:\windows\system32\dllcache\iisreset.exe
2009-05-19 22:38 6,144 a------- c:\windows\system32\dllcache\ftpsapi2.dll
2009-05-19 22:38 94,720 a------- c:\windows\system32\dllcache\certmap.ocx
2009-05-17 22:17 <DIR> --d----- c:\docume~1\bcummins\applic~1\Sprint
2009-05-17 22:15 <DIR> --d----- c:\program files\Sprint
2009-05-17 22:15 <DIR> --d----- c:\program files\Novatel Wireless
2009-05-17 22:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Sprint
2009-05-17 21:24 17,920 a------- c:\windows\system32\apintfnt.dll
2009-05-17 21:23 27,072 a------- c:\windows\system32\drivers\PCASp50.sys
2009-05-17 21:22 <DIR> --d----- c:\program files\Sierra Wireless
2009-05-17 21:21 <DIR> --d----- c:\program files\common files\Motorola Shared
2009-05-12 12:01 <DIR> --d----- C:\My WebEx Documents
2009-05-01 09:43 26,888 a------- c:\windows\system32\drivers\swmsflt.sys
2009-05-01 09:43 222,720 a------- c:\windows\system32\drivers\NWADIenum.sys
2009-05-01 09:43 719,360 a------- c:\windows\system32\bmutil.dll
2009-05-01 09:43 471,040 a------- c:\windows\system32\bmnet.dll
2009-05-01 09:43 126,976 a------- c:\windows\system32\bmdumpd.bin
2009-05-01 09:43 22,528 a------- c:\windows\system32\drivers\BMLoad.sys
2009-05-01 09:43 18,816 a------- c:\windows\system32\drivers\tcpipBM.sys
2009-05-01 09:43 38,680 a------- c:\windows\system32\drivers\pctnullport.sys
2009-05-01 09:42 61,440 a------- c:\windows\system32\pxfhwmcp.dll
2009-05-01 09:42 137,752 a------- c:\windows\system32\PCTIN50.dll
2009-05-01 09:42 32,408 a------- c:\windows\system32\PCTINDIS5.sys
2009-05-01 09:42 7,299 a------- c:\windows\system32\PCTINDIS.cat

==================== Find3M ====================

2009-05-18 11:55 256 a------- c:\documents and settings\bcummins\pool.bin
2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-21 09:06 989,696 a------- c:\windows\system32\dllcache\kernel32.dll
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\dllcache\wininet.dll
2009-02-27 23:54 636,072 a------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 05:20 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 05:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 00:14 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2009-01-16 11:01 60,744 a------- c:\documents and settings\bcummins\g2mdlhlpx.exe
2008-12-05 17:43 0 a------- c:\documents and settings\bcummins\iphist.dat
2008-07-24 01:56 898,648 a------- c:\program files\common files\CiscoUnifiedVideoAdvantageInstall.log
2007-12-21 15:12 1,719,336 a------- c:\docume~1\alluse~1\applic~1\YugmaSE-Uninstaller.exe
2008-12-29 10:02 32,768 a--sh--- c:\windows\temp\cookies\index.dat
2008-12-29 10:02 32,768 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2008-12-29 10:02 49,152 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 13:42:53.87 ===============

Attached Files

BC AdBot (Login to Remove)


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,112 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:21 AM

Posted 01 June 2009 - 11:12 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


#3 bcpcsick

  • Topic Starter

  • Members
  • 2 posts
  • Local time:06:21 AM

Posted 02 June 2009 - 09:23 AM

Since my post, I have verified that the VNC installation was friendly (from my IT team) so not necessarily an attack. I have also run memtest (20 passes, no errors), several hard drive scan (no issues), and sfc /scannow (no issues). I continue to see no issues across several adware programs (Ad Aware Anniv, Malware Bytes) and neither Symantec Antivirus nor Kaspersky have found anything.

#4 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,112 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:21 AM

Posted 02 June 2009 - 05:13 PM


Thank you for posting back. I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please Start a new topic.

Happy computing,

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users