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All system services disabled


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#1 motoman74

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Posted 19 May 2009 - 04:46 PM

I know that I have multiple issues, but I figured that this is the one that is keeping me from getting on the internet at the moment.

Ok, I was trying to get rid of "Spyware Protector 2009" off of my desktop and somehow I turned off all the system services and now I can't turn them back on.

Also, my computer is randomly freezing so I have to keep rebooting.

To start with I am running:
XP Media Center Ed Service Pack 3
AVG Free Edition ver. 7.5.557 with virus base 270.12.11/2089

The first thing I did to try to uninstall "Spyware Protector 2009" I tried to use System Restore, it allowed me to pick a restore point but then would do nothing. Next, in my attempt to get rid of "Spyware Protector 2009" I downloaded and ran "Spyware Doctor" and deleted some files that it said where threats. After this did not fix the issue and then I could no longer get on the internet, I started looking around and found that all the System Services had been disabled. I then went to the recycle bin and restored all the files I had deleted and uninstalled "Spyware Doctor". However, I still am not able to get on the internet and all System Services are still disabled and I cannot re-enable the services.

BTW, I am using my latop right now.

(Add)
I just ran my AVG Free and it says my MBR has a reading error, and there are changes to 'Boot Sector of disc', kernel32.dll, wsock32.dll, user32.dll, shell32.dll, ntoskrnl.exe from C:\WINDOWS\system32\... , as well as 'hosts' from C:\WINDOWS\system32\drivers\etc\hosts. But it has not found any threats...

downloaded Malewarebytes on my laptop and wrote it to a CD, copied to desktop - program would not run...

Edited by motoman74, 19 May 2009 - 05:29 PM.


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#2 garmanma

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Posted 19 May 2009 - 06:05 PM

If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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why won't my laptop work?

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#3 motoman74

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Posted 19 May 2009 - 06:21 PM

I changed name of setup file and it installed but I don't know how to change the file extension in XP.

#4 garmanma

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Posted 20 May 2009 - 07:03 PM

Do a search for the program folder. Open it and find the .exe and rename it there
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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