Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I am HiJacked


  • This topic is locked This topic is locked
5 replies to this topic

#1 mcrex

mcrex

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:05:02 AM

Posted 19 May 2009 - 10:11 PM

I had family over this weekend and they used my PC during their stay. When I got on it tonight all is wacked out.

I cannot see my avg icon in the system tray. I try to run avg and cannot get a response. I even tried to un-install avg, no go.

ComboFix will not install because it says avg is running but I cannot turn it off because I have no icon in sys tray.

My microsoft office icons have went blank.

No doubt my machine is hijacked. I get messages in the system icon tray that files are corrupt, need to go to chkdsk utility.

This one has gone beyond me, so I need some help.
Thanks,

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,040 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:02 AM

Posted 19 May 2009 - 10:29 PM

Hello and welcome, Two things first. Running ComboFix without supervision can actually make things worse. Also I am moving this from XP to the Am I Infected forum for some scans.

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and

save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted

above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-

setup.exe
so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can

update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application

Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide


Now run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's

Teatimer), they may interfere or alert you. Temporarily disable such programs or permit

them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your

    operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can

proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM

from removing all the malware.

Edited by boopme, 19 May 2009 - 10:29 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mcrex

mcrex
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:05:02 AM

Posted 19 May 2009 - 10:46 PM

Here is the malware info

Malwarebytes' Anti-Malware 1.36
Database version: 2156
Windows 5.1.2600 Service Pack 3

5/19/2009 11:32:33 PM
mbam-log-2009-05-19 (23-32-33).txt

Scan type: Full Scan (C:\|)
Objects scanned: 141175
Time elapsed: 16 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Application Data\Google\spcffwl.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\Default User\Application Data\Google\spcffwl.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\Installer\id53.exe (Fake.Dropped.Malware) -> Delete on reboot.
C:\WINDOWS\Installer\SrvBoot.dll (Trojan.Alphabet) -> Delete on reboot.
C:\WINDOWS\Installer\WinUnknown.dll (Trojan.Alphabet) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\install.exe (Rogue.SpyProtector) -> Delete on reboot.
C:\Documents and Settings\Default User\Application Data\install.exe (Rogue.SpyProtector) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\shellex.dll (Rogue.SpyProtector) -> Delete on reboot.
C:\Documents and Settings\Default User\Application Data\shellex.dll (Rogue.SpyProtector) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\srcss.exe (Rogue.SpyProtector) -> Delete on reboot.
C:\Documents and Settings\Default User\Application Data\srcss.exe (Rogue.SpyProtector) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\drivers\srosa2.sys (Rootkit.Bagle) -> Delete on reboot.
C:\Documents and Settings\Default User\Application Data\drivers\srosa2.sys (Rootkit.Bagle) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows\rayio.exe (Adware.WinButler) -> Delete on reboot.
C:\Documents and Settings\Default User\Application Data\Microsoft\Windows\rayio.exe (Adware.WinButler) -> Delete on reboot.
C:\WINDOWS\Installer\{00000409-78E1-11D2-B60F-006097C998E7}\docicon.exe (Virus.Rungbu) -> Delete on reboot.
C:\WINDOWS\installer\SVCHOST.EXE (Trojan.Agent) -> Delete on reboot.

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,040 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:02 AM

Posted 20 May 2009 - 09:35 AM

Hello,if you haven't rebooted after that scan please do so next.
Due to the presence of a Bable rootkit.
We need to run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mcrex

mcrex
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:05:02 AM

Posted 21 May 2009 - 05:46 AM

I rebooted and no change. The stuff did not remove after reboot.

I ran hijackthis and posted the log, but no replies.

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,040 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:02 AM

Posted 21 May 2009 - 07:09 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users