Posted 19 May 2009 - 07:43 PM
I did a clean boot on my computer a few weeks ago to diagnose a problem (or so I thought) and when I rebooted it, the desktop went black with a message saying that my copy of Windows didn't pass genuine validation. I bought the computer new from a computer store in June 2008, but never received a Windows XP disk with it. (I never thought to ask for one at the time.) I have the 25 digit product key, but Microsoft is asking for $199 to validate my XP copy. I'm sick of seeing this black screen on the desktop. I paid good money for this computer and I thought I was a legal user of XP, since it came installed on my computer when I bought it, but now I'm pissed. When I e-mailed the company's tech support, they told me it wasn't their problem and to contact Microsoft. Ant suggestions to get my computer back to normal? Thanks.