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Really Dangerous and scary


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#1 John in Oman

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Posted 20 May 2009 - 06:34 AM

#1 Today, 12:36
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This is Scary and Dangerous I Think!

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Today my computer crashed with the Security Center popping up telling me i had been to porno sites and God knows what else and EVERYTHING has been disabled.
I live in Manila and am constantly getting porno sites pop up without me doing a thing.

Anyway what makes this scary is that the apparently genuine Microsoft Security was telling me to update my License in order to put everything right. When i tried to renew the License i was asked for $79. At first i paid that but when nothing happened i contacted my Visa card people and reported it. There are nasty red ticks against everything and my desk top is wiped out (clock as well). I can only get into the net via the little blue Microsoft sign at the bottom of the SC box.

The even more scary part of this is that a Russian girl (i think it is Russian) says something to me when the computer Welcome sign comes up (i am in Vista).. Heaven knows what is going on in the background now. I have installed AVG free edition but have no way of knowing whether it is operating or not.

Can someone PLEASE help me urgently.
My sincere thanks in anticipation.
John

Edited by John in Oman, 20 May 2009 - 06:34 AM.


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#2 rigel

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Posted 20 May 2009 - 08:26 AM

Hi and welcome to BleepingComputer :thumbsup:

At first i paid that but when nothing happened i contacted my Visa card people and reported it.

You may wish to have them issue you a new card. I would consider that number compromised.

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

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#3 John in Oman

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Posted 20 May 2009 - 09:50 AM

Thank you, I will do that now but i have i have no desktop nor anything else as whatever it is has washed me out almost completely!

#4 John in Oman

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Posted 20 May 2009 - 10:11 AM

Rigel thank you so much....100% success with everything reinstalled as before by the way! I can now sleep soundly tonight. I did cancel my card earlier too.

Incidentally i had Malwarebytes installed at the time along with Avast. I wonder why they did not deal with the problem when it came up!

So all's well that end's well as Mr Shakespeare once said!

Thank you again.
Kind regards
John




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