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Can't figure out what to do


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#1 MarkB420

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Posted 20 May 2009 - 01:25 PM

I havin some major problems here. I can't run spybot or superantispyware or any programs like that. I have ran Nod 32 and it found some stuff and took care of it but the comp is still acting funny. I have no clue what kind of virus I have but I know there is somthing on here that is making stuff act weird. I also tried malwarebytes anti malware and it will install fine but when I double click it nothing happens. Please if anyone can help me out I would greatly appreciate.





Also when trying to access my c drive it gives me this error. RECYCLER\S -4-6-44-100006281-100002584-1000015806-2163.com then says windows cannot find that.

Edited by MarkB420, 20 May 2009 - 01:43 PM.


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#2 xblindx

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Posted 20 May 2009 - 02:53 PM

Download and Run FlashDisinfector

You may have a flash drive infection. These worms travel through your portable drives. If they have been connected to other machines, they may now be infected.
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
Wait until it has finished scanning and then exit the program.
Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.


Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

  • Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first

    Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

    If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
  • Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.

~ Courtesy of boopme

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Please include the following in your reply:
MBAM log

#3 MarkB420

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Posted 20 May 2009 - 10:47 PM

I still can't get malwarebytes anti malware to run. I installs fine but when I double click it it does nothing. This is getting frustrating nothing is working.

#4 xblindx

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Posted 21 May 2009 - 06:33 AM

Did you run Flash Disinfector?
Did you try renaming it per my instructions?

#5 MarkB420

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Posted 21 May 2009 - 11:58 AM

Yes I tried doin both and nothing is working. I can't use Spybot or SuperAntiSpyware remover.

#6 MarkB420

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Posted 21 May 2009 - 12:12 PM

edit

Edited by MarkB420, 21 May 2009 - 02:39 PM.


#7 MarkB420

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Posted 21 May 2009 - 01:04 PM

I ran ViperRescue and it found 6 things and removed 4 of them so there is still 2 things left on here but I cant figure out what. I'm gonna try running spybot and superantispyware and see if they will run and if they can clean up the rest of the infection.

#8 xblindx

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Posted 21 May 2009 - 02:33 PM

Please edit your post to delete the DDS log. They are not to be posted in this area of the forums.

So you did run flash disinfector correct?

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to download the Full version Free Trial, just ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)


#9 MarkB420

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Posted 21 May 2009 - 02:40 PM

Flashdisinfector didnt work I ran it right too. I'm gonna try the drweb program and see what it does. I'll report back and let you know.

#10 MarkB420

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Posted 21 May 2009 - 08:13 PM

Here is the Dr.Web report



gxvxcqxfbuenalgavypqwijomlkbpwqxqcdfo.dll;C:\WINDOWS\system32;BackDoor.Tdss.155;Deleted.;
gxvxcbnevptkllotoqipxducfumqwvbqpqley.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.155;Deleted.;
gxvxcgsnmnoxtetoijewnsklpktixlotkyiur.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.155;Deleted.;
gxvxcmpxurrjkxyqxoamrbyblhymtanrrfavx.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.155;Deleted.;
gxvxcqlalrylaumndxpukfysvopjujgkrpwun.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.155;Deleted.;
gxvxctbrpntxujotfmqxgprrswrcbqhonkvqr.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.155;Deleted.;
gxvxcyltfuxeyrjexmbnrobvxdmaxvywkcnaw.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.155;Deleted.;
gxvxcyqxovdfedpboylyajhomlemfvmtkdqao.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.155;Deleted.;
testapp.exe;E:\Program Files\Steam\steamapps\common\crysis wars\Bin32;Trojan.Click.origin;Incurable.Moved.;

#11 xblindx

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Posted 22 May 2009 - 06:47 AM

I'm sorry, but I must warn you,

These items are part of a very nasty rootkit/backdoor trojan.

IMPORTANT NOTE: One or more of the identified infections was related to a rootkit component. Rootkits and backdoor Trojan are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

? "When should I re-format? How should I reinstall?"
? "Help: I Got Hacked. Now What Do I Do?"
? "Where to draw the line? When to recommend a format and reinstall?"

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful.

Let me know how you wish to proceed.




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