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Blue Screen with error message


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#1 twinlady

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Posted 19 May 2009 - 10:29 AM

EACH TIME I TURN ON MY COMPUTER, AFTER AWHILE IT FREEZES UP AND THEN WHEN I TRY TO RESTART IT, I GET NOTHING BUT BEEPING. THIS MORNING I TURNED IT ON AND GOT A BLUE SCREEN WITH THE FOLLOWING MESSAGE:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP: 0X000000D1 (OX06667350, 0X00000002,0X00000000,0XF7B8E2B8)

usbuhci.sys - address F7B8E2B8 base at F7B8B000, DATESTAMP 480254ce

beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance.

What can I do to stop my computer from freezing up and getting the blue screen? Do I have a virus? I took the computer to Office Depot for a check-up and they said everything was fine. When I continued to have the problem, I took it back and the technician said he believes it's the memory judging from the series of beeps the laptop sounds out.
Please tell me what I can do and if this is fixable without an enourmous cost involved?

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#2 hamluis

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Posted 19 May 2009 - 12:56 PM

Have you looked up the beep codes?

These are supposed to help pinpoint the problem and should be available at the website of the system manufacturer.

Beep code information may be available at the website of the system manufacturer.

http://kadaitcha.cx/xp/stop_error.html#0x000000D1

Typically, these errors point to driver problems, as you can see...but they can also indicate memory problems.

http://www.file.net/process/usbuhci.sys.html . I would verify the location and size of this file, in an effort to eliminate malware as the cause of your situation.

You can run Memtest86+ to check the status of your RAM. Download the file for the bootable .iso (.zip file) and then use an .iso-burn program to create a bootable CD. Insert the CD, change the boot options in the BIOS to boot from CD/DVD...and reboot. Minimum time to run this program should be no less than an hour, IMO. If errors are reflected, stop the program.

http://www.memtest.org/#downiso

Louis




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