Posted 18 May 2009 - 06:00 PM
I don't know if this is the right section to post in if its not you can move it.
I was on Facebook when a blue screen of death showed up, so i restarted my laptop. After i restarted it went to the screen where it asks if you want to start windows normally or you can choose safe mode, i pressed Enter on normal. But then it froze there so i restarted again but this time the screen was all black like the monitor was off, but it wasn't because on the bottom it had the blue light indicating it was on. Also i haven't installed any new hard drives or anything like that. So far all i tried was take the battery out and hold the power for 30-60 sec. Unless i did it wrong because i took out the rechargeable ion battery, hold for 30-60 sec, plugged in the ac adapter turned it on without battery ( still black screen ), put in battery turned on but still black screen.
My Gateway laptop is model W340UA, Windows Vista
Help is much appreciated.