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ComboFix Error - gxvxccounter infection


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#1 rbr451

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Posted 20 May 2009 - 01:54 PM

I have tried to remove gxvxccounter with ComboFix, but it gives me an error and the infection remains. ComboFix never gets through all the processes listed in the directions at http://www.bleepingcomputer.com/combofix/h...se-combofix#use. Now when I reboot I get an error that says pev.exe can't run. I'm still getting "Malware Doctor" running and only stops when I delete it through HiJackThis. Taskmanager and Regedit are both disabled. (I can get regedit back through HJT, but not taskmanager) I've run MalwareBytes and it says it was found and removed, but it keeps coming back.

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:28 AM, on 5/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\System32\AshEvtSvc.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\WINDOWS\system32\inetsrv\inetinfo.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Winamp\winampa.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
D:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
D:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
D:\WINDOWS\Mixer.exe
D:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\Profiler\lwemon.exe
D:\Program Files\Skype\Phone\Skype.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
D:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
D:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
D:\Program Files\Flock\flock.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
\?\globalroot\D:\WINDOWS\system32\rundll32.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\jZip\jZip.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Microsoft copyright - {56BB6D01-7BD5-4458-A4AE-F03DF643D6EE} - stfa.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [WinampAgent] "c:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxWatchTray] "D:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [OpenDNS Update] "c:\Program Files\OpenDNS U
O4 - HKLM\..\Run: [Omnipage] D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nmctxth] "D:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "D:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DMXLauncher] "D:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AppleSyncNotifier] D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [autochk] rundll32.exe D:\WINDOWS\system32\autochk.dll,_IWMPEvents@16
O4 - HKLM\..\Run: [Malware Doctor] D:\Documents and Settings\LocalService\Application Data\916653139.exe
O4 - HKLM\..\Run: [combofix] "D:\WINDOWS\system32\CF18697.exe" /c "D:\ComboFix\C.bat"
O4 - HKLM\..\Run: [MSConfig] D:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Start WingMan Profiler] "c:\Program Files\Logitech\Profiler\lwemon.exe" /noui
O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ISUSScheduler] "D:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [autochk] rundll32.exe D:\DOCUME~1\ADMINI~1\protect.dll,_IWMPEvents@16
O4 - HKUS\S-1-5-18\..\Run: [] D:\WINDOWS\TEMP\jvljji4.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] D:\WINDOWS\TEMP\1503265748.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [uidenhiufgsduiazghs] D:\WINDOWS\TEMP\jvljji4.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe D:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [] D:\WINDOWS\TEMP\jvljji4.exe (User 'Default user')
O4 - S-1-5-18 Startup: ChkDisk.lnk = ? (User 'SYSTEM')
O4 - .DEFAULT Startup: ChkDisk.lnk = ? (User 'Default user')
O4 - Startup: ChkDisk.dll
O4 - Startup: ChkDisk.lnk = ?
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Rea&d in intraVnews - C:\Program Files\intraVnews\ie.htm
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - D:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AshEvtSvc - Unknown owner - D:\WINDOWS\System32\AshEvtSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - D:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: MBAMService - Malwarebytes Corporation - D:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - D:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - D:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - D:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - D:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - D:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - D:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - D:\Program Files\WinPcap\rpcapd.exe

--
End of file - 9560 bytes


Also, I couldn't disable AVG, so I uninstalled it. Even after deleting the AVG8 folder, ComboFix says it's still running.
I've tried everything I can think of, but this one has me against the wall. Please help, I need to get this computer back in service for my business.

Thanks,
Randy

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#2 fireman4it

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Posted 25 May 2009 - 12:10 PM

Hello rbr451,

Welcome to Bleeping Computer.

Sorry for delayed response. Forums have been really busy.

My name is fireman4it and I will be helping you with your Malware problem.
As I am still in training I will be helping you under supervision of our expert teachers, so there may be a delay between posts.

Please make no further changes or run any other tools unless instructed to. This may hinder the cleaning of your machine.

I will be analyzing your log. I will get back to you with instructions after it is approved.

Since it has been a little while since you posted originally lets get another look at your machine.

1.
Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

* When done, DDS will open two (2) logs:

1. DDS.txt
2. Attach.txt

Save both reports to your desktop post the contents of the DDS.txt log. Save the other report incase I need to look at it later.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 fireman4it

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Posted 26 May 2009 - 05:56 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding :thumbup2:

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 Shaba

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Posted 28 May 2009 - 11:10 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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